Quality Analyst With German
hace 2 semanas
In collaboration we are working with a leading multinational technology BPO business which is looking to recruit a German-speaking Quality Analyst for their team in Budapest. Location: Budapest, Hungary Employment type: Full-time DUTIES AND RESPONSIBILITIES: Conduct Transaction Quality Audits Provide Feedbacks and suggestions for improvement (German and English language) Publish Dashboards at defined intervals Drive Quality and process improvement initiatives Data Analysis – Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause) Analysis for process deviations, GAP Analysis Controls Provide data inputs to internal stakeholders Stay flexible and available for ad-hoc business requirements Ensure Confidentiality, Availability and Integrity of Data Establish controls on transaction processing aiming for a Zero Defect Output Report and Publish Transaction Quality Metrics Provide coaching and feedback on QA findings Adhere and record maintenance to QMS Requirements Carry out Quality Initiatives REQUIREMENTS: Strong verbal communication skills in German language (C1) B2 English skills At least 1 year of experience in a contact center Experience with QA A college or vocational school graduate or comparable work experience Excellent problem solving capabilities and lateral thinking skills Knowledge of usage of MS tools-Intermediate level Good Knowledge of QA Audit and Evaluation function Coaching and objection handling skills Good understanding of QA calibration Strong analytical skills Ability to handle pressure and a natural go getter Understanding of Tools such as Kaizen, 5Sm, 7 QC tools would be an added advantage OFFER: Opportunities for growth in an international and multicultural workplace Morning and afternoon shifts from Monday to Friday on weekly rotation with colleagues Remote work model 40 hours per week job with morning and afternoon shifts from Monday to Sunday on weekly rotation with colleagues (no night shifts) Comprehensive training Competitive compensation in line with the market Cafeteria subscription valued 22000 HUF Private medical insurance for the employee and dependents Dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential
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Video Content Analyst with German
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO company to recruit a dedicated German-speaking Video Content Analyst for their Lisbon offices. Position: Video Content Analyst Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Video Content Analyst, you will play a key role in maintaining content quality on a...
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Video Content Analyst With German
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO company to recruit a dedicated German-speaking Video Content Analyst for their Lisbon offices. Position: Video Content Analyst Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Video Content Analyst, you will play a key role in maintaining content quality on a...
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German Speaking Video Content Analyst
hace 3 días
España Eco Plus Solutions AB A tiempo completoAre you a fluent German speaker with a passion for unraveling the world of video content? Seize the opportunity to join us as a German-Speaking Video Content Analyst in the enchanting city of Lisbon! This role promises an exhilarating expedition into the realm of video analysis, welcoming individuals with diverse levels of experience. Our comprehensive...
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German Speaking Quality Analyst
hace 3 días
España Recruitment Direct A tiempo completoGerman Speaking Quality Analyst Riga, LatviaGross salary of €2000 gross per month.Job Responsibilities: Quality Auditing: Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights.Offer...
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Quality Assurance Analyst With Japanese
hace 1 mes
España Wibit Consulting & Services A tiempo completoIn collabboration we are partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams. The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on predetermined options, and...
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Quality Analyst With Norwegian
hace 1 mes
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading multinational technology BPO business that is looking for a Quality Analyst (Norwegian) in Riga who will perform Audits and drive quality improvement Location: Riga, Latvia (on-site) Employment type: Full-time DUTIES AND RESPONSIBILITIES: Monitor and audit quality of customer interactions of assigned CSAs,...
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Business Analyst with French/German
hace 2 semanas
España Sollers Consulting A tiempo completoAbout Sollers Consulting: Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies. The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to...
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Senior Quality Analyst
hace 2 días
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
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Quality&Compliance Analyst
hace 2 semanas
España Kaleidos Estrategia Global A tiempo completoJoin Our Team! We’re on the lookout for a proactive individual with strong Ethics & Compliance skills to take charge of calls quality. If you're empathic, motivated, and ready to make an impact, we want to hear from you! Quality Compliance Analyst The Quality Compliance Analyst is responsible for conducting assessments of customer service call quality,...
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Senior Quality Analyst
hace 2 semanas
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
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Senior Quality Analyst
hace 2 semanas
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
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German speaking Engagement Accounting Analyst
hace 3 días
España Language Matters A tiempo completoGerman speaking Engagement Accounting AnalystLanguage Matters has a new opportunity for a German speaking Engagement Accounting Analyst to join a Financial Advisory Firm in Central London. This is an exciting time to join them as they continue to grow in the DACH and EMEA regions.Following this business growth and successful acquisitions, our client is...
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German speaking Engagement Accounting Analyst
hace 2 semanas
España Language Matters A tiempo completoLanguage Matters has a new opportunity for a German speaking Engagement Accounting Analyst to join a Financial Advisory Firm in Central London. This is an exciting time to join them as they continue to grow in the DACH and EMEA regions.Following this business growth and successful acquisitions, our client is looking for a native German speaker with previous...
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Content Quality Analyst
hace 2 semanas
España Dow Jones & Company, Inc. A tiempo completoContent Quality Analyst in BARCELONA, SpainJob Description: Content Quality AnalystWe are looking for a Quality Analyst to join our Content Quality team.The Content Quality team is responsible for maintaining and overseeing the quality standards of Factiva content tagging and the company data within the product. The team works closely with Product,...
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Advisor With German
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German and English-Speaking Advisors We are excited to announce an opportunity for motivated German and English-speaking Advisors to join our dedicated team in Budapest This on-site role is perfect for individuals who thrive in a customer-focused environment and are eager to deliver exceptional service while growing their...
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Video Content Analyst with German
hace 2 semanas
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO company to recruit a German-speaking Video Content Moderator for their office in Porto. This is a fantastic opportunity to join an international team while working on a major streaming platform.Location: Porto, PortugalEmployment Type: Full-timeRemuneration: Base salaryKey...
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Quality & Regulatory Lead with German and English
hace 2 semanas
España Babel Profiles S.L A tiempo completoAre you passionate about leading continuous improvement in quality systems and ensuring products meet the highest regulatory standards? Do you consider yourself an expert in ISO 9001, ISO 14001, or other international regulations and want to make a difference in a global company? Are you ready to drive quality culture at all levels of an organization and...
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German speaking Engagement Accounting Analyst
hace 1 semana
España Language Matters A tiempo completoLanguage Matters has a new opportunity for a German speaking Engagement Accounting Analyst to join a Financial Advisory Firm in Central London. This is an exciting time to join them as they continue to grow in the DACH and EMEA regions.Following this business growth and successful acquisitions, our client is looking for a native German speaker with previous...
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Video Content Analyst with German
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO company to recruit a German-speaking Video Content Moderator for their office in Porto . This is a fantastic opportunity to join an international team while working on a major streaming platform. Location: Porto, Portugal Employment Type: Full-time Remuneration: Base salary Key...
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Video Content Analyst With German
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO company to recruit a German-speaking Video Content Moderator for their office in Porto . This is a fantastic opportunity to join an international team while working on a major streaming platform. Location: Porto, Portugal Employment Type: Full-time Remuneration: Base salary Key...