German Quality Analyst
hace 7 días
German Quality AnalystLocation: Lisbon, PortugalEmployment Type: Full-time, OnsiteLanguage Requirements: German & EnglishAre you a detail-oriented German speaker with a passion for quality and customer satisfaction? Do you want to work in a dynamic, international environment where your skills can truly shine? Join our team in the vibrant city of Lisbon and help us set the standard for excellence in customer serviceAbout Us:We are a Global Multilingual Company BPO, a leader in providing exceptional customer support and business process outsourcing services to clients worldwide. Our diverse team is dedicated to delivering top-notch service quality in multiple languages. Join us and be part of our mission to maintain excellence and innovation.What You’ll Do:As a German Quality Analyst, you will be responsible for ensuring the highest quality standards in our customer service operations. Your key responsibilities include:Quality Assurance: Monitor and evaluate customer interactions to ensure adherence to company standards and compliance.Performance Analysis: Analyze data and provide insights to drive improvements in customer service quality.Reporting: Generate comprehensive reports on quality metrics, highlighting areas for improvement and success.Training & Feedback: Offer constructive feedback and coaching to customer service agents to enhance their skills and performance.Team Collaboration: Collaborate closely with training and operations teams to implement quality improvement strategies.What We’re Looking For:We are seeking a detail-oriented and analytical individual with the following qualifications:Language Skills: Native or fluent in German, with proficiency in English (both written and spoken).Analytical Skills: Strong analytical abilities with the capability to interpret data and identify trends.Communication Skills: Excellent verbal and written communication skills.Quality Assurance Experience: Previous experience in a quality assurance or analyst role, preferably within a BPO environment.Team Player: Ability to work collaboratively within a multicultural team setting.Attention to Detail: Meticulous attention to detail and commitment to maintaining high-quality standards.What We Offer:We provide an exciting and rewarding work environment with numerous benefits:Competitive Salary: Attractive salary package with performance-based bonuses.Living in Lisbon: Experience the vibrant culture and beautiful scenery of Portugal’s capital city.Career Growth: Opportunities for professional development and career advancement within a global company.Modern Workplace: Work in a state-of-the-art office environment with supportive colleagues.Social Events: Engage in regular team-building activities and social events to foster team spirit.Health and Well-being: Comprehensive health insurance and wellness programs to support your well-being.Job Category: Quality AnalystJob Location: Portugal
#J-18808-Ljbffr
-
Quality Analyst With German
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading multinational technology BPO business which is looking to recruit a German-speaking Quality Analyst for their team in Budapest. Location: Budapest, Hungary Employment type: Full-time DUTIES AND RESPONSIBILITIES: Conduct Transaction Quality Audits Provide Feedbacks and suggestions for improvement (German and...
-
German Speaking Quality Analyst
hace 3 semanas
España Recruitment Direct A tiempo completoGerman Speaking Quality Analyst Riga, LatviaGross salary of €2000 gross per month.Job Responsibilities: Quality Auditing: Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights.Offer...
-
German-speaking Quality Analyst to Riga Latvia
hace 2 semanas
España Multilingual Jobs Worldwide A tiempo completoWe are looking for an analytical German speaking Quality Analyst for our client in Riga, Latvia. We are looking for you who likes to work within the FinTech industry and someone who enjoys ensuring quality in every aspect of the customer service desk.Our client represents the connected world, offering innovative and customer-centric information technology...
-
German-speaking Quality Analyst to Riga Latvia
hace 2 semanas
España Multilingual Jobs Worldwide A tiempo completoWe are looking for an analytical German-speaking Quality Analyst for our client in Riga, Latvia. We are looking for you who likes to work within the FinTech industry and someone who enjoys ensuring quality in every aspect of the customer service desk.Our client represents the connected world, offering innovative and customer-centric information technology...
-
German Speaking Video Content Analyst
hace 7 días
España buscojobs España A tiempo completoAre you a fluent German speaker with a passion for unraveling the world of video content? Seize the opportunity to join us as a German-Speaking Video Content Analyst in the enchanting city of Lisbon! This role promises an exhilarating expedition into the realm of video analysis, welcoming individuals with diverse levels of experience. Our comprehensive...
-
German Speaking Video Content Analyst
hace 2 semanas
España Eco Plus Solutions AB A tiempo completoAre you a fluent German speaker with a passion for unraveling the world of video content? Seize the opportunity to join us as a German-Speaking Video Content Analyst in the enchanting city of Lisbon! This role promises an exhilarating expedition into the realm of video analysis, welcoming individuals with diverse levels of experience. Our comprehensive...
-
Video Content Analyst With German
hace 1 mes
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO company to recruit a dedicated German-speaking Video Content Analyst for their Lisbon offices. Position: Video Content Analyst Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Video Content Analyst, you will play a key role in maintaining content quality on a...
-
German Speaking Video Content Analyst
hace 3 semanas
España Eco Plus Solutions AB A tiempo completoAre you a fluent German speaker with a passion for unraveling the world of video content? Seize the opportunity to join us as a German-Speaking Video Content Analyst in the enchanting city of Lisbon! This role promises an exhilarating expedition into the realm of video analysis, welcoming individuals with diverse levels of experience. Our comprehensive...
-
Quality&Compliance Analyst
hace 1 mes
España Kaleidos Estrategia Global A tiempo completoJoin Our Team! We’re on the lookout for a proactive individual with strong Ethics & Compliance skills to take charge of calls quality. If you're empathic, motivated, and ready to make an impact, we want to hear from you! Quality Compliance Analyst The Quality Compliance Analyst is responsible for conducting assessments of customer service call quality,...
-
Senior Quality Analyst
hace 3 semanas
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
-
Content Quality Analyst
hace 1 mes
España Dow Jones & Company, Inc. A tiempo completoContent Quality Analyst in BARCELONA, SpainJob Description: Content Quality AnalystWe are looking for a Quality Analyst to join our Content Quality team.The Content Quality team is responsible for maintaining and overseeing the quality standards of Factiva content tagging and the company data within the product. The team works closely with Product,...
-
Senior Quality Analyst
hace 1 mes
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
-
Senior Quality Analyst
hace 1 mes
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
-
Quality Analyst
hace 2 semanas
España Mango A tiempo completoEn Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en 118 países y nuestra presencia online se extiende a más de 80 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 80% por mujeres. Buscamos un/a QUALITY ANALYST **¿CÓMO SERIA TU DÍA A DÍA EN MANGO?** Buscamos un Buscamos un/a...
-
CS Quality Assurance Analyst
hace 5 días
España Ryanair A tiempo completoLong Description CS Quality Assurance Analyst Ryanair are currently recruiting for a CS Quality Assurance Analyst to join the Customer Service Team of Europe’s Largest Airline Group This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years. As a CS Quality Assurance Analyst,...
-
German speaking Engagement Accounting Analyst
hace 3 semanas
España Language Matters A tiempo completoGerman speaking Engagement Accounting AnalystLanguage Matters has a new opportunity for a German speaking Engagement Accounting Analyst to join a Financial Advisory Firm in Central London. This is an exciting time to join them as they continue to grow in the DACH and EMEA regions.Following this business growth and successful acquisitions, our client is...
-
German Speaking Quality Analyst
hace 1 semana
España Recruitment Direct A tiempo completoGerman Speaking Quality AnalystRiga, LatviaGross salary of €2000 gross per month.Job Responsibilities:Quality Auditing:Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement.Feedback & Coaching:Provide feedback to CSAs based on actionable insights.Offer coaching...
-
German speaking Engagement Accounting Analyst
hace 4 semanas
España Language Matters A tiempo completoLanguage Matters has a new opportunity for a German speaking Engagement Accounting Analyst to join a Financial Advisory Firm in Central London. This is an exciting time to join them as they continue to grow in the DACH and EMEA regions.Following this business growth and successful acquisitions, our client is looking for a native German speaker with previous...
-
AML/CFT Analyst
hace 3 semanas
España Cataloxy A tiempo completoPublicada: 13.11.2024. Actual hasta: 27.11.2024 Ofertas de empleo AML/CFT Analyst (German) On Site Empresa: Concentrix ID: 130958 AML/CFT Analyst (German) On Site, Barcelona Salario: a convenir Descripción de la oferta Experience the power of a game-changing career! As an AML/CFT Analyst in Barcelona, you will be part of our team of game-changers who are...
-
Legal Content Analyst
hace 1 mes
España Clarivate Analytics A tiempo completoLegal Content Analyst (German & Polish-speaking)We are looking for a Legal Content Analyst to join our global team in Barcelona. Talented professional with a Law degree, knowledge of Intellectual Property, and German & Polish speaker to join us.About You – experience, education, skills, and accomplishmentsBachelor’s Degree in Law or equivalent2 years of...