Client Service Management Administrator
hace 1 semana
The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services.
With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.
Your career with us should reflect your energy and passion.
That's why, at Apex Group, we will do more than simply 'empower' you.
We will work to supercharge your unique skills and experience.
Take the lead and we'll give you the support you need to be at the top of your game.
And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you.
Description FundRockLIS S.A. as part of Apex Group is a successful third-party AIFM headquartered in Luxembourg, delivering fund solutions to world renowned investment managers and fund initiators.
We focus on private equity, real estate, infrastructure and debt asset classes.
With more than 100 professionals and over 200 alternative investment funds (AIF) on our platform we are today the leading third-party AIFM in private funds space in Luxembourg.
We are currently looking for a Client Service Administrator to support our Luxembourg department in charge of the Client Service Management for our international client base.
Job Specification: Work together with a Client Service Manager responsible for a portfolio of clients to support the daily activities of the funds under management; Support the Client Service Manager to ensure compliance with internal and external processes; Monitor compliance with deadlines according to Fund corporate calendar and internal procedures; Report to the Client Service Manager for approaching deadlines and ensure the fund corporate calendar is up-to-date; Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information; Prepare 1st draft of Operating Memorandum based on latest available template for review by the Client Service Manager; Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e.
populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information; Ensure all investor subscription documents incl.
side letters are saved on client folder; Prepare 1st draft of investors side letter matrix and report to the Client Service Manager any gaps on responsible parties or approaching deadline; Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments.
Report to the Client Service Manager in case of missing data; Prepare cash payment instructions for review and signature by the Client Service Manager; Upload investor reports and target fund documentation to the investor portal; Support the Client Service Management team with any ad hoc requests from clients; Support with ad hoc projects.
Skills Required: Academic degree, preferably in Finance or Economics; Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions; Strong commercial awareness, analytical and communication skills; Good working knowledge in MS Office suite; Fluent in English with excellent written and oral communication skills.
What You Will Get in Return: A genuinely unique opportunity to be part of an expanding large global business; A friendly, cooperative and supportive environment; Training and development opportunities.
Additional Information: We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic responsibilities for dependents, physical or mental disability.
Any hiring decisions are made on the basis of skills, qualifications and experiences.
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy .
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