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This is a remote position.NextLink is a global leader and the fastest growing next-generation provider of IT, BPO and digital services. We are a team of experienced IT practitioners, outstanding engineers, and innovative team members with a deep-rooted passion for automation. We strive to deliver the best possible solutions using digital technologies and targeted talent sourcing. We are on an exciting journey of change to grow our business.If you are ready to join our team as a Sales Support Trainee this is your Opportunity In this role, you'll be crucial in helping our sales team at every step of the process. Your tasks will include providing administrative support, managing sales data, coordinating with clients, and ensuring everything runs smoothly. It's a great opportunity to learn and grow in the world of salesHere's a breakdown of the primary functions and responsibilities of Sales Support and Operations:Administrative SupportAssist sales representatives with administrative tasks, including data entry,report generation, and document preparation.Maintain and organize sales files and records for easy access.Client CommunicationConducting monthly VoM programs.Consultants CommunicationEnsure Consultants satisfaction by Conducting monthly VoC programs– To be moved to AM scope.Sales Data ManagementAdminister and maintain the Customer Relationship Management (CRM) system.Ensure data accuracy, consistency, and cleanliness within the CRM.Travel and Expenses ManagementHandle travel expenses (before, during and after travel) – 25% goes to facility managerTimesheet ManagementTimesheets - monthly email requests for both IT and Human Pharma divisions; Individual check of each TS received to match with calendar that consultant isEnsure client satisfaction byAddress consultants queries via email, text and callsPayment's chase for both salaries and travel expensesFollowing, bank holidays and vacations taken; Redoing each TS for client's format request, uploading in zoho and following up until final signature – 40%OnboardingsOwn & Manage consultants onboarding.Make sure Clients Onboarding as well as Finances and P&C dept. Onboardingare executed.2.8) Sales Team Collaboration 1.4) Training & OnboardingCoordinate training sessions for new sales team members.Requirements Have a high or fluent level of English and be pursuing studies related to the position in order to be able to make an agreement with the university.Benefits Gym AllowancePrivate health insurance#J-18808-Ljbffr
