Crm Senior Specialist
hace 1 mes
.Job Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to support business priorities and customer centric approach. The position also requires the ability to effectively interact with a variety of stakeholders, both at local and international level. Main responsibilities: Responsible for data management and for processing data change requests with customer data. Ensure data collection and accuracy across CRM ecosystem. Understand CRM compliance with Data Protection and Privacy Laws (GDPR) and act in accordance with these when conducting CRM activities. Participate in data revision and data cleanse initiatives. Collaborate in data analysis and data system extractions. Perform data processing to ensure its quality and consistency across different associated systems. Build strong relationships with internal stakeholders to maintain understanding of business priorities and customer requirements, including customer updates focused on evolving target audiences. Provide support to the business as required to ensure all CRM initiatives are implemented effectively/efficiently to achieve objectives. Understand segmentation models to effectively deliver personalized experiences at scale. Proactively match business needs with existing technology capability, by showcasing local/regional best practices with key stakeholders, encouraging adoption of core systems and harmonized process and highlighting value in a business context. Actively participate and support CRM team with the delivery of CRM system requests and analytics through recommendations, guidance, engagement with internal customers and taking responsibility for delivery of outputs, as required. Work collaboratively with internal business stakeholders to drive the use of CRM across departments supporting the business strategy. Focus on building a strong mindset to optimise the use of CRM and a good understanding of the system to effectively deliver on CRM business requirements. Active role in key strategic CRM projects, both local and regional. Support the implementation, running and improvement of other CRM features and modules. Play a lead role by reviewing business requirements, proposing solutions and raising change requests to the development teams and performing technical UAT. Represent local CRM team in regular regional/global meetings and interact effectively with regional/global teams. Background & Experience Bachelors or master degree (Engineering, Marketing, Business, etc.) from accredited institution. Ideally 3 years experience in the pharmaceutical industry. Experience in CRM administration in Salesforce based solutions (preferably Veeva)
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CRM Senior Technical Specialist
hace 4 semanas
Madrid, Madrid, España Msd A tiempo completoJob OverviewMsd is a leading company that empowers businesses to thrive in the digital age. We are seeking a highly skilled CRM Senior Technical Specialist to join our team.Salary and BenefitsWe offer an attractive salary of $120,000 per year, along with a comprehensive benefits package that includes health insurance, retirement plan, and paid time off.Job...
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Crm Senior Specialist
hace 4 semanas
Madrid, España Msd A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve the CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 semana
Madrid, España Ares Consultores A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve the CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 semana
Madrid, España Ares Consultores A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve the CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Senior Project Manager CRM
hace 3 semanas
Madrid, España Efficy CRM A tiempo completoAre you a seasoned project manager and both analytical as well as a team leader? Then you are the Senior Project Manager (M/F/X) we are looking for! Within the company's project department and under the responsibility of a head of project, you will be in charge of negotiating the global vision and profitability study of the project with the customer,...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist Transformation Expert
hace 5 días
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob OverviewThe CRM Senior Specialist is a key role in supporting our Omnichannel Strategy – CRM area to coordinate business-as-usual activities and consolidate the CRM landscape.Main ResponsibilitiesManage data effectively, processing change requests with customer data to ensure accuracy across the CRM ecosystem.Ensure data collection and quality by...
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CRM Senior Specialist
hace 4 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob DescriptionThe CRM Senior Specialist is a critical role aimed at supporting the company's Omnichannel Strategy – CRM area. The successful candidate will be responsible for coordinating business-as-usual activities and consolidating and evolving the CRM landscape.Main Responsibilities:Data Management: Responsible for managing customer data and...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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CRM Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - MSD Sharp & Dohme A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist | U329
hace 1 semana
Madrid, España Msd A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Qgi794 - Crm Senior Specialist
hace 1 semana
Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Qgi794 - Crm Senior Specialist
hace 1 semana
Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo.Job Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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CRM Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - MSD Sharp & Dohme A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...