Order Operations Specialist
hace 1 mes
About Graitec Group
GRAITEC Group Company is a global Software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow.
Ambitious and fast-growing environment: We see ourselves as a 30 years old startup, having doubled our revenue in the last 3 years again thanks to both organic and inorganic growth and targeting 500m€ revenue in 2024 (join us to make it happen).
We strongly believe that this growth will continue since the market is only at the beginning of its digitization.
Experts & Talents with strong culture: Our team is made of more than 700 outstanding talents with a strong management team to execute our mission.
A true international group: Graitec serves more than 200,000 customers worldwide with +50 offices in 13 different countries, enabling us to meet our customer needs around the globe.
A market leader: We are one of the largest AUTODESK Platinum partners and the only one operating at worldwide scale with an equal split of the business between Europe and North America, enabling Autodesk solutions thanks to our own GRAITEC Softwares.
Strong Products serving the construction & manufacturing industries: Through Autodesk products Add-ons like PowerPack to more complex solutions to enable simulation, fabrication & management of our customers projects, GRAITEC is proud of its 150+ developers innovating each day to accelerate our customers performance.
We are driven to hire the best people, with diverse experiences, and provide them with the resources that empower them to achieve their full potential. This ultimately enables our organization to provide the very best customer experience and solutions that help our customers navigate and implement technologies and services that prepare them for sustainable growth.
About the Team Hiring
The Order Operation team oversees processing orders from the moment they are approved by the sales team in the CRM system until the billing.
The team ensures the smooth running of orders with suppliers as well as internal orders.
We are looking for talents that will enjoy, live and accelerate our culture and values.
At Graitec, we work together locally & globally with an Entrepreneurial mindset .
As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own siloes to better serve them.
To make this culture a reality, we rally our teams around shared cultural attributes we expect the full team to role model in order to realize our mission:
· The way we work: Growth, Agility, Innovation and Responsibility
· The way we behave: Ambition, Engagement, One Graitec, Positive Energy
Overview
The order operation ensures the proper processing of orders validated by the sales department, the purchase orders and delivery from the supplier and the billing of the customer.
Key Responsibilities
· Check the conformity of the orders with internal procedures (Amount, Discount, Mandatory indication, Legal compliance)
· Process order through our internal system
· Check customer delivery
· Customer billing
Success Indicators :
· Fast order processing
· No orders left out
· Detection of non-compliant elements
· Check delivering orders accuracy
· Correct entry of key elements in internal tools
· Billing in time
Responsibilities
What you must have done already:
· Sales Administration experience in German
What is nice to have done already:
· Accounting experience
· Administrative management experience
Qualifications
- Knowledge of German
- Accurate, Serious, Conscientious, Flexibility, Computer literate
- Autonomy, Teamwork, Reactivity
Interview Process
- Talent Acquisition
- People Manager
- Director of the Business Unit
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