Customer Support/Sales Representative

hace 2 meses


Barcelona, España Cross Borders Talents A tiempo completo

We zijn opzoek naar Vlaamse sprekers voor de functie Customer Support - Sales Representative in het prachtige Barcelona

Vacature: Customer Support - Sales Representative (Frans + Vlaams + Engels)

Locatie: Spanje, Barcelona - SELVA DE MAR

Functie: Customer Support - Sales Representative

Startdatum: ZSM

Salaris: Vanaf 20.000 € per jaar

Werktijden: Maandag t/m vrijdag van 09:00 - 18:00

Relocatiepakket: Tot 500 € voor een vliegticket + hulp bij het vinden van accommodatie. Voordelen: 2.000 € per jaar

Functie-eisen: Vloeiend in Frans en Engels (B2). Vlaams is een plus Minimaal 1 jaar relevante werkervaring. Uitstekende communicatie- en klantgerichte vaardigheden. Kennis van verkooptechnieken (up-/cross-selling, omgaan met bezwaren, etc.). Resultaatgericht, klantgericht en gemotiveerd om in sales te werken. IT-kennis en technisch inzicht. Goede luistervaardigheden om klantbehoeften te begrijpen. Vaardigheid om klantvragen effectief te kwalificeren. Verantwoordelijkheden: Inbound klantverzoeken afhandelen (telefoongesprekken, e-mails, chats, taken) na de verkoop. Outbound telefoongesprekken voeren wanneer nodig om problemen op te lossen met klanten en interne afdelingen. Offertes maken en opvolgen met cross-/upselling en een proactieve servicegerichte houding. Zorgen dat je kennis over de productportefeuille en het post-salesproces up-to-date blijft. Klantverzoeken na de verkoop beheren, zoals het annuleren van bestellingen, klachtenbeheer, order- en leveringsopvolging, terugbetalingsverzoeken en escalaties. Werkplek: Op locatie in Barcelona

Ben jij een salesgerichte professional die klantgerichtheid hoog in het vaandel heeft? Wil je werken voor een grote tech-speler in het bruisende Barcelona? Aarzel niet en solliciteer nu

Soort dienstverband: Fulltime

Salaris: Vanaf 20.000,00€ per jaar

Screeningsvragen: Woon je in Barcelona? Taal: Vlaams (Vereist) Frans (Vereist) Engels (Vereist) Werklocatie: Fysiek

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