Technical Specialist

hace 6 días

Madrid, España Msx International Inc. A tiempo completo

.All offer letters will be sent by an MSX e-mail address that ends with @msxi.Com / @msxi-euro.Com / @successfactors.Com. Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid. Technical Specialist Fecha: 7 jun. 2024Automotive Technical SupportContract : Permanent40 hours per week Monday to FridayMadrid, SpainAt MSX IBERIA we are looking for a Senior Technical Support (automotive industry) to join our great team in Madrid.The main objective of our future collaborator is to ensure that customers receive prompt and effective assistance while contributing to the overall improvement of products and services.Do you think you can fit in? Then read onThe functions you will perform in your day-to-day life are as follows:Provide advanced technical assistance to dealerships, and service centers.Communicate effectively with customers to understand their concerns and provide solutions.Diagnose and troubleshoot technical problems in vehicles, automotive systems, and components.Analyze technical data and utilize diagnostic tools to identify and resolve issues promptly.Stay up-to-date with the latest developments in automotive technology.Maintain detailed records of customer interactions, technical issues, and solutions provided.Contribute to the development and updating of technical documentation, manuals, and troubleshooting guides.#LI-MU1Spain-MadridWe're looking for you if:You have a medium-high English level (B2-C1).You have a high level of proficiency in Portuguese (professional competence).Native Spanish language.You have a minimum of 4 years of experience as a Technical Support (automotive industry) Or similar experiences ( Automotive technical trainer / Master technician / Flying doctor)Mechanical engineering degree highly valuedYou consider yourself a person with excellent communication skills, analytical and organizational skills.What do we offer you?You will be part of a great team of professionals in an internationally consolidated company.You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants and dealers.Flexible remuneration plan (medical insurance, transportation card, food card, training...)23 working days according to collective agreement + 3 extra days.Internal training plan.MSX Bazaar: Collective purchasing portal with great discounts for employees.Additional incentives for employee referral programs, internal trainers, new business opportunities.Do you think you are the ideal person for this position? We want to meet you Sign up for the offer quickly and we'll review your application

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