Customer Service Agent

hace 2 semanas


Barcelona, España Jr Spain A tiempo completo

col-wideJob Description:Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaTaken**As a Customer Service Agent, your responsibilities include**:- Giving advice and providing solutions- Maintaining a good customer relationship- Making sure that all issues are solved and documented**What we are looking for**:- Strong communication skills and empathy- Discipline, accuracy and reliability- Respectful and positive attitude towards customers- Solution-oriented approach- Patience- Ability to express yourself in a coherent and concise manner- Motivation to contribute to our customer satisfaction and business successVereisten**What you need**:- Native level of Dutch or Flemish- Good level of English- Flexibility with regards to working hours (including evening and weekend shifts)- Basic computer skills are required- Call center experience is a plus, but not a must**Benefits**:**What's on Offer**:- Fixed salary plus the possibility to earn a bonus- Paid training- Tax-free benefits including food, transport, insurance & childcare- 3 company events per year- Free fruit- Free Spanish language classes- Easily accessible office in Barcelona (Poblenou area)- A fun, friendly and people-focused work environment- Open atmosphere in which employee suggestions and ideas are heard- Growth opportunities


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