Social Media Community Manager

hace 3 semanas

Barcelona, España Social Element A tiempo completo

.Where: RemoteType: FreelanceJoin Us at Social Element Founded 22 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact.To #makesocialbetter, we are looking to build our current talent pool for Spanish Social Media Community Managers to support future work with a leading automotive client and a well-recognized financial powerhouse.Community Managers Our mission is to cultivate strong, genuine connections with a brand's audience, creating a true sense of community and sparking engagement through meaningful interactions. By actively monitoring social media channels, we ensure that every comment and piece of content shared reflects positively and authentically on the brand.We thrive in the fast-paced environment these projects bring, expertly navigating through high volumes of content while seamlessly integrating into the community. But for us, it's about more than just engagement. We're dedicated to building a secure, positive, and inclusive community where everyone can experience and share that brand love.What You'll Do In this exciting opportunity, you will dive into the worlds of two dynamic brands; a leading automotive client and a trusted household financial brand. You'll be an essential part of our team, connecting with the brand's audiences for the Spanish markets.You'll be a master of context as you skillfully address customer inquiries and comments, ensuring each interaction is timely, professional, and resonates with the brand's tone of voice. You'll engage across multiple platforms like TikTok, Instagram, Facebook, and YouTube, keeping the conversations vibrant and engaging.You will be at the frontline of managing and growing an enthusiastic online community. You'll also be a moderator, ensuring a welcoming and judgment-free zone, where consumers feel safe and respected, ensuring the social feeds remain open and inclusive spaces.Working Hours We are looking for you to have mixed flexibility across weekdays, evenings, and weekends to cover all possible project hours as we are completely driven by our clients' needs.We are currently building our talent pool for future work so we will ask you for your availability as part of the application process.Child Protection At Social Element, we place the protection of children at the heart of everything we do. We believe everyone has a responsibility to promote the welfare and safety of all children, regardless of their age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work

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