(Ygl838) Airport Team Leader
hace 1 semana
What will you do in the role?
Supporting your Manager, you will work as one team with internal & external stakeholders to ensure your team delivers VIP industry-leading customer service to our all-important customers during their airport journey.
You will be provided with comprehensive training to ensure you:
Create memories for our customers while managing a fast-paced and busy airport environment, working closely with the management team from our award-winning airline Jet2.com.Take responsibility for managing any flight disruption, serious emergencies & customer escalations using our in-house digital systems.Create & issue the monthly rosters alongside our UK-based planning team in line with our SLA's and budget.Be present for your team by hosting scheduled in-person & virtual team meetings, delivering training to new and existing members of your team, and holding individual monthly 1-1 performance and welfare meetings with your team members.Collaborate with the Destination Manager, Agent & Transfer Provider, analysing MI & customer feedback daily to drive results and improve CSAT's and OTP performance as needed.
Our Airport Team Leaders are well-organised and have a flexible approach to the operation.
Working hours will vary each month and will include early starts, late finishes, split shifts & working weekends.
As part of our management team, you will also be on call to support with disruption, serious emergencies, and resolving customer escalations, which is a key part of the role.
Our Airport Team Leaders have a genuine passion for the airport experience and always empower their team to deliver outstanding customer service.
In this position, you will effectively manage performance including coaching and development as well as perform a variety of HR tasks.
You will also possess the ability to deliver under pressure, analyse MI and data, support your team, have a positive friendly attitude, and be confident in IT processes and skills to use in-house digital systems daily on a laptop.
#J-18808-Ljbffr
-
(Ygl838) Airport Team Leader
hace 1 semana
Málaga, España Ares Consultores A tiempo completoWhat will you do in the role?Supporting your Manager, you will work as one team with internal & external stakeholders to ensure your team delivers VIP industry-leading customer service to our all-important customers during their airport journey.You will be provided with comprehensive training to ensure you:Create memories for our customers while managing a...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2.Com And Jet2Holidays A tiempo completo.SalaryExcellentCountrySPAINWhat you will be doing...Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2.Com Limited A tiempo completo.Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service and enhancing our...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2.Com And Jet2Holidays A tiempo completo.Salary Excellent Country SPAIN What you will be doing... Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday! As one of our valued Airport Team Leaders , you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2.Com And Jet2Holidays A tiempo completoSalaryExcellentCountrySPAINWhat you will be doing...Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2Holidays A tiempo completoJob Description: Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders , you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service,...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2.com and Jet2holidays A tiempo completoSalaryExcellentCountrySPAINWhat you will be doing...Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for...
-
Airport Team Leader
hace 1 mes
Málaga, España Jet2.com Limited A tiempo completoJoin our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service and enhancing our...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2.com Limited A tiempo completoJoin our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday! As one of our valued Airport Team Leaders , you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service and enhancing...
-
Airport Team Leader
hace 2 meses
Málaga, España Jet2.com and Jet2holidays A tiempo completoSalary Excellent Country SPAIN What you will be doing... Join our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday! As one of our valued Airport Team Leaders , you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are...
-
Airport Team Leader
hace 1 semana
Málaga, España Ares Consultores A tiempo completoJoin our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service and enhancing our...
-
Airport Team Leader
hace 1 semana
Málaga, España Ares Consultores A tiempo completoJoin our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service and enhancing our...
-
Airport Team Leader
hace 1 semana
Málaga, España Ares Consultores A tiempo completoJoin our award-winning Management Team at Jet2holidays and create memories for our all-important customers during their well-deserved holiday!As one of our valued Airport Team Leaders, you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service and enhancing our...
-
Airport Operations Manager
hace 1 mes
Málaga, Málaga, España Jet2Holidays A tiempo completoAbout the RoleWe are seeking an experienced Airport Team Leader to join our team at Jet2holidays. As a key member of our management team, you will be responsible for leading a team of Airport Customer Helpers - Representatives and delivering outstanding customer service to our customers.Key ResponsibilitiesWork as One Team with internal & external...
-
Airport Operations Manager
hace 4 semanas
Málaga, Málaga, España Jet2 Limited A tiempo completoCompany OverviewJoin Jet2 Limited, a leading airline and holiday package provider, as an Airport Team Leader. This role offers the opportunity to work in a fast-paced environment, delivering exceptional customer service and ensuring seamless airport experiences for our customers.SalaryWe offer a competitive salary of £35,000 per annum, with annual pay...
-
Team Leader
hace 1 semana
Málaga, España Grafton Recruitment A tiempo completoDesde Grafton nos encontramos en la búsqueda de un Team Leader para un importante laboratorio nacional, basado en Málaga.Responsabilidades del puesto:-Conseguir el performance esperado (ventas y cuota de mercado) en su territorio.-Análisis de datos : generar insights sobre las necesidades de los clientes, las expectativas y los desafíos del entorno, para...
-
Team Leader
hace 2 semanas
Málaga, España Grafton Recruitment A tiempo completoDesde Grafton nos encontramos en la búsqueda de un Team Leader para un importante laboratorio nacional, basado en Málaga.Responsabilidades del puesto:-Conseguir el performance esperado (ventas y cuota de mercado) en su territorio.-Análisis de datos : generar insights sobre las necesidades de los clientes, las expectativas y los desafíos del entorno, para...
-
Team Leader
hace 1 semana
Málaga, España Bysidecar A tiempo completoSomos BSD Digital Group, un grupo especializado en hacer crecer los negocios a través del Marketing, la Tecnología y los Datos.Buscamos para Bysidecar, consultora digital del grupo experta en Marketing, Comunicación y Ventas, un/a Team Leader experto en gestionar equipos de venta que nos ayude a focalizar las capacidades y energías de los consultores...
-
Sales Team Leader Italia
hace 1 semana
Málaga, España Outbound People A tiempo completoEn Outbound People estamos buscando el Sales Team Leader para Italia, para unirse a una Startup centrada en HR Tech, que nos ayude a mejorar el éxito del cliente y a impulsar el crecimiento del negocio.
-
Team Leader Málaga
hace 1 mes
Málaga, España Pmfarma A tiempo completoTeam Leader - MálagaGrafton EspañaDescripción: Desde Grafton nos encontramos en la búsqueda de un Coordinador para un importante laboratorio nacional, basado en Málaga.Responsabilidades del puesto:Conseguir el performance esperado (ventas y cuota de mercado) en su territorio.Análisis de datos: generar insights sobre las necesidades de los clientes, las...