Customer Service And Sales Manager

hace 4 semanas


Barcelona, España Iwg Plc A tiempo completo

Customer Service and Sales Manager At Regus, we've built the world's largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you'll be able to work better, faster and happier too.
The opportunity As a Community Sales Manager, you'll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You'll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus You start the day with an informal team talk over coffee, to plan the day and make sure everyone's prepared.
With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About you We're looking for someone who has the experience and aptitude to manage a smooth running operation. You'll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
A good communicator, used to dealing with customers – ideally in the hospitality or events industryConfident, approachable and able to build strong relationships with customersA great manager, who leads by example and knows how to motivate and inspire a teamHappy taking ownership of problems and finding ways to solve themPositive, enthusiastic and able to adapt to fast-changing situationsConfident using MS Office and other basic IT packagesIn addition, you will:
Manage the day to day running of the centre, focusing on exceptional customer serviceInspire your team of associates, developing their skills to get the best from each team memberPromote your centre to new customers and show them how flexible workspace could enhance their businessGenerate leads by delivering engaging networking events within your communityWhat we offer On top of a competitive salary package you'll enjoy:
A bright and inspiring work environmentTraining and development opportunities
#J-18808-Ljbffr



  • Barcelona, España IWG plc A tiempo completo

    Customer Service and Sales Manager At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better,...


  • Barcelona, España IWG plc A tiempo completo

    Customer Service and Sales Manager Our customers come to us for an inspiring place to work. As our Community Sales Manager, you’ll help create it, motivating your team to provide a lively, thriving environment for all our members, visitors and guests. The job is similar to a Duty Manager in a hotel, and involves running the daily business at your...


  • Barcelona, Barcelona, España IWG plc A tiempo completo

    Customer Service and Sales Manager Our customers come to us for an inspiring place to work. As our Community Sales Manager, you'll help create it, motivating your team to provide a lively, thriving environment for all our members, visitors and guests. The job is similar to a Duty Manager in a hotel, and involves running the daily business at your...


  • Barcelona, España IWG plc A tiempo completo

    Customer Service and Sales Manager Our customers come to us for an inspiring place to work. As our Community Sales Manager, you’ll help create it, motivating your team to provide a lively, thriving environment for all our members, visitors and guests. The job is similar to a Duty Manager in a hotel, and involves running the daily business at your...


  • Barcelona, España Iwg Plc A tiempo completo

    We are in need of a dedicated Customer Service and Sales Manager to join our dedicated team at IWG plc in Barcelona. Growing your career as a Full Time Customer Service and Sales Manager is an outstanding opportunity to develop valuable skills. If you are strong in people management, project management and have the right enthusiasm for the job, then apply...


  • Barcelona, España Michael Page A tiempo completo

    ¿Dónde vas a trabajar? Recognized company in the premium kitchenware sector. ¿Qué harás en tu nuevo puesto? Sales management and development of assigned existing key customers (the majority are wholesalers/distributors) including support and prep work of commercial offersBeing the internal go-to-person for customers when they need solutions for their...


  • Barcelona, Barcelona, España Michael Page A tiempo completo

    ¿Dónde vas a trabajar? Recognized company in the premium kitchenware sector. ¿Qué harás en tu nuevo puesto? Sales management and development of assigned existing key customers (the majority are wholesalers/distributors) including support and prep work of commercial offersBeing the internal go-to-person for customers when they need solutions for their...


  • Barcelona, Barcelona, España Michael Page A tiempo completo

    ¿Dónde vas a trabajar? Recognized company in the premium kitchenware sector. ¿Qué harás en tu nuevo puesto? Sales management and development of assigned existing key customers (the majority are wholesalers/distributors) including support and prep work of commercial offersBeing the internal go-to-person for customers when they need solutions for their...


  • Barcelona, Barcelona, España Michael Page A tiempo completo

    ¿Dónde vas a trabajar? Recognized company in the premium kitchenware sector. ¿Qué harás en tu nuevo puesto? Sales management and development of assigned existing key customers (the majority are wholesalers/distributors) including support and prep work of commercial offersBeing the internal go-to-person for customers when they need solutions for their...


  • Barcelona, España Michael Page A tiempo completo

    ¿Dónde vas a trabajar? Recognized company in the premium kitchenware sector. ¿Qué harás en tu nuevo puesto? Sales management and development of assigned existing key customers (the majority are wholesalers/distributors) including support and prep work of commercial offersBeing the internal go-to-person for customers when they need solutions for their...


  • Barcelona, España Iwg Plc A tiempo completo

    Customer Service and Sales Manager (Total Compensation including bonus, commission & benefits: Up to €30,000) This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre's performance. We'll give you the autonomy and resource to manage your centre as though it's your own business. You will have...

  • Customer Service Manager

    hace 1 semana


    Barcelona, España UNITH A tiempo completo

    Our company is experiencing rapid growth with an ever-expanding number of partners and clients. We are actively seeking exceptional individuals to join our Barcelona-based startup and contribute to meeting the increasing demands of our clientele. UNITH is a leader in transforming customer journeys through cutting-edge conversational AI. We specialize in...


  • Barcelona, Barcelona, España Iwg Plc A tiempo completo

    Customer Service and Sales Manager (Total Compensation including bonus, commission & benefits: Up to €30,000) This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre's performance. We'll give you the autonomy and resource to manage your centre as though it's your own business.You will have...

  • Customer Service Manager

    hace 2 semanas


    Barcelona, España Tamarind Intelligence A tiempo completo

    **The Role** We are looking to recruit a Customer Service Manager in our main office in Barcelona, Spain to run all our customer-facing communications in English for our market-leading online legal and business intelligence services for the nicotine and cannabis sectors. The position requires an individual with excellent organisational and communications...


  • Barcelona, Barcelona, España UNITH A tiempo completo

    Our company is experiencing rapid growth with an ever-expanding number of partners and clients. We are actively seeking exceptional individuals to join our Barcelona-based startup and contribute to meeting the increasing demands of our clientele.UNITH is a leader in transforming customer journeys through cutting-edge conversational AI. We specialize in...


  • Barcelona, España IWG plc A tiempo completo

    Customer Service and Sales Manager (Total Compensation including bonus, commission & benefits: Up to €30,000) This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business....


  • Barcelona, España IWG plc A tiempo completo

    Customer Service and Sales Manager (Total Compensation including bonus, commission & benefits: Up to €30,000) This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business....

  • Service Manager

    hace 2 semanas


    Barcelona, España Ikigai Talent Goup A tiempo completo

    Spain, Barcelona Start-up Up to 40k Service Manager for International Telecomunications Company Kon'nichiwa! We are looking for a detail-oriented **_Service Manager_** to **manage our service department** and **handle customer service interactions**, reports, and repairs. The **service manager's** responsibilities include providing the **highest level...


  • Barcelona, España Randstad España A tiempo completo

    An important manufacturing and distribution company is seeking to hire a Customer and Logistics Manager for their offices in El Prat de Llobregat. Your Responsibilities: Elevate Customer Experience: Drive our Order to Cash process to surpass customer expectations with unparalleled service and cost efficiency. Masterful 3PL Management: Lead our third-party...


  • Barcelona, España Top Doctors A tiempo completo

    ¡At Top Doctors, we continue to grow! Would you like to join a company that has revolutionized the private medical sector and will soon be a world leader in the health sector? Top Doctors is a leading company in the identification of the best doctors and medical centers doctors and medical centers, currently operating in eight countries. An important part...