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Emeac Regional Training Lead

hace 2 meses

Madrid, España Bta A tiempo completo

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma's Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Job Title : Regional Training Lead, Commercial Excellence EMEAC

Location : Barcelona, Spain (hybrid)

Job Description

This is an exciting opportunity, to join Galderma as Regional Training Lead, Commercial Excellence EMEAC

The Regional Training Commercial Excellence Lead EMEAC, team operates across Galderma's 3 business units (Aesthetics, Prescription and Consumer care), and partners with both the regional franchise teams and the region markets to build the right commercial skills, tools and processes to deliver the desired value proposition to Galderma's customers.

This role will report to the Commercial Excellence head EMEAC and will work hand in hand with the Regional Business Units and markets to create and implement a comprehensive training blueprint for our customer-facing teams.

The Regional Training Commercial Excellence Lead EMEAC, is responsible for leading the overall regional strategy, development, and deployment of Sales Training for the Commercial Organization. The focus will be on developing Sales Capabilities across the markets that delivers exceptional product training and enhances selling skills, enabling our sales professionals to achieve their full potential and drive business growth. This includes working closely with Regional Business Units and Markets to co-create clear learning journeys for the different sales roles, for AX, CX and RX and provide harmonized guidance for the teams to create effective training content. The role will also be responsible to define the methodology of deploying such trainings, including working with third parties that will support Galderma on this initiative, in collaboration with countries in the EMEAC region.

Key Responsibilities

Learning Strategy Development: Develop a comprehensive learning and development strategy for the Sales Force in the three business units, with big focus in RX. Aligns with the organization's overall business objectives and sales goals. Define the roadmap for sales training programs, curricula, and learning initiatives, considering the diverse needs of our regional sales teams.
Curriculum Design: Define training journeys for different sales (customer facing) roles in the region, ensuring a strong onboarding and ongoing development for our teams. Define the right deployment strategy through a mix of digital, class and on-the-job.
Content Development: Collaborate with Global Franchises and the Region, instructional designers, and external vendors to design and develop engaging and impactful learning content for product training and selling skills development. Ensure that the curriculum is tailored to meet the specific requirements of different sales roles in the region. Define the standards of Selling competencies required by different sales roles (e.g. selling model, negotiation skills, KAM). Establishes and prioritizes the required desired state and the future technical competencies needed.
Program Delivery and Execution: Implement and manage the delivery of sales training programs, utilizing a blend of learning methodologies and technologies, including instructor-led training, e-learning modules, virtual classrooms, and interactive workshops. Monitor program effectiveness and continuously seek opportunities for improvement and innovation. Leverage external providers where needed.
Stakeholder Collaboration: Collaborate closely with sales leaders, regional sales managers, and other key stakeholders to understand their training needs and challenges. Regularly engage with these stakeholders to gather feedback, align training initiatives with their objectives, and ensure buy-in and support for the Sales Programs.
Performance Measurement and Evaluation: Develop metrics and evaluation frameworks to assess the impact and effectiveness of the Sales training programs. Monitor and analyze training metrics, such as knowledge retention, sales performance improvement, and learner satisfaction, and provide regular reports and recommendations to management.
Vendor Management: Identify and manage relationships with external training vendors and consultants, ensuring the delivery of high-quality training resources and services. Conduct regular evaluations of vendor performance and negotiate contracts to optimize value for the organization.
Continuous Learning Culture: Foster a culture of continuous learning and professional development within the sales organization. Promote self-paced learning opportunities, knowledge sharing platforms, and communities of practice to encourage ongoing skill enhancement and collaboration among sales professionals.

Skills & Qualifications
Bachelor's degree in business, Education or related field, specialization in commercial excellence is a plus.
Ten or more years proven progressive commercial operations experience in a broad range of relevant therapeutic areas in the life sciences industry, including management and leadership roles with at least 5 years of experience in learning and development, with a focus on sales training and sales enablement.
Solid comprehension of learning and development principles and methods for Sales teams, as well as social persuasion techniques
Proven track record in designing and implementing successful sales training programs for a global organization.
Demonstrated ability to operate cross-functionally and build relationships with internal and external customers
Experience in training and development and train-the-trainer experience is essential, with clear focus on leveraging third parties to ensure delivery of the learning roadmap
Must be current in new training methods, techniques of competitors, and pending introduction of new company and competitor products to ensure current and effective training programs for sales personnel
Strong business acumen and the ability to align learning initiatives with sales goals and organizational objectives.
Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Data-driven mindset, with the ability to measure and evaluate training effectiveness using relevant metrics and analytics.
Familiarity with e-learning platforms, learning management systems, and other training technologies.
Strong communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
Passion for learning and development, staying updated on industry trends and best practices.

What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will receive a competitive compensation package with bonus structure and extended benefit package.
You will be able to work in a hybrid work culture.
You will participate in feedback loops, during which a personalized career path will be established.
You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps
If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager.
The final step is a panel conversation with the extended team.

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
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