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Global Process Owner For It Problem Management
hace 1 semana
.ID: 42685Accountable for the end to end IT Problem Management process definition, documentation, trainings, rollout and modeling of supporting tool(s).You will:Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and industry best practices. Ensure the ongoing functionality, performance, and integration of these tools.Develop and deliver training programs to educate IT staff on the processes and best practices.Ensure compliance and quality control measures for process adherence and data accuracy.Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree preferred.Minimum of 8 years of experience in IT service management, with a focus on ITSM processes.Proven track record of successfully leading and implementing ITSM process improvements in a global organization.Proficiency in use and development of ServiceNowFluent in English. Other languages are a plus.Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and ITSM best practices.Excellent leadership and stakeholder management skillsExceptional communication and interpersonal skills to collaborate effectively with stakeholders at all levels.Analytical and problem-solving skills to identify areas for improvement and drive process enhancements.Understanding of risk management and the ability to implement controls to mitigate potential risks.We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroadWe believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fosteredFlexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teachAbout Allianz TechnologyAllianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry's largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age
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Global Process Owner For It Problem Management
hace 4 semanas
Barcelona, España Allianz Popular Sl. A tiempo completoID: 42685 Accountable for the end to end IT Problem Management process definition, documentation, trainings, rollout and modeling of supporting tool(s). You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and industry best practices. Ensure the ongoing...
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Global Process Owner For It Problem Management
hace 1 semana
Barcelona, España Allianz Popular Sl. A tiempo completoID: 42685 Accountable for the end to end IT Problem Management process definition, documentation, trainings, rollout and modeling of supporting tool(s). You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and industry best practices. Ensure the ongoing...
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Global Process Owner For It Problem Management
hace 1 semana
Barcelona, España Allianz Popular Sl. A tiempo completoID: 42685 Accountable for the end to end IT Problem Management process definition, documentation, trainings, rollout and modeling of supporting tool(s). You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and industry best practices. Ensure the ongoing...
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Global Process Owner For It Problem Management
hace 2 semanas
Barcelona, Barcelona, España Allianz Popular Sl. A tiempo completoID: 42685 Accountable for the end to end IT Problem Management process definition, documentation, trainings, rollout and modeling of supporting tool(s).You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and industry best practices. Ensure the ongoing...
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Global Process Owner for IT Problem Management
hace 2 semanas
Barcelona, Barcelona, España Allianz Popular SL. A tiempo completoID: 42685 Accountable for the end to end IT Problem Management process definition, documentation, trainings, rollout and modeling of supporting tool(s). You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and industry best practices. Ensure the ongoing...
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Global Process Owner For It Change Management
hace 1 semana
Barcelona, España Allianz Popular Sl. A tiempo completo.Global Process Owner for IT Change Management ID: 42686Accountable for the end to end IT Change Management process definition, documentation, trainings, rollout and modeling of supporting tool(s).You will:Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and...
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Global Process Owner For It Change Management
hace 4 semanas
Barcelona, España Allianz Popular Sl. A tiempo completoGlobal Process Owner for IT Change Management ID: 42686 Accountable for the end to end IT Change Management process definition, documentation, trainings, rollout and modeling of supporting tool(s). You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and...
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Global Process Owner For It Change Management
hace 1 semana
Barcelona, España Allianz Popular Sl. A tiempo completoGlobal Process Owner for IT Change Management ID: 42686 Accountable for the end to end IT Change Management process definition, documentation, trainings, rollout and modeling of supporting tool(s). You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and...
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Global Process Owner For It Change Management
hace 1 semana
Barcelona, España Allianz Popular Sl. A tiempo completoGlobal Process Owner for IT Change Management ID: 42686 Accountable for the end to end IT Change Management process definition, documentation, trainings, rollout and modeling of supporting tool(s). You will: Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and...
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Barcelona, España Allianz Popular Sl. A tiempo completo.Global Process Owner for IT Change ManagementID: 42686Accountable for the end to end IT Change Management process definition, documentation, trainings, rollout and modeling of supporting tool(s).You will:Develop and continuously optimize global standards for the process and tools, to enhance efficiency and quality in alignment with business needs and...
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Subscription Management
hace 1 semana
Barcelona, España Aveva A tiempo completoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We're the first software business in the world to have our sustainability targets validated by the SBTi, and...
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Global Process Owner Operations
hace 1 semana
Barcelona, España Unilabs A tiempo completoAs a Global Process Owner Operations (GPO), you will collaborate closely with the Programme sponsors and all stakeholders at all levels to develop and execute operational strategies, drive process improvements, and promote standardization and efficiency in the organization.Responsibilities:Provides direct to support to programme sponsor to ensure key...
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Global Process Owner Operations
hace 6 días
Barcelona, España Unilabs A tiempo completoAs a Global Process Owner Operations (GPO), you will collaborate closely with the Programme sponsors and all stakeholders at all levels to develop and execute operational strategies, drive process improvements, and promote standardization and efficiency in the organization.Responsibilities: Provides direct to support to programme sponsor to ensure key...
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IT Service Professional for Global Talent Solutions
hace 4 semanas
Barcelona, España Siemens A tiempo completoGlobal Shared Services (GBS), Hire2Retire (H2R) Digital People Solutions, as provider for global talent solutions is looking for a service manager responsible for defining the global service, ensuring the service is delivered in accordance with agreed business requirements, and managing the service lifecycle. Additionally, she/he supports projects and change...
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Application Lifecycle Management Solutions Owner
hace 3 semanas
Barcelona, España MCR International A tiempo completoDescripción del Trabajo / Job Description - MLF-2403-100 - APPLICATION LIFECYCLE MANAGEMENT SOLUTIONS OWNER - BARCELONA/REMOTE - We are collaborating with a multinational FMCG company who is currently involved in one of the most relevant Global ERP Transformation Project worldwide. They are expanding their team with a new role, looking for top SAP...
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Functional Process Owner, Associate Director
hace 2 semanas
Barcelona, España AstraZeneca A tiempo completoGlobal Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the BioPharmaceuticals R&D organisation, owning and providing industry leading technology and services on behalf of Development Operations and its internal and external Partnerships. The **Functional Process Owner (FPO) **is a member of Global Clinical Solutions,...
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Functional Process Owner
hace 3 semanas
Barcelona, España AstraZeneca A tiempo completoGlobal Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the BioPharmaceuticals R&D organisation, owning and providing industry leading technology and services on behalf of Development Operations and its internal and external Partnerships. The **Functional Process Owner (FPO) **is a member of Global Clinical Solutions,...
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Global Payroll Process Owner
hace 4 semanas
Barcelona, España Galderma A tiempo completoWith a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...
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Functional Process Owner, Associate Director
hace 2 semanas
Barcelona, Barcelona, España AstraZeneca A tiempo completoGlobal Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the BioPharmaceuticals R&D organisation, owning and providing industry leading technology and services on behalf of Development Operations and its internal and external Partnerships.The Functional Process Owner (FPO) is a member of Global Clinical Solutions,...
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Global Master Data Domain Owner
hace 2 semanas
Barcelona, Barcelona, España Arxada A tiempo completoArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable. We are passionate about empowering high...