Skincare Expert Learning Partner

hace 3 semanas

Madrid, España Chanel A tiempo completo

Your role @CHANEL: As a Skincare Expert Learning Partner you are integrated in the Education Department, reporting directly to the Head of Education.
Your role is to contribute to the overall performance of the CHANEL Fragrance & Beauty business.
Delivering Skincare trainings, coaching and developing the Fascia Therapists community.
Lead and monitor the Skincare Learning projects for CHANEL.
While you will need to support the CHANEL Skincare business, you will also be expected to support and provide training at Makeup and Fragrance.
What impact you can create at CHANEL: Being a Project Manager on all topics related to the Skincare Learning projects/activities.
Deliver technical and theoretical trainings (in-class or virtual), engaging and maximizing product knowledge retention on the latest Skincare techniques and product launches.
Develop a trusting and positive relationship with peers, clients, and colleagues.
Conduct and update our Fascia Therapist on the latest Fascia and Cabin Privé Techniques.
Engage the Skincare Community with Learning Solutions.
Implement the "Skincare Stylist Program" and "Skincare Master Program" in our retail.
Implementation and management of dashboard/reporting of all Skincare Learning activities.
Stay updated with the Skincare trends in other markets and/or competitors.
Create a Learning Plan, aligned with the company's strategy.
Pro-active follow-up and support with client needs and requests.
Ensure that all paperwork after every training/event is completed and submitted in a timely manner.
Organize all Skincare training activities (logistics, travels, hotel, coffee breaks, gifts, etc.
), according to the Learning Plan.
Translate technical training documents.
Provide coaching and follow-up for our BCs.
You're good at: Training and group animation experience (5 years).
Skincare skills are crucial.
Language skills: Spanish and English (spoken and written).
Portuguese and French are an advantage.
You are detail-oriented, proactive, dynamic, and very well organized with the capacity to adapt to a fast-moving environment.
You have an appetite for innovative technologies.
Critical thinker and problem-solving skills, with the ability to identify risks and problems.
Ability to work under pressure, changing direction when required.
Excellent verbal and written communication and data analysis capabilities.
Expertise in the following areas is a plus: Social Media, Digital Marketing, Training, and Learning Management Systems.
Skilled in Pack Office especially Excel, PPT, and Adobe.
What you can bring to the team: Passion for learning and people.
Able to bring positivity through teamwork, self-growth, and a change catalyst mindset.
Good team player.
Appreciation and passion for aesthetics, arts, craftsmanship, and ultimate luxury.
Client-centric with a drive for high quality and to constantly exceed expectations.
Degree is a must.
Experience as a Skincare Therapist (professional diploma is an advantage).
Familiarity with state-of-the-art tools and technology in the learning experience.
Knowledge of retail and service industry.
Experience in Learning and Development with a multinational corporation is preferable.
We are offering: Opportunity to work with one of the most well-known luxury global brands with a wealth of heritage.
Join a diverse and dynamic team in a unique workplace.
Continuous training and skill development by CHANEL's in-house trainers.
Competitive salary and benefits.
If this description matches you, and you believe you are the perfect fit for this position, please apply by submitting your CV.
We look forward to welcoming you to CHANEL.
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.
We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
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