Customer Success Manager
hace 4 semanas
Somos Merlin Digital Partner una consultora lder en la captacin de talento IT & digital con ms de 15 aos de experiencia. Hemos escalado grandes referentes del sector como Wallapop Glovo Banc Sabadell o Factorial entre otros.
Enfocados en humanizar y agilizar los procesos de seleccin nuestro objetivo es transformar empresas mediante la incorporacin del mejor talento.
Nos caracterizamos por sumergirnos a fondo en la realidad de cada uno de nuestros partners comprendiendo sus necesidades pero tambin su esencia. Actualmente estamos en un Customer Success Manager para unirse al equipo de Barcelona.
Nuestro cliente cuenta con un total de 110 empleados y se trata de una empresa espaola joven y en plena expansin. Con sede central en Barcelona ypresencia internacional. Ofrece servicios de marketing con su aplicacin basada en inteligencia artificial con el objetivo de maximizar los beneficios a sus clientes (pymes y autnomos) es por eso que estamos buscando un referente que ayude a construir el equipo. Cul ser tu misin Gestionar parte de nuestro equipo local de Customer Success cuya principal responsabilidad es la de asesorar y acompaar a nuestros clientes durante el desarrollo de nuestras soluciones de Marketing Digital Establecer procedimientos de Customer Success para adaptarlo a las nuevas tendencias de mercado. Desarrollar y gestionar la cartera de clientes. Establecer buenas relaciones con los clientes que contribuyan a objetivos claros de retencin. Analizar los datos de los clientes para mejorar la experiencia de cliente. Upsell y crossell de servicios y productos con los que trabajamos. Realizar el onboarding de nuevos clientes y ayudar a mejorarlo. Revisar las quejas y preocupaciones de los clientes y buscar mejorar la experiencia del cliente. Colaborar con el equipo de marketing para la creacin de material que pueda ser de inters para nuestros clientes. Coordinar y colaborar con diferentes departamentos de la empresa(Operaciones tecnologa etc.) para mejorar la satisfaccin del cliente y mejorar nuestra propuesta de valor. Qu necesitamos: Experiencia previa en roles similares Eres una persona con atencin al detalle persuasiva motivada y eres un problem solver con don de gentes. Un fuerte defensor del cliente con la capacidad y la voluntad de interactuar directamente con los clientes. Capacidad para comunicarte bien con personas equipos socios y eventos a nivel de la industria. Las habilidades para ser un tomador de decisiones con voluntad de experimentar e interactuar con los diferentes equipos en la empresa. Colaborador eficaz y productivo para impulsar iniciativas multifuncionales. Empata humildad y capacidad de escucha. Qu Ofrecemos: Paquete salarial atractivo en funcin de experiencia (FV) Contrato indefinido. Plan de carrera acorde al crecimiento de la compaa y de tu crecimiento profesional. Trabajo hbrido ( 3 dias oficina / 2 home office) Formar parte de un ambiente joven y dinmico con un ritmo de trabajo elevado donde podrs crecer y desarrollarte profesionalmente.
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Kantox Limited A tiempo completoWe are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...
-
Customer Success Manager
hace 2 semanas
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
-
Customer Success Manager
hace 2 semanas
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Kantox A tiempo completoWe are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Kantox A tiempo completoWe are looking for a Customer Success Manager who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
-
Customer Success Manager
hace 7 días
Barcelona, España Walters People A tiempo completoNos encontramos en búsqueda de un Customer Success Manager para una reconocida empresa enfocada al sector forwarding, trabajan sobretodo para transporte terrestre y marítimo. Dicha vacante se encuentra dentro del departamento de transporte Intra Europeo. **Misión**: Reportarás directamente a la directora de transporte para el sur de Europa, y al...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet,SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
-
Customer Success Manager
hace 4 semanas
Barcelona, España Lengow A tiempo completoLengow, an intelligent and automated e-commerce platform : Since 2009, Lengow has been the indispensable e-commerce platform for multi-channel expansion in the European market: marketplaces, price comparison websites, affiliate marketing, display ad retargeting, social media, etc. Mathieu, Head of Customer Success and the whole team are looking for a new...
-
Manager, Customer Success
hace 2 días
Barcelona, Barcelona, España Nutanix A tiempo completoJob SummaryNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe.About the teamNutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will focus on driving...
-
Customer Success Manager
hace 2 semanas
Barcelona, España Ikigai Talent Goup A tiempo completoSpain, Barcelona Start-up Up to 55k Up-Sell, Cross-Sell Customer Success Manager role for a SaaS Comapany based in UK and Barcelona Kon'nichiwa! We are currently managing a **Customer Success role** for a **B2B & SaaS Company** with HQ in **London** and offices in **Barcelona.** This is a Start-up that works with **Cloud Computing** software, & a...
-
Customer Success Manager
hace 2 semanas
Barcelona, España Applied Software Technology A tiempo completoSpain - Sales - 1440 **Job Description**: **About Graitec Group** - Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the...
-
Customer Success Manager
hace 2 meses
Barcelona, España Graitec A tiempo completoAbout Graitec Group: Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe. About the Team Hiring: In the Customer Success...
-
Customer Success Manager
hace 3 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
-
Customer Success Manager
hace 2 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
-
Customer Success Manager
hace 3 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
-
Customer Success Manager, French Speakers
hace 3 semanas
Barcelona, España Mantu Group Sa A tiempo completoMadrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager! You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...
-
Customer Success Manager, French Speakers
hace 2 días
Barcelona, Barcelona, España Mantu Group Sa A tiempo completoMadrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...
-
Customer Success Manager
hace 4 semanas
Barcelona, España Qlik A tiempo completoCustomer Success Manager Barcelona Barcelona, Catalonia, ES What makes us Qlik ? Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner Magic Quadrant...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Appinio Gmbh A tiempo completo(Senior) Customer Success Manager - DACH (m/f/d) Barcelona Barcelona, Catalunya, ES Your mission as a (Senior) Customer Success Manager As Appinio continues to revolutionize and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Mongodb A tiempo completoThe Role:We are searching for a driven and proactive Customer Success Manager (CSM) to assist customers in maximizing the value of their MongoDB subscription and services.Individuals in this position should have a keen interest in technology and a willingness to tackle new challenges head-on. They should be adaptable and enthusiastic about innovating with...
