Chief Concierge

hace 3 semanas

Madrid, España Rosewood Hotel Group A tiempo completo

General InformationCountry/Region: SpainProvince/City: MadridLocation: Rosewood Villa MagnaDepartment: Rooms - Front OfficeJob Type: Full-time PermanentJob DescriptionWe are currently looking for a Chief Concierge to join our team of associates at Rosewood Villa Magna. Our Chief Concierge is entrusted with ensuring our guests' stay is unique and memorable, as well as managing the Concierge team.Key Expectations: Efficiently managing the operations of the Concierge, Luggage Porters, Door Persons and Drivers.Liaising with the other departments in Front of House concerning all arrivals and departures of VIPs, Return, and Extended Stay guests.Ensuring that all guests are assisted efficiently, courteously, and professionally in all Concierge related functions.Managing the performance of the Concierge team, ensuring the team delivers the highest quality and Rosewood brand service standards to consistently meet and exceed all guest and VIP expectations.Building a nurturing relationship with our guests, partners, and colleagues to create lasting memories for our guests.Continuously striving for new thoughts and ideas to improve and strengthen the Concierge team, updating standard operating procedures and implementing them.Maintaining up-to-date knowledge of local attractions, events, and amenities to provide valuable recommendations to guests.Handling guest feedback and complaints promptly and professionally, resolving any issues to ensure guest satisfaction.Providing our guests with in-depth knowledge about the property and London.Profile: Previous experience in a similar role, preferably in a luxury hotel or high-end establishment.Proven leadership skills with the ability to motivate and inspire a team.Exceptional communication and interpersonal skills, with the ability to build relationships with guests and colleagues.Outstanding problem-solving abilities, with a proactive and solution-oriented approach.A passion for guest service and taking ownership of the guest experience.A thorough understanding of the hotel, the surrounding area, and the London transportation system.All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it's our Calling.About UsRosewood Villa Magna, the hotel with a sense of Spanish Villa, features 154 thoughtfully appointed guestrooms and suites, distinctive dining experiences, a Sense Spa, and is surrounded by unique greenery spaces, as well as secluded terraces and gardens providing a rich residential feeling. Long esteemed for hosting discerning travellers, this distinctive hotel has been thoughtfully refurbished to an elevated level of luxury, contemporary style, and modern amenities.#J-18808-Ljbffr

  • Chief Concierge

    hace 4 semanas

    Madrid, España Rosewood Hotel Group A tiempo completo

    .General InformationCountry/Region: SpainProvince/City: MadridLocation: Rosewood Villa MagnaDepartment: Rooms - Front OfficeJob Type: Full-time PermanentJob DescriptionWe are currently looking for a Chief Concierge to join our team of associates at Rosewood Villa Magna. Our Chief Concierge is entrusted with ensuring our guests' stay is unique and memorable,...

  • Chief Concierge

    hace 4 semanas

    Madrid, España Rosewood Hotel Group A tiempo completo

    General Information Country/Region: Spain Province/City: Madrid Location: Rosewood Villa Magna Department: Rooms - Front Office Job Type: Full-time Permanent Job Description We are currently looking for a Chief Concierge to join our team of associates at Rosewood Villa Magna.Our Chief Concierge is entrusted with ensuring our guests' stay is unique and...

  • Chief Concierge

    hace 4 semanas

    Madrid, España Rosewood Hotel Group A tiempo completo

    General InformationCountry/Region: SpainProvince/City: MadridLocation: Rosewood Villa MagnaDepartment: Rooms - Front OfficeJob Type: Full-time PermanentJob DescriptionWe are currently looking for a Chief Concierge to join our team of associates at Rosewood Villa Magna. Our Chief Concierge is entrusted with ensuring our guests' stay is unique and memorable,...

  • Chief Concierge

    hace 1 día

    Madrid, España Rosewood Hotel Group A tiempo completo

    General InformationCountry/Region: SpainProvince/City: MadridLocation: Rosewood Villa MagnaDepartment: Rooms - Front OfficeJob Type: Full-time PermanentJob DescriptionWe are currently looking for a Chief Concierge to join our team of associates at Rosewood Villa Magna. Our Chief Concierge is entrusted with ensuring our guests' stay is unique and memorable,...

  • Chief Concierge

    hace 1 mes

    Madrid, España Rosewood Villa Magna A tiempo completo

    Job DescriptionWe are currently looking for a Chief Concierge to join our team of associates at Rosewood Villa Magna. Our Chief Concierge is entrusted with ensuring our guests' stay is unique and memorable, as well as managing the Concierge team.Key Expectations Efficiently managing the operations of the Concierge, Luggage Porters, Door Persons and...

  • Xf-060 Chief Concierge U-633

    hace 4 semanas

    Madrid, España Rosewood Hotels And Resorts A tiempo completo

    Chief ConciergeGeneral InformationCountry/Region: SpainProvince/City: MadridLocation: Rosewood Villa MagnaDepartment: Rooms - Front OfficeJob Type: Full-time PermanentJob DescriptionWe are currently looking for a Chief Concierge to join our team of associates at Rosewood Villa Magna. Our Chief Concierge is entrusted with ensuring our guests' stay is unique...

  • T-530 | Chief Concierge Dz-121

    hace 4 semanas

    Madrid, España Rosewood Hotel Group A tiempo completo

    Detalles del empleoTipo de empleo: Contrato indefinidoJornada completaUbicación: Madrid, Madrid provinciaDescripción completa del empleoGeneral Information Country/Region: SpainProvince/City: MadridLocation: Rosewood Villa MagnaDepartment: Rooms - Front OfficeJob Type: Full-time PermanentJob Description We are currently looking for a Chief Concierge to...

  • Chief Concierge

    hace 2 días

    Madrid, Madrid, España Rosewood Hotel Group A tiempo completo

    Job SummaryWe are seeking a seasoned Chief Concierge to lead our Concierge team at Rosewood Villa Magna, a luxury hotel in the heart of Madrid. As a key member of our Front Office team, you will be responsible for ensuring our guests' stay is unique and memorable, while managing the day-to-day operations of the Concierge team.Key ResponsibilitiesConcierge...

  • Chief Concierge

    hace 2 días

    Madrid, Madrid, España Rosewood Hotel Group A tiempo completo

    Job SummaryWe are seeking a seasoned Chief Concierge to lead our Concierge team at Rosewood Villa Magna, a luxury hotel in the heart of Madrid. As a key member of our Front Office team, you will be responsible for ensuring our guests' stay is unique and memorable, while managing the day-to-day operations of the Concierge team.Key ResponsibilitiesConcierge...

  • Chief Concierge

    hace 6 días

    Madrid, Madrid, España Rosewood Hotel Group A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced Chief Concierge to join our team at Rosewood Villa Magna. As a key member of our Front Office department, you will be responsible for ensuring our guests' stay is unique and memorable, while managing the Concierge team.Key Responsibilities:Efficiently manage the operations of the Concierge, Luggage...

  • Chief Concierge

    hace 5 días

    Madrid, Madrid, España Rosewood Hotel Group A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced Chief Concierge to join our team at Rosewood Villa Magna. As a key member of our Front Office department, you will be responsible for ensuring our guests' stay is unique and memorable, while managing the Concierge team.Key Responsibilities:Efficiently manage the operations of the Concierge, Luggage...

  • Chief Concierge

    hace 6 días

    Madrid, Madrid, España Accor Hotels A tiempo completo

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    hace 7 días

    Madrid, Madrid, España Accor Hotels A tiempo completo

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    hace 3 semanas

    Madrid, España Accor Hotels A tiempo completo

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    hace 3 semanas

    Madrid, España Accor Hotels A tiempo completo

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