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Customer Service Luxury
hace 2 semanas
An excellent opportunity as Customer Service B2B for the French & Benelux market of the Distributors is available now in Barcelona within an important multinational of the luxury sector. About the job: In the position of Customer Service, you will be responsible to manage all the interlocution between Clients and Distributors in the Logistics process of the Order to Cash (orders, deliveries, returns, claims and bad debt). It is mandatory to speak Italian in a native or bilingual level and be fluent in English.Functions Centralize the relation with the Customers in the order to cash process (review and provide information of the situation of their orders, products, deliveries, stock, invoices, collections, common incidences,…) Manage the Order & Delivery management process (solve the problems to be able to create the sales order, review and unblock the orders for delivery) Manage the incidences or delays in the order delivery process (modify orders and deliveries, interact with the Logistics Department for delivery issues, follow-up and management regarding faults and provide info requested by the Customers) Transport management (prepare the orders to send to the Customers, follow-up of the orders to deliver and management of the info requested by the Client) Invoice management (review and unblock the orders for invoicing and generate the billing document) Manage the Overdue or Bad Debt Claim management (reception, analysis, registration, …)RequirementsDesired university studies, with a minimum of 1 year experience in Back office or Customer Service with related functions, preferably in the luxury sector or similar. It is mandatory to speak French in a native or bilingual level and be fluent in English & Spanish.To successfully fulfil your role as a Customer Service, you will demonstrate your problem solver profile, your communication skills and ability to work with a high volume of work.This important multinational of the luxury sector offers a temporary position with possibility to extend in a permanent contract in an excellent working environment.If you are a professional with experience directly related to the position and excellent communication skills, the use of Customer Service Executive is for you.Apply now to this exciting position and start a new professional challenge#J-18808-Ljbffr
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Customer Service Luxury
hace 2 semanas
Barcelona, Barcelona, España Walters People A tiempo completoAn excellent opportunity as Customer Service B2B for the Global Customers and Distributors is available now in Barcelona within an important multinational of the luxury sector.About the job:In the position of Customer Service, you will be responsible to manage all the interlocution between Clients and Distributors in the Logistics process of the Order to...
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Customer Service Luxury
hace 3 semanas
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Customer Service Luxury B2B for the Global Customers and Distributors is available now in Barcelona within an important multinational of the luxury sector. **About the job**: In the position of Customer Service, you will be responsible to manage all the interlocution between Clients and Distributors in the Logistics process of...
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Customer Service Representative for a Luxury
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoCan you imagine working at a luxury automotive brand? Building something new, something better, something that will change the way people think about this international organisation? Then this job is for youYour responsibilities and impact as a Customer Service Representative will be:Represent the brand and be the first go-to person for customers Stay tuned...
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Customer Service Luxury
hace 7 horas
Barcelona, España Robert Walters Spain A tiempo completoCUSTOMER SERVICE LUXURY (French speaker) An excellent opportunity as Customer Service B2B for the French & Benelux market of the Distributors is available now in Barcelona within an important multinational of the luxury sector.Functions:Centralize the relation with the Customers in the order to cash process (review and provide information of the situation of...
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Customer Service Representative for a Luxury
hace 3 semanas
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Service Representative will be: - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability to service the customer. - Work together with experts to solve...
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Customer Service Representative for a Luxury
hace 3 semanas
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...
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Customer Service Representative for a Luxury
hace 4 semanas
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...
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Customer Service Representative for a Luxury
hace 4 semanas
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be: - Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers...
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Customer Service Representative for a Luxury
hace 4 semanas
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be: - Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers...
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Customer Service Representative for a Luxury
hace 2 meses
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be: - Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers...
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Customer Service Representative for a Luxury
hace 3 semanas
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers. - Stay tuned on all products/services offered, and be a crucial part of customer retention. - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...
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Customer Service Representative for a Luxury
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoTasksYour responsibilities and impact as a Customer Service Representative will be:Stay tuned on all products/services offered, and be a crucial part of customer retention Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability to service the customer. Work together with experts to solve complex...
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Customer Service Luxury
hace 4 semanas
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Customer Service B2B for the Iberia, Subsidiaries, Global Customers and Distributors is available now in Barcelona within an important multinational of the luxury sector. About the job: In the position of Customer Service, you will be responsible for the back office operational tasks related to order entry and validation...
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Customer Service Representative for a Luxury
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoTasksYour responsibilities and impact as a Customer Service Representative will be:Represent the brand and be the first go-to person for customers Stay tuned on all products/services offered, and be a crucial part of customer retention Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability to service...
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Customer Service Representative for a Luxury
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoTasksYour responsibilities and impact as a Customer Service Representative will be:Represent the brand and be the first go-to person for customers Stay tuned on all products/services offered, and be a crucial part of customer retention Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability to service...
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Customer Service Luxury
hace 2 semanas
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Customer Service B2B for the French & Benelux market of the Distributors is available now in Barcelona within an important multinational of the luxury sector. About the job: In the position of Customer Service, you will be responsible to manage all the interlocution between Clients and Distributors in the Logistics process of the...
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Customer Service Luxury
hace 2 semanas
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Customer Service B2B for the French & Benelux market of the Distributors is available now in Barcelona within an important multinational of the luxury sector. About the job: In the position of Customer Service, you will be responsible to manage all the interlocution between Clients and Distributors in the Logistics process of the...
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Customer Service Luxury
hace 4 semanas
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Customer Service B2B for the global market of the Distributors is available now in Barcelona within an important multinational of the luxury sector. About the job: In the position of Customer Service, you will be responsible to manage all the interlocution between Clients and Distributors in the Logistics process of the Order to...
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Customer Service Luxury
hace 4 semanas
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Customer Care Executive for the Ecommerce (B2C) is available now in Barcelona within an important multinational of the luxury sector. About the job: In the position of Customer Care Executive (Ecommerce B2C), you will be responsible to provide second level support in DtC (Direct to Consumer) order to cash processes, Consumers...
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Quality Analyst for Customer Service Luxury
hace 4 semanas
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Quality Analyst for a Luxury Automotive Brand will be: - Identificate overall quality gaps and coordination of definition and implementation of measures for identified gaps with team leaders and trainers. - Preparation, realization, and wrap-up of calibrations or quality workshops. - Documentation of...