Front Office Supervisor
hace 3 meses
.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinaryJob Description What you'll doWe are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficiency of all Front Office areas during shift and the service delivery of those areas.Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems.Schedule, assign daily work, lead pre-shift meetings, inform and train team members.Monitor, observe and assist in evaluating team member performance.Coordinate with Housekeeping to track readiness of rooms for check-in.Support and assist team members in handling guest inquiries and requests and in resolving guest complaints in a timely, friendly and efficient manner.Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.Handle cash and credit transactions, ensuring the accuracy of guest billing.Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.Stay one step ahead of guests' needs – record and act on their preferences, and handle their messages, requests, questions and concerns.Ensure all guests are quoted the correct rate as per the selling strategy and website.Report any issues to the correct department and check to ensure the work has been completed.Ensure that the reception and public areas are clean, tidy and presentable at all times.Qualifications What we are looking for...Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel.Previous experience with pre-opening of a hotel is a big plus.Someone who understands, celebrates and embraces the SLS brand values.Ability to multitask and work in a fast-paced environment.Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality.Excellent verbal and written communication skills. Fluent in Spanish and English
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Supervisor/a Front Office
hace 7 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
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Supervisor/A Front Office
hace 8 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
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Supervisor/A Front Office
hace 1 semana
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo de la Recepción? ¿Tienes experiencia en el sector hotelero? En el Hilton Barcelona buscamos un/a Front Office Supervisor para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
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Supervisor/A Front Office Dpq787
hace 1 semana
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo de la Recepción?¿Tienes experiencia en el sector hotelero?En el Hilton Barcelona buscamos un/a Front Office Supervisor para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
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Supervisor de Front Office
hace 4 semanas
Barcelona, Barcelona, España Hosco A tiempo completoEstamos buscando a un Supervisor de Front Office comprometido con ofrecer un servicio excepcional a nuestros clientes. La misión principal consiste en dirigir las operaciones diarias de la recepción con el fin de brindar experiencias inolvidables a nuestros huéspedes. El salario estimado es de 48,000€ a 65,000€ anuales.Requisitos claveExperiencia...
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Front Office Supervisor
hace 3 días
Barcelona, España Hyatt Hotels Corporation A tiempo completoIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Front Office Supervisor Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions.This highly visible role provides opportunities for casual conversation and has a direct...
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FRONT OFFICE SUPERVISOR
hace 7 días
Barcelona, España Hyatt Hotels Corporation A tiempo completoIf you're looking for a career with our Inclusive Collection, please click here to view job postings. Front Office Supervisor Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role provides opportunities for casual conversation and has a...
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Front Office Supervisor
hace 3 meses
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Front Office Supervisor
hace 3 meses
Barcelona, España Sls A tiempo completo.Company DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Supervisor
hace 1 mes
Barcelona, España Accor Hotels A tiempo completo.Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Supervisor
hace 3 meses
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Front Office Operations Supervisor
hace 3 días
Barcelona, Barcelona, España Generator A tiempo completoAbout Generator BarcelonaGenerator Barcelona, a hotel and hostel located in the vibrant district of Gracia, offers a unique blend of styles and amenities. The property features an oversized wooden birdcage, a winding staircase, and a mezzanine chill-out lounge. Guests can indulge in local delicacies at the bar and lounge, which boasts ornate Hungarian...
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Front Office Supervisor
hace 7 meses
Barcelona, España Kimpton A tiempo completoWhat’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day: - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance...
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Front Office Supervisor
hace 7 meses
Barcelona, España Kimpton A tiempo completoWhat’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance in...
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Front Desk Supervisor
hace 3 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
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Front Office Supervisor
hace 3 meses
Barcelona, España Hosco A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager, será responsable de ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel.MISIÓN DEL PUESTO:Dirigir las operaciones diarias de la recepción.Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
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Front Office Supervisor
hace 2 semanas
Barcelona, España Grupo Pulitzer Hoteles A tiempo completoSupports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level. - Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. - Delivers on plans and objectives where front office...
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Front Office Supervisor
hace 3 días
Barcelona, Barcelona, España Generator A tiempo completoAbout Generator BarcelonaLocated in the vibrant district of Gracia, our hotel and hostel is a short walk from Gaudi's iconic Casa Batllo apartments. The interior showcases a mix of styles, including an oversized wooden birdcage, a winding staircase, and a mezzanine chill-out lounge. Enjoy local delicacies in our bar and lounge, which features ornate...
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Front Desk Supervisor
hace 3 meses
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
hace 11 horas
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
