Customer Success Specialist
hace 1 día
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About the Customer Success Specialist Role
Are you passionate about customer success and helping businesses thrive? Do you enjoy engaging with customers and tackling challenges head-on? If so, then this Customer Success Specialist role at SiteMinder is the perfect opportunity for you
What you will do...
- Be a trusted advisor to our customers, helping them achieve their goals and maximise their revenue.
- Quickly develop rapport with customers over the phone and guide them to adopt our products.
- Develop deep product knowledge and the ability to demonstrate how to optimise our products for the customer’s needs.
- Meet KPIs related to revenue expansion and customer adoption scores.
- Manage your pipeline and performance to SLAs and KPIs.
What you have...
- Have a genuine passion for sales, customer success and providing great customer experiences.
- Possess excellent communication skills, both written and verbal, and can effectively connect with customers from diverse backgrounds in English and French.
- Enjoy a fast-paced, results-oriented environment and thrive on exceeding expectations.
- Have experience working in a customer-facing role, ideally within the hotel industry or other SAAS business, particularly in customer success, sales and revenue expansion.
- High level of French & English.
Hybrid role from Barcelona City
Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
#J-18808-Ljbffr-
Customer Success Specialist
hace 7 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto. Gestionar y solucionar incidencias en coordinación con el equipo...
-
Customer Success Specialist
hace 7 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024.Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
-
Customer Success Specialist
hace 7 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
-
Customer Success Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success Specialist Publicada: 10.10.2024. Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success! ¿Cuáles serán tus responsabilidades? Entender necesidades del cliente y cómo solucionarlas con nuestro producto. Gestionar y solucionar incidencias en coordinación con el equipo...
-
Customer Success Specialist
hace 7 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Success SpecialistPublicada: 10.10.2024. Actual hasta: 07.11.2024 ¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
-
Customer Success Specialist
hace 2 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoJob Summary:We are seeking a highly motivated and experienced Customer Success Specialist to join our dynamic Cloud Success Services organization. As a Virtual Customer Success Partner, you will play a critical role in driving value across the customer lifecycle through successful solution adoption and ongoing renewals.Key Responsibilities:- Remotely engage...
-
Customer Success Specialist
hace 18 horas
Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
-
Customer Success Specialist
hace 3 semanas
Barcelona, Barcelona, España Sumup Inc. A tiempo completoAbout the Role:We are seeking a highly motivated Customer Success Specialist to join our team at SumUp Inc. As a Customer Success Specialist, you will be responsible for building and maintaining successful client relationships.Key Responsibilities:Engage with merchants when expected behavior deviates from the norm through proactive outreach to retain the...
-
Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España Td Synnex A tiempo completoJob Title: Cloud Customer Success SpecialistWe are seeking a highly skilled Cloud Customer Success Specialist to join our team at TD SYNNEX. As a key member of our Cloud Business Unit, you will be responsible for optimizing business processes, customer engagement, and partner training to drive success across our Cloud portfolio.Key Responsibilities:Design...
-
Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España Td Synnex A tiempo completoJob Title: Cloud Customer Success SpecialistWe are seeking a highly skilled Cloud Customer Success Specialist to join our team at TD SYNNEX. As a key member of our Cloud Business Unit, you will be responsible for optimizing business processes, customer engagement, and partner training to drive success across our Cloud portfolio.Key Responsibilities:Design...
-
Customer Success Specialist
hace 3 semanas
Barcelona, Barcelona, España The Knot Worldwide A tiempo completoAbout The Knot Worldwide:The Knot Worldwide is seeking a highly skilled Customer Success Specialist to join our Revenue Operations team for the Italian market. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer relationships, and driving revenue growth.Key Responsibilities:• Provide...
-
Customer Success Specialist
hace 2 semanas
Barcelona, España Chyronhego Us Holding Corporation A tiempo completoCustomer Success Specialist Looking for a talented Technical Support Specialist to join our Customer Success Team.You will be supporting all of our broadcast and sports venue clients around the world.From the Olympics to the Super Bowl to election nights, we power graphics and broadcast workflows for all the biggest names in broadcast and sports.What you'll...
-
Customer Success Specialist
hace 3 semanas
Barcelona, Barcelona, España Travelperk A tiempo completoWe are seeking a highly skilled Customer Success Specialist to join our team at TravelPerk. As a key member of our Account Management team, you will be responsible for delivering exceptional customer experiences and driving growth within our existing customer base.Your primary focus will be on building strong relationships with our customers, understanding...
-
Cloud Customer Success Specialist
hace 3 meses
Barcelona, España Td Synnex Spain S.L.U. A tiempo completo.We're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. We're 23,000 of the IT industry's best and brightest, who share an unwavering passion for bringing compelling technology products, services, and solutions to the world.We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate...
-
Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España TD SYNNEX Spain S.L.U. A tiempo completoJob Title: Cloud Customer Success SpecialistWe are seeking a highly skilled Cloud Customer Success Specialist to join our team at TD SYNNEX Spain S.L.U. in Barcelona. As a key member of our Cloud Customer Success team, you will be responsible for optimizing business processes, platform and vendor integration, and customer engagement.Key...
-
Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España TD SYNNEX Spain S.L.U. A tiempo completoJob Title: Cloud Customer Success SpecialistWe are seeking a highly skilled Cloud Customer Success Specialist to join our team at TD SYNNEX Spain S.L.U. in Barcelona. As a key member of our Cloud Customer Success team, you will be responsible for optimizing business processes, platform and vendor integration, and customer engagement.Key...
-
Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España TD SYNNEX Spain S.L.U. A tiempo completoJob Title: Cloud Customer Success SpecialistWe are seeking a highly skilled Cloud Customer Success Specialist to join our team at TD SYNNEX Spain S.L.U. This is an exciting opportunity to work with a leading IT distributor and solutions aggregator, driving business growth and customer satisfaction.Job Summary:The Cloud Customer Success Specialist will be...
-
Customer Success Specialist
hace 3 semanas
Barcelona, Barcelona, España Graitec A tiempo completoAbout Graitec Group: Graitec is a developer of high-performance BIM applications and a worldwide Platinum Autodesk partner. We're well-funded, ambitious, and structured for growth. Our environment is exciting, entrepreneurial, collaborative, and fast-paced - where we all win together.About the Team Hiring: In the Customer Success Organisation, keeping and...
-
Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España TD SYNNEX A tiempo completoJob Purpose:The Cloud Customer Success team is responsible for optimizing business processes, platform and vendor integration, optimized processes, customer engagement and Partners training. This includes offering shared support and Partner success through TD SYNNEX Iberia Region.An important role for this Partner success specialist will be to design and...
-
Customer Success Payment Specialist
hace 2 semanas
Barcelona, España Virtuagym A tiempo completo.As Virtuagym keeps on growing, we are now looking for a new face to complement our team. As Customer Success Payment Specialist you will be joining our Global CS Team. Will you join us to create a healthier and happier world? This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the...
