Voice Of Customer Coordinator
hace 3 meses
Área: Guest Experience y atención al cliente"El mundo es tuyo con Meliá"Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.El Voice of Customer Coordinator forma parte del equipo Insights, un equipo multimarca diseñado para prestar servicios a hoteles y centralizar las tareas de back of the house de los equipos operativos. Esta posición se encarga de gestionar todas las respuestas a opiniones online de los clientes (OTAs y sitios de reseñas), encuestas de satisfacción e incidencias de clientes posteriores a la estancia en los hoteles, siguiendo los protocolos de respuesta de MHI. Además, el Voice of Customer Coordinator analiza los resultados de Voice of Customer y prepara informes para los equipos operativos, manteniendo siempre una comunicación estrecha con los hoteles para lograr una gestión y coordinación óptimas de las respuestas. El objetivo principal es brindar un servicio de excelencia y garantizar la máxima satisfacción de los hoteles.EDUCACIÓN Y FORMACIÓN: Mínimo bachilleratoIDIOMAS: alemán o inglés (nativo), castellano avanzado y se valorarán los conocimientos de otros idiomasCONOCIMIENTOS ESPECÍFICOS: excelente redacción escrita, buena capacidad resolutiva, conocimientos mínimos de procesos de hotelería, se valorará experiencia con herramientas de Calidad / Voz de Cliente, manejo paquete Office, organización y planificación, vocación de servicio, atención a los detalles, buenas habilidades comunicativas y proactividadEXPERIENCIA: se valorará experiencia previa en puesto similar (gestión de incidencias escritas de clientes)En Meliá todos somos VIPNuestra calidez, cercanía y pasión por lo que hacemos, hace que trabajar en Melia sea una experiencia inolvidable, llena de momentos emotivos y siempre con la sensación que perteneces a una gran familia en la que contamos con gente como tú, gente VIP.En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos.Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad.Si quieres ser "Very Inspiring People", síguenos en:#J-18808-Ljbffr
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Zaragoza, España Tangity A tiempo completoAt Tangity, the global studio of the NTT DATA Design Network, we break down complexity to the human scale. We create tangible and intuitive solutions that have a positive impact on companies and society.As a design studio, our job doesn't stop once a product is launched; it continues until the idea succeeds out in the wild. We accompany businesses on their...
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Sustainability Transition Coordinator
hace 2 semanas
Zaragoza, Zaragoza, España Engineeringuk A tiempo completoJob Title: Sustainability Transition CoordinatorLocation: Spain, PortugalAbout Colt: Colt is a global leader in digital infrastructure, providing network, voice, and data centre services to thousands of businesses around the world. We enable our customers to focus on delivering their business goals instead of underlying infrastructure.Why This Role? The...
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Logistic Coordinator Emea
hace 3 meses
Zaragoza, España Novartis A tiempo completoSummaryIn this global role within the leading Radioligant Therapy area and in a new and growing team, as Logistic Coordinator EMEA you will ensure efficient and timely coordination of logistics operations specific to the EMEA region, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication...
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Logistic Coordinator Emea
hace 3 meses
Zaragoza, España Novartis A tiempo completoSummary In this global role within the leading Radioligant Therapy area and in a new and growing team, as Logistic Coordinator EMEA you will ensure efficient and timely coordination of logistics operations specific to the EMEA region, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective...
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Sales Support Coordinator
hace 2 meses
Zaragoza, España Johnson Controls, Inc. A tiempo completo.What will be your role? We are seeking a highly qualified Channel Sales Support Coordinator to join our team. In this position, you will play a critical role in providing valuable support to our EMEA Channel Sales representatives and effectively responding to customer and prospect queries. The ideal candidate should possess extensive experience in channel...
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Sales Support Coordinator
hace 2 meses
Zaragoza, España Johnson Controls, Inc. A tiempo completo.What will be your role?We are seeking a highly qualified Channel Sales Support Coordinator to join our team. In this position, you will play a critical role in providing valuable support to our EMEA Channel Sales representatives and effectively responding to customer and prospect queries.The ideal candidate should possess extensive experience in channel...
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Logistic Coordinator Emea
hace 3 meses
Zaragoza, España Novartis A tiempo completo**Summary**: In this global role within the leading Radioligant Therapy area and in a new and growing team, as Logistic Coordinator EMEA you will ensure efficient and timely coordination of logistics operations specific to the EMEA region, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective...
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Customer Experience Coordinator
hace 5 días
Zaragoza, Zaragoza, España Brambles A tiempo completoAs a key member of the Brambles team, you will play a vital role in ensuring exceptional customer service and support. With a focus on collaboration, teamwork, and communication, you will work closely with customers to provide timely resolutions to complex issues.The ideal candidate will have a strong analytical mindset, with the ability to identify and...
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Purchase Coordinator
hace 17 horas
Zaragoza, España Page Personnel España A tiempo completoThe selected person will be responsible for the following responsibilities: - Co-ordination of the required supply activities within the business unit - Observation and analysis of relevant procurement markets - Evaluation of suppliers based on cost, service, distribution capabilities and availability. - Deriving of necessary activities and execution within...
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Director Of Product Management
hace 1 semana
Zaragoza, España Advantage 360 A tiempo completoDirector of Product Management Locations: Remote, Spain; Remote, Portugal Time Type: Full time Posted on: Posted Today TOMIA Telarix is an innovator and leader in global wholesale voice and Enterprise Messaging solutions. Telarix's solutions enable operators to scale their Voice, Messaging, RCS, OTT, and Telco Cloud services while reducing opex through...
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Director Of Product Management
hace 3 meses
Zaragoza, España Advantage 360 A tiempo completo.Director of Product Management Locations: Remote, Spain; Remote, Portugal Time Type: Full time Posted on: Posted Today TOMIA Telarix is an innovator and leader in global wholesale voice and Enterprise Messaging solutions. Telarix's solutions enable operators to scale their Voice, Messaging, RCS, OTT, and Telco Cloud services while reducing opex through...
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Financial Operations Coordinator
hace 3 semanas
Zaragoza, Zaragoza, España Mufg A tiempo completoAt Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial institutions, we're looking for a skilled Financial Operations Coordinator to join our Office Support Department in Madrid. As a key member of our team, you will be responsible for ensuring the smooth operation of customer transactions, finance, and administration tasks.The role...
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Housing Coordinator
hace 2 meses
Zaragoza, España Cultural Experiences Abroad Llc A tiempo completo.Who We Are:At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences...
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Iberia Customer Relationship Coordinator
hace 5 días
Zaragoza, Zaragoza, España Ds Smith A tiempo completoAbout DS SmithDS Smith is a leading provider of sustainable fibre-based packaging worldwide. Our purpose is to 'Redefine Packaging for a Changing World', and we're committed to leading the transition to the circular economy.About the RoleWe're looking for a Customer Engagement Specialist to support our local market in improving relationships with customers...
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Director Of Product Management
hace 1 semana
Zaragoza, España Advantage 360 A tiempo completoDirector of Product ManagementLocations: Remote, Spain; Remote, PortugalTime Type: Full timePosted on: Posted TodayTOMIA Telarix is an innovator and leader in global wholesale voice and Enterprise Messaging solutions. Telarix's solutions enable operators to scale their Voice, Messaging, RCS, OTT, and Telco Cloud services while reducing opex through...
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Logistic Coordinator Emea
hace 3 meses
Zaragoza, España Sandoz A tiempo completoSummary Locations: Barcelona, Gran Vía or Zaragoza, Spain; Ljubljana, Slovenia; or Ivrea, Italy. #LI-Hybrid In this global role within the leading Radioligant Therapy area and in a new and growing team, as Logistic Coordinator EMEA you will ensure efficient and timely coordination of logistics operations specific to the EMEA region, including monitoring...
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Inventory Control Coordinator
hace 2 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoWe are looking for an experienced Inventory Control Coordinator to join our team at Amazon. As a key member of our inventory control team, you will be responsible for managing the receipt, storage, and distribution of goods and materials within our global supply chain.Responsibilities:Maintaining accurate records of all commodities going in and out of the...
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International Operations Coordinator
hace 2 semanas
Zaragoza, Zaragoza, España Vestas A tiempo completoCompany OverviewVestas Mediterranean is a leading business unit within Vestas Wind Systems, operating in the markets around the Mediterranean, Africa, and Middle East. We are responsible for developing these markets through sales, project installation, and customer service.SalaryAn attractive salary is offered to the successful candidate, with an estimated...
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Component Repair Services
hace 2 meses
Zaragoza, España Airbus A tiempo completo.Component Repair Services - Jr. Technical Coordinator A vacancy for a Repair Services Jr. Technical Coordinator has arisen within Airbus Defence and Space in Getafe, Madrid. The successful applicant will join the service material department to support the growth and profitability increase of our Component Repair Services. Tasks Provide value engineering...
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Component Repair Services
hace 2 meses
Zaragoza, España Airbus A tiempo completo.Component Repair Services - Jr. Technical Coordinator A vacancy for a Repair Services Jr. Technical Coordinator has arisen within Airbus Defence and Space in Getafe, Madrid. The successful applicant will join the service material department to support the growth and profitability increase of our Component Repair Services. Tasks Provide value engineering...