(Urgente) Customer Care Specialist
hace 1 mes
.Join our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Based in Barcelona, our office employs around twenty people, including 7 in the Customer Care team.We are currently looking for a Customer Care Specialist to reinforce our team and help clients in French, English, and Spanish.About the job :Are you passionate about the world of technological tools for marketing? As part of our team, you will provide direct support to our clients via email and phone, helping them make the most of our solutions.You'll join a team of multilingual Customer Satisfaction specialists, and your mission will be to contribute to the success of our clients by offering hands-on assistance.Your responsibilities will include :1. Handling incoming emails, calls, and managing related tickets.2. Analysing reported issues and conducting preliminary investigations.3. Assessing the complexity of the issue and escalating it to the relevant teams if necessary.4. Following up on tickets until the case is fully resolved.5. Delivering occasional training sessions.A strong interest and solid knowledge in areas such as CRM, Customer Database Management, Marketing Automation, or Email Marketing are a big plus for this role.About you :- You are fluent in French, English, and Spanish.- You are curious and passionate about technologies that support marketing. Ideally, you have a background in computer science.- Terms like CRM, HTML, CSS, SQL, and XML are familiar to you.- You thrive in team environments and possess strong communication skills, whether with internal technical specialists or end-users.- Your listening skills and empathy are some of your key strengths.- You can remain calm when dealing with technical issues, even when the resolution process is complex.- You demonstrate patience, have strong analytical skills, and work in a meticulous and methodical manner, always seeking the best solution.- Passionate about your work, you maintain a positive attitude and are not afraid to take initiative when necessary.- With a focus on customer satisfaction, you are committed to ensuring service quality and show a strong sense of responsibility.- Previous experience in a Helpdesk or Hotline role in a technological or marketing B2B environment is a plus.What We Offer :- Initial training to familiarize yourself with our platforms.- An international work environment.- A cutting-edge platform that is constantly evolving.- Full-time permanent contract (CDI).- Health insurance.- Meal vouchers worth €6.50 per day (fully covered by the employer).- 25 working days of vacation per year.- Flexibility to work remotely or on-site.- A performance-based bonus, with both individual and collective targets
-
Automotive Customer Care Specialist
hace 2 semanas
Barcelona, Barcelona, España Robert Bosch Group A tiempo completoAre you passionate about automotive technology and customer care? Join us as an Automotive Customer Care Specialist at Robert Bosch Group and take advantage of exciting career opportunities in a rapidly evolving industry.About the PositionThis role is ideal for those who enjoy working in a dynamic environment and have a strong affinity for cars and related...
-
Customer Care Specialist
hace 1 mes
Barcelona, España Photocentric A tiempo completo.Join our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group. About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms. Based in Barcelona, our office employs...
-
B2C Customer Care Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...
-
B2C Customer Care Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
-
B2C Customer Care Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
-
Road Logistics Customer Care
hace 2 meses
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601 Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel selecciona...
-
Customer Care Specialist Vip
hace 2 días
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Care Specialist VIP Publicada: 21.12.2024.Actual hasta: 12.01.2025 Un poco sobre la empresa TheFork En TheFork te ofrecemos más de 60,000 restaurantes para reservar en cualquier momento y con las mejores promociones.¡Con más de 20 millones de opiniones fiables que te ayudarán a encontrar el restaurante perfecto!Customer Care...
-
B2C Customer Care Specialist
hace 1 mes
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
-
B2C Customer Care Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
-
Road Logistics Customer Care
hace 2 meses
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain | Frachttransport und Kundenservice | Vollzeit | ES2112601 ¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel...
-
Customer Care Specialist Vip
hace 2 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Care Specialist VIPPublicada: 21.12.2024.Actual hasta: 12.01.2025 Un poco sobre la empresa TheForkEn TheFork te ofrecemos más de 60,000 restaurantes para reservar en cualquier momento y con las mejores promociones.¡Con más de 20 millones de opiniones fiables que te ayudarán a encontrar el restaurante perfecto!Customer Care...
-
Customer Care Specialist
hace 1 mes
Barcelona, España Photocentric A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Based in Barcelona, our office employs around...
-
Road Logistics Customer Care
hace 2 meses
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel selecciona un /...
-
B2C Customer Care Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
-
B2C Customer Care Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting...
-
Customer Care Specialist VIP
hace 3 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Care Specialist VIPPublicada: 21.12.2024. Actual hasta: 12.01.2025Un poco sobre la empresa TheForkEn TheFork te ofrecemos más de 60,000 restaurantes para reservar en cualquier momento y con las mejores promociones. ¡Con más de 20 millones de opiniones fiables que te ayudarán a encontrar el restaurante perfecto!Customer Care...
-
Customer Care Specialist VIP
hace 3 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Care Specialist VIP Publicada: 21.12.2024. Actual hasta: 12.01.2025 Un poco sobre la empresa TheFork En TheFork te ofrecemos más de 60,000 restaurantes para reservar en cualquier momento y con las mejores promociones. ¡Con más de 20 millones de opiniones fiables que te ayudarán a encontrar el restaurante perfecto! Customer...
-
B2C Customer Care Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
-
Customer Care Specialist
hace 1 mes
Barcelona, España buscojobs España A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group. About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms. Based in Barcelona, our office employs...
-
Customer Care Specialist
hace 1 mes
Barcelona, España Photocentric A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Based in Barcelona, our office employs around...
