Business Education Manager Cpd

hace 1 mes


Madrid, España L'Oreal A tiempo completo

.L'Oréal is present in markets on five continents. For more than a century, L'Oréal has devoted itself solely to creating beauty that moves the world. It is now the industry world leader with € billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and better place for everyone and our planet.Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable.The Consumer Product Divisions holds the world's beauty brands with L'Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. The CPD division is L'Oréal group's largest division made up of k employees worldwide.The Business Development team is looking to incorporate a person for the position of expert trainer in the axes of beauty: makeup, skincare, and haircare.Reporting to the Head of Category, you will be responsible for providing training on content related to brands, sales methodology, and retail monitoring in accordance with the brand and category strategy.KEY RESPONSIBILITIES:Train clients and beauty advisors on products and services related to the brands/categories.Transmit brand values to distribution and provide regular support at the point of sale.Implement global or personalized training programs for each client and/or staff. Measure objective performance and adjust the training plan according to needs.Participate in the development of new training activities.Manage the My Beauty Corner online training platform, as well as the development of its content.Contribute to improving the online sale of our products with the strategy of each category.Improve service, sales, and customer experience by delivering training based on products, sales techniques, and recruitment.Support the Development Plan for new BAs, with the integration program.Develop a sampling strategy in clients, to enhance recruitment and cross-category.Develop the Point of Sale Managers Plan, to develop the technical/product knowledge of outsourced teams.Monitor the competition and report information on new trends and products.Main KPIs: Productivity, Number of Contacts and registrations in MBC, MS Score, and conversion rate.SKILLS:Mobility to travel frequently.Good communication skills and empathy.Languages: Fluent English.Cooperation with external and internal stakeholders.Service vocation, customer orientation, and guarantee excellence in the shopping experience.Expertise in makeup, facial beauty, hair, and coloring.Previous experience of years as a trainer in strategic projects.Knowledge of the beauty sector.WE OFFER:Friendly and dynamic work atmosphere in the diverse environment of the market beauty leader



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