Senior Client Success Manager
hace 1 semana
.Senior Client Success Manager Madrid Madrid, Community of Madrid, ES Meet Our Team: Pega provides innovative technology to the world's most innovative organisations. As the recognised industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly, customer-centric. Our Client Success team is an integral part of our rapid growth trajectory, as you will partner with internal and external stakeholders to drive our client's success.Picture Yourself at Pega: A Senior Customer Success Manager is responsible for maintaining and expanding relationships and providing technical expertise, where applicable, within a set of defined accounts that are of critical importance to Pega based on reference engagement and ongoing revenue stream. These accounts will also require a high level of vertical expertise as well as ongoing program adoption management and leadership.What You'll Do at Pega:Develop a trusted advisor relationship with multiple people in the account to expand engagement with stakeholders across the customer organization.Establish a metrics framework to realize and measure business value through use of Pega software, co-produce a strategic roadmap for transformation, and encourage adoption of best practices through enablement and governance.Serve as the account's advocate within Pega, managing escalations quickly and effectively and coordinating with other organizations at Pega to take action on behalf of the customer.Use discrete and aggregate measures of customer health to drive insights, identify and mitigate areas of risk, and take proactive action.Leverage industry and product knowledge to share insights about how customers can maximize license to drive business benefits.Who You Are:BA/BS Degree or equivalent business experience.10+ years relevant work experience, 5+ years in a Client Success management or consulting role.Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.Strong consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders.Ability to prioritize, multi-task, and perform effectively under pressure.Strong knowledge of business processes (Sales, Marketing, Service, Support), business applications, and automation.What You've Accomplished:A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers achieve their business objectives after the initial sale and continuing through the customer lifecycle.Comfortably engages with front-line teams and C-suite leaders, employing the Challenger model to drive business insights
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Senior Manager Payment Systems
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Zaragoza, España Lawton Senior Living A tiempo completoThe role in a SnapshotJoin us as a Senior Manager, Payment Systems that oversees the management, optimisation, and strategic development of the organisation's payment systems. This role involves ensuring the efficiency, security, and scalability of payment processes, managing internal and external relationships with payment service providers. The Senior...
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Manager, Customer Success
hace 1 semana
Zaragoza, España Onetrust A tiempo completo.OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables...
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Customer Success Strategy
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Zaragoza, España Make A tiempo completo.Customer Success Strategy & Operations ManagerMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France,...
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Customer Success Manager
hace 7 días
Zaragoza, Zaragoza, España Importante Empresa A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Importante Empresa. As a key member of our Customer Success team, you will be responsible for ensuring our clients achieve their business objectives through the effective use of our gfknewron platform.Key ResponsibilitiesOnboard clients on gfknewron...
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Customer Success Manager
hace 6 días
Zaragoza, Zaragoza, España Importante Empresa A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Importante Empresa. As a key member of our Customer Success team, you will be responsible for ensuring our clients achieve their business objectives through the effective use of our gfknewron platform.Key ResponsibilitiesOnboard clients on gfknewron...
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Izq33 - Customer Success Manager
hace 1 semana
Zaragoza, España Importante Empresa Del Sector A tiempo completoYour RoleThe mission of Customer Success Management - Spain at KONUX is to make our clients successful on their journey to a sustainable future by using our products and services. This includes a consistent, reliable, and high-quality customer project delivery, supporting the customers' internal transformation by operationalizing the KONUX system, and...
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Customer Success Operations, Senior Specialist
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Zaragoza, España Amadeus A tiempo completo.Customer Success Operations, Senior SpecialistJob Title: Customer Success Operations, Senior SpecialistSummary: We are seeking a Business Administrator to manage and enhance our Customer Success Management platform, Totango, to be used by over 250 CSMs within our Travel Unit, initially focusing on Airlines and Travel Sellers, with potential expansion to...
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Senior Manager Payment Systems
hace 4 semanas
Zaragoza, España Lawton Senior Living A tiempo completo.The role in a Snapshot Join us as a Senior Manager, Payment Systems that oversees the management, optimisation, and strategic development of the organisation's payment systems. This role involves ensuring the efficiency, security, and scalability of payment processes, managing internal and external relationships with payment service providers. The Senior...
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Senior Strategy Client Manager
hace 2 semanas
Zaragoza, Zaragoza, España Ntt A tiempo completoAbout NTT DATANTT DATA is a leading technology services company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your Day at NTT...
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Senior Strategy Client Manager
hace 2 semanas
Zaragoza, Zaragoza, España Ntt A tiempo completoAbout NTT DATANTT DATA is a leading technology services company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your Day at NTT...
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Senior Area Manager
hace 4 semanas
Zaragoza, España Lawton Senior Living A tiempo completo.About VICIO:We are a Barcelona-based startup and the fastest growing delivery restaurant in Spain with current presence in two cities -Madrid and Barcelona- but with an aggressive expansion plan that dreams to conquer the largest cities in Spain. We deliver high quality burgers fulfilling our paradigm, high quality and fast. At VICIO, you will have the job...
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Senior Product Marketing Manager
hace 6 días
Zaragoza, Zaragoza, España Nexthink A tiempo completo{"title": "Senior Product Marketing Manager", "subtitle": "Drive Product Success at Nexthink", "content": "Nexthink, the leader in digital employee experience management software, is seeking a Senior Product Marketing Manager to champion our products and contribute to our mission to delight people at work.Key Responsibilities:Develop and execute...
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Senior Product Marketing Manager
hace 6 días
Zaragoza, Zaragoza, España Nexthink A tiempo completo{"title": "Senior Product Marketing Manager", "subtitle": "Drive Product Success at Nexthink", "content": "Nexthink, the leader in digital employee experience management software, is seeking a Senior Product Marketing Manager to champion our products and contribute to our mission to delight people at work.Key Responsibilities:Develop and execute...
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Transaction Services
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Zaragoza, España Hanami International A tiempo completoM&A Transaction Services professionals – looking for a fresh challenge? Keen to learn a new language?I am working with one of Spain's leading accountancy firms, assisting them to build out their Transaction Services practice in Madrid. Due to continued growth and success, they are seeking to hire at Manager or Senior Manager level.This is a fantastic...
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Senior Loan Agency Manager
hace 6 días
Zaragoza, Zaragoza, España Importante Empresa A tiempo completoAbout the RoleAt Importante Empresa, we are seeking a highly skilled and experienced professional to join our team as a Senior Loan Agency Manager. This is a unique opportunity to work with a global financial services provider and contribute to the success of our Loan Agency department.Key ResponsibilitiesMonitor and control compliance with financing...
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Senior Loan Agency Manager
hace 6 días
Zaragoza, Zaragoza, España Importante Empresa A tiempo completoAbout the RoleAt Importante Empresa, we are seeking a highly skilled and experienced professional to join our team as a Senior Loan Agency Manager. This is a unique opportunity to work with a global financial services provider and contribute to the success of our Loan Agency department.Key ResponsibilitiesMonitor and control compliance with financing...
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Senior Project Manager
hace 2 semanas
Zaragoza, Zaragoza, España Aecom A tiempo completoJob OverviewAECOM is seeking a highly skilled Senior Project Manager to join our Project Management group in Madrid. As a Senior Project Manager, you will be responsible for leading project management teams and delivering projects on schedule and budget.Key ResponsibilitiesLead project management teams to ensure successful project deliveryProvide project...
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Senior Project Manager
hace 2 semanas
Zaragoza, Zaragoza, España Aecom A tiempo completoJob OverviewAECOM is seeking a highly skilled Senior Project Manager to join our Project Management group in Madrid. As a Senior Project Manager, you will be responsible for leading project management teams and delivering projects on schedule and budget.Key ResponsibilitiesLead project management teams to ensure successful project deliveryProvide project...
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Client Success Manager
hace 1 semana
Zaragoza, España Octopus Energy A tiempo completo.Help us use technology to make a big green dent in the universe! We power some of the most innovative global developments in energy.We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid, and enabling utilities to provide excellent customer experiences, our...
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Client Manager
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Zaragoza, España Mygwork A tiempo completo.This job is with Kantar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.Our Functions teams are right at...