French And Flemish Speaking Customer Advisor

hace 2 meses

Barcelona, España Cross Border Talents A tiempo completo

Do you possess proficiency in both French and Flemish and seek an exhilarating opportunity in the realm of e-commerce?
Join us as a French and Flemish-Speaking Customer Advisor in the lively city of Barcelona, Spain
This role extends a warm welcome to individuals without prior experience, offering an attractive relocation package, competitive salary, and comprehensive health and life insurance benefits.
Immerse yourself in the dynamic e-commerce environment while savoring the distinctive culture and lifestyle of Barcelona.
About Us: We are a prominent presence in the e-commerce industry, dedicated to delivering top-tier customer service experiences.
Our team in Barcelona is a blend of diversity and dynamism, fostering innovation and creativity to ensure our customers receive unmatched support.
As a French and Flemish-Speaking Customer Advisor, you'll play a crucial role in upholding our commitment to excellence.
Role Overview: In the capacity of an On-Site French and Flemish-Speaking Customer Advisor, you will be integral in assisting French and Flemish-speaking customers with their inquiries and requirements within the e-commerce domain.
This on-site position in Barcelona positions you at the epicenter of e-commerce activities, contributing significantly to the triumph of our customer support operations.
Key Responsibilities: Customer Assistance: Provide expert support to French and Flemish-speaking customers, addressing their e-commerce-related inquiries and concerns through various channels such as phone, email, and chat.
Language Proficiency: Capitalize on your fluency in both French and Flemish to communicate effectively with customers, ensuring clear and empathetic interactions.
Issue Resolution: Resolve customer issues promptly and professionally, showcasing adept problem-solving skills and a commitment to surpassing customer expectations.
Product Knowledge: Cultivate a robust understanding of our e-commerce products and services to furnish accurate information and amplify the overall customer experience.
Team Collaboration: Engage in collaborative efforts with colleagues and cross-functional teams to bolster the overall success of our customer support operations.
Qualifications: Language Skills: Proficiency in both French and Flemish (both written and spoken).
Experience: No prior experience is necessary we extend a warm welcome to language enthusiasts and individuals eager to explore the e-commerce industry.
Communication Skills: Strong communication and interpersonal skills, coupled with the ability to connect with customers and colleagues effectively.
Adaptability: Adeptness in adapting to the brisk pace of the e-commerce environment and managing diverse customer needs with professionalism.
Perks: On-Site Work in Barcelona: Immerse yourself in the vibrant culture and the dynamic e-commerce scene of Barcelona while operating from our modern office facilities.
Relocation Package: Avail yourself of a comprehensive relocation package, encompassing support with flight tickets to Barcelona and accommodation, ensuring a seamless transition to your new workplace.
Competitive Salary: Receive a competitive salary mirroring your skills and contributions to our team and the e-commerce industry.
Health and Life Insurance: Comprehensive coverage for your well-being, ensuring peace of mind for you and your loved ones.
Eager for a fulfilling career in the e-commerce industry in Barcelona?
We look forward to welcoming you to our team
Submit your application today, inclusive of your resume

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