Customer Success Specialist

hace 7 días


Barcelona, España Cataloxy A tiempo completo

Ofertas de empleo Customer Success Specialist Publicada: 10.10.2024.
Actual hasta: 07.11.2024 Estamos buscando nuevos miembros para nuestro departamento de Customer Success
¿Cuáles serán tus responsabilidades?
Entender necesidades del cliente y cómo solucionarlas con nuestro producto.
Gestionar y solucionar incidencias en coordinación con el equipo de Soporte.
Asegurar que el cliente utilice las herramientas/ active servicios necesarios para obtener los resultados.
Conseguir los objetivos actuales en relación a la activación de servicios/ uso herramienta / NPS de la cartera asignada.
Recoger feedback de clientes para mejoras del servicio.
Customer Success Specialist, Barcelona Salario: a convenir Barcelona Summary information Puesto: Customer Success Specialist Publicada: 10.10.2024.
Actual hasta: 07.11.2024 Área: Staffing/Agencias de Empleo Sexo: indiferente Nivel formativo: indiferente Experiencia: indiferente Empresa: Doctoralia Descripción de la oferta Descripción del empleo Estamos buscando nuevos miembros para nuestro departamento de Customer Success
¿Cuáles serán tus responsabilidades?
Entender necesidades del cliente y cómo solucionarlas con nuestro producto.
Gestionar y solucionar incidencias en coordinación con el equipo de Soporte.
Asegurar que el cliente utilice las herramientas/ active servicios necesarios para obtener los resultados.
Conseguir los objetivos actuales en relación a la activación de servicios/ uso herramienta / NPS de la cartera asignada.
Recoger feedback de clientes para mejoras del servicio.
Un poco sobre la empresa Doctoralia Encuentra un especialista médico en tu ciudad
Consulta opiniones de pacientes, pregunta a los expertos en salud y reserva ahora cita por Internet.
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