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.We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.SummaryThe SAP Business Technology Platform (SAP BTP) is a technology platform that brings together data and analytics, artificial intelligence,application development, automation, and integration in one, unified environment.BTP is one of the highest profile and fastest growing parts of the SAP portfolio and critical to SAP helping our customers innovate and grow with SAP.In EMEA alone BTP represents a 1BN Euro business supporting > 8,000 customers. Aside from being the foundation for SAP applications it provides a modern platform of cloud capabilities to enables customers to extend, enhance and innovate above and beyond their existing applications.The focus of this position is to join the BTP Customer Success Partner (CSP) team and become the trusted advisor to some of our flagship EMEA customers, helping them drive a roadmap for BTP adoption and consumption across their organisation.Responsibilities- You will proactively partner with customers to sustainably increase consumption of SAP BTP services, and coordinate activities with the Account Team.- You analyze the big picture, have expertise with digital transformation, and coach on technical and business architectures.You are the primary SAP BTP strategic point of contact and will orchestrate success resources across SAP and customers, as described in the SAP BTP engagement model.You will analyze your customer's technical needs and execute consumption plans for your assigned customers.You will provide recommendations and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.You will be a voice of the customer to internal SAP stakeholders.You will work with colleagues from a broad variety of groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.A BTP-CSP Advisor may also be assigned to fulfill a customer's premium subscription services.Role RequirementsYou will excel in this role if :You have 3-4 years of experience working in the IT Industry. Your background could be Software Engineering, Solution Management, Project / Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc
