Quality Analyst With German
hace 2 meses
In collaboration we are working with a leading multinational technology BPO business which is looking to recruit a German-speaking Quality Analyst for their team in Budapest. Location: Budapest, Hungary Employment type: Full-time DUTIES AND RESPONSIBILITIES: Conduct Transaction Quality Audits Provide Feedbacks and suggestions for improvement (German and English language) Publish Dashboards at defined intervals Drive Quality and process improvement initiatives Data Analysis – Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause) Analysis for process deviations, GAP Analysis Controls Provide data inputs to internal stakeholders Stay flexible and available for ad-hoc business requirements Ensure Confidentiality, Availability and Integrity of Data Establish controls on transaction processing aiming for a Zero Defect Output Report and Publish Transaction Quality Metrics Provide coaching and feedback on QA findings Adhere and record maintenance to QMS Requirements Carry out Quality Initiatives REQUIREMENTS: Strong verbal communication skills in German language (C1) B2 English skills At least 1 year of experience in a contact center Experience with QA A college or vocational school graduate or comparable work experience Excellent problem solving capabilities and lateral thinking skills Knowledge of usage of MS tools-Intermediate level Good Knowledge of QA Audit and Evaluation function Coaching and objection handling skills Good understanding of QA calibration Strong analytical skills Ability to handle pressure and a natural go getter Understanding of Tools such as Kaizen, 5Sm, 7 QC tools would be an added advantage OFFER: Opportunities for growth in an international and multicultural workplace Morning and afternoon shifts from Monday to Friday on weekly rotation with colleagues Remote work model 40 hours per week job with morning and afternoon shifts from Monday to Sunday on weekly rotation with colleagues (no night shifts) Comprehensive training Competitive compensation in line with the market Cafeteria subscription valued 22000 HUF Private medical insurance for the employee and dependents Dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential
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German Quality Analyst
hace 1 mes
España Red Frog Recruitment A tiempo completoGerman Quality AnalystLocation: Lisbon, PortugalEmployment Type: Full-time, OnsiteLanguage Requirements: German & EnglishAre you a detail-oriented German speaker with a passion for quality and customer satisfaction? Do you want to work in a dynamic, international environment where your skills can truly shine? Join our team in the vibrant city of Lisbon and...
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German Speaking Quality Analyst
hace 4 semanas
España Recruitment Direct A tiempo completoGerman-speaking Quality AnalystAthens, Greece (On-site)Employment Type: Permanent ContractSalary gross €1300 a month + bonus up to 10% + private medical + vouchersAbout the RoleDo you have an eye for detail and a passion for quality assurance? We are looking for a German-speaking Quality Analyst to join the team in Athens, Greece. As a key player in the...
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German Speaking Quality Analyst
hace 5 días
España ARES CONSULTORES A tiempo completoGerman-speaking Quality AnalystAthens, Greece (On-site)Employment Type: Permanent ContractSalary gross €1300 a month + bonus up to 10% + private medical + vouchersAbout the RoleDo you have an eye for detail and a passion for quality assurance? We are looking for a German-speaking Quality Analyst to join the team in Athens, Greece. As a key player in the...
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German-speaking Quality Analyst to Riga Latvia
hace 2 semanas
España Multilingual Jobs Worldwide A tiempo completoWe are looking for an analytical German speaking Quality Analyst for our client in Riga, Latvia. We are looking for you who likes to work within the FinTech industry and someone who enjoys ensuring quality in every aspect of the customer service desk.Our client represents the connected world, offering innovative and customer-centric information technology...
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German Speaking Quality Analyst
hace 4 semanas
España Recruitment Direct A tiempo completoGerman Speaking Quality Analyst - Relocation to LatviaResponsibilities:Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement.Feedback & Coaching:Provide feedback to CSAs based on actionable insights.Offer coaching to improve performance aligned with operational...
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Quality Specialist with German, QA AML
hace 2 semanas
España Amazon A tiempo completoJob ID: 2855107 | Amazon Ireland Support Services Limited - A94We are looking for a German-speaking Compliance Quality Control Specialist to join Amazon’s Registration and Compliance (R&C) team.In this role, you will focus on auditing and improving Amazon’s payment systems to ensure they follow all necessary compliance rules.You will work with various...
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Business Analyst with French/German
hace 2 meses
España Sollers Consulting A tiempo completoAbout Sollers Consulting: Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies. The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to...
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Business Analyst
hace 4 días
España buscojobs España A tiempo completoOSP (Otto Group Solution Provider) is an IT service provider for retail and logistics with headquarters in Dresden. We live our passion for IT in an appreciative, trusting work environment. What drives us is the idea of working together as a team to achieve great things for our customers.We rely on the personal responsibility and willingness to learn of our...
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Business Analyst
hace 4 días
España buscojobs España A tiempo completoOSP (Otto Group Solution Provider) is an IT service provider for retail and logistics with headquarters in Dresden. We live our passion for IT in an appreciative, trusting work environment. What drives us is the idea of working together as a team to achieve great things for our customers.We rely on the personal responsibility and willingness to learn of our...
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CS Quality Assurance Analyst
hace 1 mes
España Ryanair A tiempo completoLong Description CS Quality Assurance Analyst Ryanair are currently recruiting for a CS Quality Assurance Analyst to join the Customer Service Team of Europe’s Largest Airline Group This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years. As a CS Quality Assurance Analyst,...
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Quality Assurance Specialist
hace 1 día
España Impress A tiempo completoWe are Impress . We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases....
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Business Analyst
hace 1 mes
España Otto Group Solution Provider (OSP) GmbH A tiempo completoOSP (Otto Group Solution Provider) is an IT service provider for retail and logistics with headquarters in Dresden. We live our passion for IT in an appreciative, trusting work environment. What drives us is the idea of working together as a team to achieve great things for our customers.We rely on the personal responsibility and willingness to learn of our...
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Business Analyst
hace 1 mes
España Otto Group Solution Provider (OSP) GmbH A tiempo completoOSP (Otto Group Solution Provider) is an IT service provider for retail and logistics with headquarters in Dresden. We live our passion for IT in an appreciative, trusting work environment. What drives us is the idea of working together as a team to achieve great things for our customers.We rely on the personal responsibility and willingness to learn of our...
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CS Quality Assurance Analyst
hace 5 días
España Ryanair Ltd. A tiempo completoRyanair is currently recruiting for a CS Quality Assurance Analyst to join the Customer Service Team of Europe’s Largest Airline Group.This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300 million guests per year within the next 10 years.As a CS Quality Assurance Analyst, you will play a key role in improving the quality...
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Transport Analyst with German and English
hace 4 días
España Jordan martorell s.l. A tiempo completoTransport Analyst with German and English CataloniaDoes finding a job where you can help and be useful to people is one of your next international career goals? Are you someone proactive who likes to work independently? If you are ready to join an international retail leader offering a lot of growth opportunities, we would love to connect with you, let’s...
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Quality Assurance Analyst
hace 2 meses
España NN Group A tiempo completoNationale Nederlanden Individual Protection Solutions S.L is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain. We provide specialized services for the development and maintenance of insurance products for the different international Business Units from NN Group. On this occasion, we offer an indefinite Quality Assurance Analyst...
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German-speaking Account Manager
hace 2 meses
España German-World.com, Inc A tiempo completoWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Account Manager for their Málaga office.Your RoleFull managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategyIdentify client needs with products and services and sell...
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Video Content Analyst with German
hace 2 meses
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO company to recruit a German-speaking Video Content Moderator for their office in Porto. This is a fantastic opportunity to join an international team while working on a major streaming platform.Location: Porto, PortugalEmployment Type: Full-timeRemuneration: Base salaryKey...
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Italian Quality Analyst
hace 2 semanas
España Red Frog Recruitment A tiempo completoItalian Quality Analyst - Lisbon, PortugalAre you a detail-oriented Italian speaker with a passion for quality and customer satisfaction? Do you want to work in a dynamic, international environment where your skills can truly shine? Join our team in the vibrant city of Lisbon and help us set the standard for excellence in customer service!About Us:We are a...
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German speaking Engagement Accounting Analyst
hace 2 meses
España Language Matters A tiempo completoLanguage Matters has a new opportunity for a German speaking Engagement Accounting Analyst to join a Financial Advisory Firm in Central London. This is an exciting time to join them as they continue to grow in the DACH and EMEA regions.Following this business growth and successful acquisitions, our client is looking for a native German speaker with previous...