Front Office Supervisor
hace 4 semanas
.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary Job Description What you'll do We are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficiency of all Front Office areas during shift and the service delivery of those areas. Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. Schedule, assign daily work, lead pre-shift meetings, inform and train team members. Monitor, observe and assist in evaluating team member performance. Coordinate with Housekeeping to track readiness of rooms for check-in. Support and assist team members in handling guest inquiries and requests and in resolving guest complaints in a timely, friendly and efficient manner. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Handle cash and credit transactions, ensuring the accuracy of guest billing. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Stay one step ahead of guests' needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Ensure all guests are quoted the correct rate as per the selling strategy and website. Report any issues to the correct department and check to ensure the work has been completed. Ensure that the reception and public areas are clean, tidy and presentable at all times. Qualifications What we are looking for... Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. Excellent verbal and written communication skills. Fluent in Spanish and English
-
Supervisor/a Front Office
hace 5 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
-
Supervisor/A Front Office
hace 6 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
-
Front Office Supervisor
hace 4 semanas
Barcelona, España Sofitel Barcelona Skipper A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager será responsable ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel MISIÓN DEL PUESTO:? Dirigir las operaciones diarias de la recepción.? Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
-
Front Office Supervisor
hace 4 semanas
Barcelona, España Sofitel Barcelona Skipper A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager será responsable ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotelMISIÓN DEL PUESTO:? Dirigir las operaciones diarias de la recepción.? Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
-
Supervisor de Front Office
hace 1 semana
Barcelona, Barcelona, España Hilton Barcelona A tiempo completoDesarrolla tu carrera en el sector hotelero con nosotros.En el Hilton Barcelona estamos buscando un/a Supervisor de Front Office para formar parte de nuestro equipo de Atención al Cliente. El hotel cuenta con 290 habitaciones y ofrece servicios de alta calidad a nuestros huéspedes.Responsabilidades del puesto:Asegurar la experiencia óptima de los clientes...
-
Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completoJob SummaryAs a Front Office Supervisor at Hyatt Hotels Corporation, you will play a vital role in leading the guest registration process and communicating hotel services and promotions. This highly visible role gives you the opportunity to create a positive guest experience and develop strong leadership, communication, and relationship skills.Key...
-
Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completoJob Summary:As a Front Office Supervisor at Hilton Diagonal Mar, you will be responsible for overseeing the front desk operations and ensuring a consistently high standard of service to our guests. This role requires strong leadership skills, commercial awareness, and the ability to prioritize and meet deadlines.Key Responsibilities:• Supervise front desk...
-
Front Office Supervisor
hace 2 meses
Barcelona, España Sls A tiempo completo.Company DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
-
Front Office Supervisor
hace 1 mes
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
-
Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Ennismore A tiempo completoFront Office Supervisor Job Description**About the Role**We are seeking a highly skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring the operational efficiency of all front office areas during shift and delivering exceptional service to our guests.**Key...
-
Front Office Supervisor
hace 3 días
Barcelona, Barcelona, España Marriott International A tiempo completoAbout the RoleWe are seeking an exceptional Front Office Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing unparalleled customer service and ensuring that our guests have an unforgettable experience.
-
Front Office Supervisor
hace 1 mes
Barcelona, España Hosco A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager, será responsable de ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel.MISIÓN DEL PUESTO:Dirigir las operaciones diarias de la recepción.Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
-
Front Office Supervisor
hace 6 meses
Barcelona, España Kimpton A tiempo completoWhat’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance in...
-
Front Office Supervisor
hace 6 meses
Barcelona, España Kimpton A tiempo completoWhat’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day: - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance...
-
Front Office Supervisor
hace 1 mes
Barcelona, España Sls A tiempo completoJob DescriptionWhat you'll do We are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficiency of all Front Office areas during shift and the service delivery of those areas. Deal with the arrival and departure processes for all guests,...
-
Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Sls A tiempo completoFront Office Supervisor**Job Summary**We are seeking a highly skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring the operational efficiency of all front office areas during shift and the service delivery of those areas.**Key Responsibilities*** Ensure...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 1 mes
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 1 mes
Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y) Work LocationsHilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
-
Front Office Supervisor
hace 2 meses
Barcelona, España Sls A tiempo completoJob Description What you'll do We are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona.Under the guidance of the Assistant Front Office Manager, you will ensure operational efficiency of all Front Office areas during shift and the service delivery of those areas. Deal with the arrival and departure processes for all...
