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Banqueting Assistant Trainee

hace 2 meses


Madrid, Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo

Job Summary

The Banqueting Assistant Trainee will be responsible for providing exceptional service to guests in a fast-paced environment. This role requires a strong understanding of the outlet's concept and food and beverage offerings, as well as the ability to operate the point of sales system efficiently.

Key Responsibilities

  • Ensure that mise en place is completed shift to shift and during service to provide an efficient service.
  • Operate the required steps on the point of sales system to process food and beverage orders.
  • Properly up-sell services and products to guests to enhance service and generate increased revenue.
  • Conserve all outlet equipment and utensils in good condition by proper day-to-day handling.
  • Assist in picking up required stocks, including linen, beverage, and dried goods.
  • Perform any tasks relating to billing according to hotel standards and cashiering policies.
  • Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.

Requirements

  • Enthusiasm to contribute in a fast-paced environment with F&B dynamics.
  • Ability to work in a team environment.
  • Strong communication and interpersonal skills.
  • Basic knowledge of food and beverage operations.