Empleos actuales relacionados con Customer Experience Manager - Madrid - Cisco Systems, Inc.
-
Customer Experience Manager
hace 4 días
Madrid, España Page Personnel España A tiempo completoRectruit from scratch and train Customer Experience Teams in both Spain and Italy. - Guide and lead the Customer Experience Team Leaders to provide a service within their teams with a customer service centricity. - Define development plans and improvements along with HR. - Collect, analyze and understand data gathered from customer interactions and indentify...
-
Customer Experience Manager
hace 1 mes
Madrid, España Sagan A tiempo completoJob Title: Customer Experience Manager Location: Remote (EST Time zone) Salary Range: up to 1250 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Customer Experience Manager
hace 4 semanas
Madrid, Madrid, España Fever España A tiempo completoAbout the PositionWe're looking for a seasoned professional to fill the position of Customer Experience Manager at Fever España. As a critical member of our marketing team, you will be responsible for developing and implementing a comprehensive CRM strategy to drive business growth and customer engagement.With your expertise in Digital Marketing, CRM, and...
-
*Customer Experience Manager
hace 1 semana
Madrid, España Sagan A tiempo completoJob Title: Customer Experience Manager Location: Remote (EST Time zone) Salary Range: up to 1250 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Customer Experience Manager
hace 1 mes
Madrid, España Sagan A tiempo completoJob Title: Customer Experience ManagerLocation: Remote (EST Time zone)Salary Range: up to 1250 USDWork Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...
-
Customer Experience Manager
hace 1 semana
Madrid, España Ares Consultores A tiempo completoJob Title: Customer Experience Manager Location: Remote (EST Time zone) Salary Range: up to 1250 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Customer Experience Manager
hace 2 semanas
Madrid, España Ares Consultores A tiempo completo.Prosolbia Recruitment & Executive Search S.L es una firma de búsqueda directa y selección de talento cualificado y directivo que trabaja en exclusiva para sus clientes, asegurando un encaje óptimo en cada búsqueda.En esta ocasión, nuestro cliente, entidad financiera de primer nivel, precisa incorporar a un CUSTOMER EXPERIENCE MANAGER en BARCELONA o...
-
Customer Experience Program Manager
hace 1 mes
Madrid, España Qliktech A tiempo completo.DescriptionWhat makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...
-
Customer Experience Program Manager
hace 1 mes
Madrid, España Qlik A tiempo completo.What makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
-
Customer Experience Manager
hace 1 semana
Madrid, España Ares Consultores A tiempo completoJob Title: Customer Experience ManagerLocation: Remote (EST Time zone)Salary Range: up to 1250 USDWork Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.We...
-
Customer Experience Program Manager
hace 2 semanas
Madrid, España Ares Consultores A tiempo completo.DescriptionWhat makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in...
-
Customer Experience Program Manager
hace 2 semanas
Madrid, España Ares Consultores A tiempo completo.Description What makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in...
-
Digital Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Qliktech A tiempo completoCompany OverviewAt Qliktech, we transform complex data landscapes into actionable insights, driving strategic business outcomes. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. Job...
-
Customer Experience Manager
hace 4 días
Madrid, Madrid, España Astek A tiempo completoAbout AstekAstek is a global engineering and technology consulting company, present in five continents and 22 countries. Since its founding in France in 1988, the organization has been committed to supporting its clients through the intelligent deployment of their products and services, as well as the implementation of their digital transformation.Job...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Biogen A tiempo completoJob OverviewThe Customer Experience Manager - Digital Transformation will be a key member of our Customer Excellence & Operations department, responsible for driving innovation and excellence in omnichannel customer engagement and data analytics.
-
Customer Experience Manager
hace 1 día
Madrid, España Planet A tiempo completolocations - Madrid Office - Spain - time type - Full time - posted on - Posted Today - job requisition id - JR09173 - About Us: - Planet is a leading technology company transforming payments by putting customer experience first. - We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services...
-
Customer Experience Manager
hace 3 meses
Madrid, España Cisco Systems A tiempo completo**Travel required - up to 20%** **What You'll Do** As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership....
-
Customer Experience Manager
hace 4 semanas
Madrid, Madrid, España Sagan A tiempo completoJob Title: Customer Experience ManagerLocation: Remote (CST Time Zone)Salary Range: up to $2500 USD per month.Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (CST)Company Overview:Sagan is an exclusive membership community that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions like Latin America, the...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Barceló Group A tiempo completoAt Barceló Hotel Group, we are seeking an experienced Customer Experience Manager to join our team. In this role, you will be responsible for ensuring that all guests receive exceptional service and attention during their stay with us.Job Overview:We are a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the...
-
Customer Experience Champion
hace 4 semanas
Madrid, Madrid, España Sinch A tiempo completoSinch, a pioneering Customer Communication Cloud company, empowers businesses to deliver seamless experiences across messaging, voice, and email. As a leader in unified customer communication, we serve over 150,000 businesses worldwide, including top tech companies.The Role: As a seasoned Customer Success Manager, you will oversee the entire customer...
Customer Experience Manager
hace 2 meses
.As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer.Drive adoption of software and services, leading to successful renewals and growth by mitigating renewal risks and increasing customer retention rates.Develop and maintain strong executive and technical relationships with customers, understanding their business challenges and objectives.Advocate for customers within Cisco, ensuring their needs are met, and they receive a high-quality customer experience.Own financials, including services revenue and margin, and make strategic financial decisions.Build and implement Technical Adoption Plans and E2E Customer plans in partnership with CSS, aligning with customer goals to improve technology investments and promote full use of our technologies.Who You'll Work WithIn this role, you'll partner with Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success, Renewals, and our Partners to drive value realization. You will collaborate with Sales, Renewals, the Solution Development Architect team, and Deal Acceleration teams to assist in driving ARR and services growth.Who You AreYou are a strategic problem solver with a strong background in customer success and technology adoption. You possess excellent communication and relationship-building skills, enabling you to develop and cultivate partnerships with our customers. You're adept at handling financials and making strategic investment decisions. With expertise in driving software and service adoption, mitigating renewal risks, and improving customer dedication. You have a deep understanding of Cisco, our technology, and the industry landscape, while acting as a Technology Advocate.Minimum RequirementsKnowledge of at least one technology architecture.3 years of delivery experience and a solid understanding of software lifecycle practices.Experience in developing and cultivating strong relationships with executive level customers.Experience leading diverse, cross-functional virtual teams in a collaborative, matrixed organization.Experience with recurring revenue concepts, margin, and attrition.Why Cisco?#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone
