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Housing Assistant

hace 3 meses


Madrid, España Cultural Experiences Abroad Llc A tiempo completo

.Who We Are:At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.Justice, diversity, equity, and inclusion are fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person's professional qualifications and competence.Your Role:The Housing Assistant supports the Housing Coordinator in ensuring that CEA CAPA student housing meets the organization's high standards. This role involves assisting with the day-to-day operations of housing management, providing support to students, and maintaining positive relationships with housing providers and homestay families. The Housing Assistant is a key part of the team, helping to create a welcoming and comfortable living environment for students across global locations. This role is especially exciting for someone looking for diverse responsibilities, exposure to multiple areas within an international education setting, and provides the reward of seeing students grow and succeed during their time abroad.What You'll Do:Assign students to available housing each term, taking into account their specific housing requests.Provide day to day advising and attention to students' information and support needsCoordinate and expedite resolution of student maintenance requests, including checking apartments in person when necessary.Track student maintenance requests to reconcile with end-of-term incidental billing charges from vendors.Minimize housing-related expenses wherever possible.Support the Center Director and Assistant Director in negotiating rental agreements with housing vendors.Fulfill all legal responsibilities related to housing, ensuring compliance with local regulations (e.G., reporting requirements).Maintain strong relationships with homestay families and ensure students feel comfortable in their accommodations.Assist the Center Director with housing vendor relations and address any student issues that arise.Serve as a point of reference for local roommates and collaborate with other staff members to extend their services as needed.Lead apartment checks during semesters or summer sessions, including meter readings during breaks.Organize and oversee student arrivals, ensuring a smooth transition into housing.Assist colleagues with non-housing-related questions and concerns, including health and safety matters