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Sales & Service Performance Manager
hace 3 meses
.Descripción del empleo¿Quieres formar parte de la compañía líder en movilidad premium en el mundo? ¿Tienes experiencia en el área de ventas y atención al cliente? ¿Te gusta gestionar proyectos de mejora en base al análisis de resultados? ¿Te sientes cómodo/a colaborando de forma transversal con diferentes departamentos? Si es así, esta es tu oportunidad para unirte al equipo naranjaCon el objetivo de ampliar nuestro departamento de Performance & Skills, buscamos un Sales & Service Performance Manager (M/F/d) para la zona de Andalucía de SIXT España.Inicialmente el puesto está basado en Málaga pero existe la posibilidad de cubrir la vacante en otras bases de la región andaluza.DO WHAT YOU LOVEAnalizarás los datos/resultados de diversos parámetros (KPI) de servicio al cliente y venta para proponer medidas estratégicas de mejora.Coordinarás sesiones de evaluación y seguimiento del rendimiento de las oficinas de tu zona.Impartirás sesiones individuales de coaching para los miembros del equipo.Planificarás y ejecutarás planes de formación y desarrollo.Requisitos COME AS YOU AREEres un/a líder y cuentas con experiencia en la gestión de equipos y coordinación de proyectos.Tienes bagaje en el desarrollo de capacidades asociadas a venta y atención al cliente.Te comunicas de manera efectiva y te gusta estar en contacto con las personas.Trabajar de forma autónoma es lo tuyo y te sientes cómodo/a en labores de perfil analítico.Estás orientado/a al logro y a la consecución de objetivos.Tienes disponibilidad para viajar de manera frecuente.Hablas español e inglés de forma fluida.Estás en posesión del permiso de conducir B1.Información adicional WHAT WE OFFERIncorporación a la compañía líder en su sector, en pleno proceso de expansión, en un puesto de responsabilidad. Formarás parte de un equipo dinámico y orientado a la excelencia, que marca la diferencia en la gestión de nuestro capital humano. Ofrecemos progresión profesional a largo plazo dentro de la compañía, además de un modelo de trabajo híbrido (combinando Home Office con presencialidad) y un horario flexible.Accederás a un interesante salario por encima de convenio y numerosos beneficios sociales tales como política de retribución flexible (seguro médico, cheque restaurante y guardería), descuentos en multitud de productos (viajes, tecnología, moda...), acuerdos para formación en escuelas de negocio, gympass, birthday off, días de vacaciones extra según antigüedad, etc.Además, participarás en celebraciones, actividades de team building y eventos de empresa a nivel nacional e internacional.Más sobre el departamento :Como proveedor de servicios de movilidad, nuestra división Sucursales y Operaciones es el punto de contacto con nuestros clientes: ya sea por teléfono, aplicación o directamente en nuestras sucursales SIXT. Esto significa: servicio premium al cliente, asesoramiento y venta a cambio de responsabilidad en el proceso de alquiler de nuestra flota premium