Helpdesk Manager
hace 6 días
Sobre nosotros: En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. Únete a nuestra misión de ayudar a las empresas a impulsar el éxito El rol: Estamos buscando un Helpdesk Manager para unirse a nuestro equipo de Customer Success Si eres una persona analítica, con orientación a clientes y a resultados, entonces te encantará el reto de ORBIDI ¿Cuál será tu misión? Gestionar nuestro equipo de Helpdesk, garantizando la resolución de incidencias y peticiones en tiempo y satisfacción del cliente. Identificar e implementar procesos que mejoren la gestión y organización de tickets. Analizar los datos de los clientes para mejorar la experiencia del cliente. Coordinar y colaborar con diferentes departamentos de ORBIDI (Operaciones, tecnología, etc.) para mejorar la satisfacción del cliente y nuestra propuesta de valor. Lo que te hará triunfar: Experiencia previa en roles similares. Experiencia en herramientas de Helpdesk: Intercom, Freshdesk, Zendesk, o similares. Eres una persona con atención al detalle, persuasiva, motivada y eres un problem solver con don de gentes. Un fuerte defensor del cliente con la capacidad y la voluntad de interactuar directamente con los clientes. Capacidad para comunicarte bien con personas, equipos, socios y eventos a nivel de la industria. Habilidades para ser un tomador de decisiones, con voluntad de experimentar e interactuar con los diferentes equipos en la empresa. Colaborador eficaz y productivo para impulsar iniciativas multifuncionales. Empatía, humildad y capacidad de escucha. #J-18808-Ljbffr
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Helpdesk Manager
hace 1 semana
Santa Cruz de Tenerife, España ORBIDI A tiempo completoSobre nosotros: En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a...
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Helpdesk Manager
hace 5 días
Tenerife, España Orbidi A tiempo completoSobre nosotros: En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a...
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Communcation Navigation Surveillance Engineer F/M
hace 3 semanas
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completo.Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
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User Support Engineer F/M
hace 2 meses
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completo.Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
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User Support Engineer F/M
hace 4 semanas
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
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Communcation Navigation Surveillance Engineer F/M
hace 4 semanas
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
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User Support Engineer F/M
hace 2 meses
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services.Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
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Communcation Navigation Surveillance Engineer F/M
hace 3 semanas
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan European service provider , certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services.Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
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Communcation Navigation Surveillance Engineer F/M
hace 4 semanas
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
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User Support Engineer F/m
hace 2 meses
28850 Torrejón de Ardoz, Madrid provincia, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...
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28850 Torrejón de Ardoz, Madrid provincia, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...
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User Support Engineer F/M
hace 2 meses
Torrejón de Ardoz, España European Satellite Services Provider A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is the EGNOS service (the European Geostationary...
