Customer Success Specialist
hace 2 semanas
.At SiteMinder, we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together What We Do… We're people who love technology but know that hoteliers just want things to be simple. Since 2006, we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. Today, we're the world's leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year. About the Customer Success Specialist Role Are you passionate about customer success and helping businesses thrive? Do you enjoy engaging with customers and tackling challenges head-on? If so, then this Customer Success Specialist role at SiteMinder is the perfect opportunity for you What you will do... Be a trusted advisor to our customers, helping them achieve their goals and maximise their revenue. Quickly develop rapport with customers over the phone and guide them to adopt our products. Develop deep product knowledge and the ability to demonstrate how to optimise our products for the customer's needs. Meet KPIs related to revenue expansion and customer adoption scores. Manage your pipeline and performance to SLAs and KPIs. What you have... Have a genuine passion for sales, customer success, and providing great customer experiences. Possess excellent communication skills, both written and verbal, and can effectively connect with customers from diverse backgrounds in English and German. Enjoy a fast-paced, results-oriented environment and thrive on exceeding expectations. Have experience working in a customer-facing role, ideally within the hotel industry or other SAAS business, particularly in customer success, sales, and revenue expansion. High level of German & English proficiency. Hybrid role from Barcelona City Our Perks & Benefits… Mental health and well-being initiatives. Generous parental (including secondary) leave policy. Paid birthday, study, and volunteering leave every year. Sponsored social clubs, team events, and celebrations. Employee Resource Groups (ERG) to help you connect and get involved. Investment in your personal growth offering training for your advancement
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Customer Success Specialist
hace 1 mes
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto. Gestionar y solucionar incidencias en coordinación con el equipo...
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Customer Success Specialist
hace 1 mes
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024.Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 08.11.2024. Actual hasta: 25.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto. Gestionar y solucionar incidencias en coordinación con el equipo...
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Customer Success Specialist
hace 1 mes
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 1 mes
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto. Gestionar y solucionar incidencias en coordinación con el equipo...
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Customer Success Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 08.11.2024.Actual hasta: 25.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 08.11.2024. Actual hasta: 25.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 1 mes
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success SpecialistPublicada: 10.10.2024. Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success SpecialistPublicada: 08.11.2024. Actual hasta: 25.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 08.11.2024. Actual hasta: 25.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto. Gestionar y solucionar incidencias en coordinación con el equipo...
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Customer Success Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success SpecialistPublicada: 08.11.2024. Actual hasta: 25.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Specialist
hace 4 semanas
Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist
hace 3 semanas
Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist
hace 4 semanas
Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist
hace 1 mes
Barcelona, España Chyronhego Us Holding Corporation A tiempo completoCustomer Success Specialist Looking for a talented Technical Support Specialist to join our Customer Success Team.You will be supporting all of our broadcast and sports venue clients around the world.From the Olympics to the Super Bowl to election nights, we power graphics and broadcast workflows for all the biggest names in broadcast and sports.What you'll...
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Customer Success Specialist
hace 3 semanas
Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Cloud Customer Success Specialist
hace 4 meses
Barcelona, España Td Synnex Spain S.L.U. A tiempo completo.We're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. We're 23,000 of the IT industry's best and brightest, who share an unwavering passion for bringing compelling technology products, services, and solutions to the world.We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate...
