Crm Senior Specialist
hace 1 mes
Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to support business priorities and customer centric approach.The position also requires the ability to effectively interact with a variety of stakeholders, both at local and international level.Main responsibilities:Responsible for data management and for processing data change requests with customer data;Ensure data collection and accuracy across CRM ecosystem;Understand CRM compliance with Data Protection and Privacy Laws (GDPR) and act in accordance with these when conducting CRM activities;Participate in data revision and data cleanse initiatives, collaborating in data analysis and data system extractions, and performing data processing to ensure its quality and consistency across different associated systems;Build strong relationships with internal stakeholders to maintain understanding of business priorities and customer requirements, including customer updates focused on evolving target audiences;Provide support to the business as required to ensure all CRM initiatives are implemented effectively/efficiently to achieve objectives;Understand segmentation models to effectively deliver personalized experiences at scale;Proactively match business needs with existing technology capability, by showcasing local/regional best practices with key stakeholders, encouraging adoption of core systems and harmonized processes, and highlighting value in a business context;Actively participate and support CRM team with the delivery of CRM system requests and analytics through recommendations, guidance, engagement with internal customers, and taking responsibility for delivery of outputs, as required;Work collaboratively with internal business stakeholders to drive the use of CRM across departments supporting the business strategy;Focus on building a strong mindset to optimize the use of CRM and a good understanding of the system to effectively deliver on CRM business requirements;Take an active role in key strategic CRM projects, both local and regional;Support the implementation, running, and improvement of other CRM features and modules;Play a lead role by reviewing business requirements, proposing solutions, raising change requests to the development teams, and performing technical UAT;Represent local CRM team in regular regional/global meetings and interact effectively with regional/global teams.Background & ExperienceBachelor's or Master's degree (Engineering, Marketing, Business, etc.) from an accredited institution;Ideally 3 years experience in the pharmaceutical industry;Experience in CRM administration in Salesforce-based solutions (preferably Veeva);Proficiency with Microsoft Office tools, with special attention to Excel;Solid understanding of the pharmaceutical/life sciences industry, core business questions, and related data sources.Skills & Abilities Required:Fluent in English and Spanish;Ability to multitask within given timelines;Interpersonal Communication;Customer focus;Strong team player;Change Management. Positively embraces change and operates effectively in a continually changing environment;Proactive, continuous improvement mindset;Strong planning, prioritization, and output-oriented;Ability to work effectively with customer-facing teams to support training and query resolution;Good understanding of CRM compliance, data protection, and privacy laws (GDPR).We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.Employee Status: RegularRelocation:VISA Sponsorship:Travel Requirements:Flexible Work Arrangements: HybridShift:Valid Driving License:Hazardous Material(s):Job Posting End Date: 12/11/2024*A job posting is effective until 11:59:59 PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Requisition ID: R311516
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CRM Senior Technical Specialist
hace 4 semanas
Madrid, Madrid, España Msd A tiempo completoJob OverviewMsd is a leading company that empowers businesses to thrive in the digital age. We are seeking a highly skilled CRM Senior Technical Specialist to join our team.Salary and BenefitsWe offer an attractive salary of $120,000 per year, along with a comprehensive benefits package that includes health insurance, retirement plan, and paid time off.Job...
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Crm Senior Specialist
hace 4 semanas
Madrid, España Msd A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve the CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo.Job Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 semana
Madrid, España Ares Consultores A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve the CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 semana
Madrid, España Ares Consultores A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve the CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Senior Project Manager CRM
hace 3 semanas
Madrid, España Efficy CRM A tiempo completoAre you a seasoned project manager and both analytical as well as a team leader? Then you are the Senior Project Manager (M/F/X) we are looking for! Within the company's project department and under the responsibility of a head of project, you will be in charge of negotiating the global vision and profitability study of the project with the customer,...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist Transformation Expert
hace 5 días
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob OverviewThe CRM Senior Specialist is a key role in supporting our Omnichannel Strategy – CRM area to coordinate business-as-usual activities and consolidate the CRM landscape.Main ResponsibilitiesManage data effectively, processing change requests with customer data to ensure accuracy across the CRM ecosystem.Ensure data collection and quality by...
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CRM Senior Specialist
hace 4 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob DescriptionThe CRM Senior Specialist is a critical role aimed at supporting the company's Omnichannel Strategy – CRM area. The successful candidate will be responsible for coordinating business-as-usual activities and consolidating and evolving the CRM landscape.Main Responsibilities:Data Management: Responsible for managing customer data and...
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Crm Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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CRM Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - MSD Sharp & Dohme A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist | U329
hace 1 semana
Madrid, España Msd A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Qgi794 - Crm Senior Specialist
hace 1 semana
Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Qgi794 - Crm Senior Specialist
hace 1 semana
Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo.Job Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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CRM Senior Specialist
hace 1 mes
Madrid, España Merck Gruppe - MSD Sharp & Dohme A tiempo completoJob Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
