Manager, Account Specialist
hace 1 día
.Manager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of Account Specialists, ensuring they meet performance metrics and contribute to overall account management success. About the Role: Lead a team of high performing account specialists responsible for supporting account managers with renewals, new sales, upsells/cross-sell within an assigned territory. Collaborate with account management teams to deliver exceptional account management strategies aligned with overall business goals. Identify and mitigate potential risks to ensure the successful execution of sales and renewal processes. Ensure a high level of customer satisfaction by addressing issues promptly and effectively. Monitor and report on sales, renewal, and upsell/cross-sell performance metrics delivering on results on assigned quotas and goals. Analyze customer data to identify trends and opportunities for improvement. Provide regular updates to the leadership and account management teams on sales, renewal status, and performance metrics. Key Success Measures: Sales Performance: Team sales and revenue, team quota achievement, net dollar retention. Customer Relationship Management: Customer satisfaction, customer retention, Net Promoter Score (NPS), customer inquiry response time, customer issue resolution time. Operational Efficiency: Task completion rate, average task completion time, error rate, first contact resolution rate. Administrative Tasks: Document accuracy, data entry accuracy, report generation timeliness. Collaboration: Team collaboration, cross-functional collaboration. Mindsets & Behaviors: Customer Obsessed: Prioritize customer needs and satisfaction. Challenge & Commit: Take on challenges and commit to achieving goals. Growth Mindset: Embrace continuous learning and improvement. About You: 5+ years experience in account management, retention & renewals, sales, or a related field. 2+ years experience leading a team of individual contributors to include talent development and strong performance delivery. Excellent communication and interpersonal skills. Proficiency in CRM software and sales tools, driving utilization of tools and process training. Analytical thinking and problem-solving abilities. Ability to work effectively with cross-functional teams. Professional fluency in English is a must. Qualifications: Drives and delivers against the strategic goals of the business to ensure team meets revenue targets and growth
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Manager, Account Specialist
hace 1 día
Madrid, España Refinitiv A tiempo completo.Manager, Account Specialist page is loadedManager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and...
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Manager, Account Specialist
hace 1 día
Madrid, España Refinitiv A tiempo completo.Manager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role...
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Manager, Account Specialist
hace 5 días
Madrid, España Thomson Reuters A tiempo completo.The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of...
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Manager, Account Specialist
hace 5 días
Madrid, España Thomson Reuters A tiempo completo.The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of...
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Manager, Account Specialist
hace 3 días
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loaded Manager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and...
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Manager, Account Specialist
hace 8 horas
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loadedManager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring...
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Manager, Account Specialist
hace 4 días
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loaded Manager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and...
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Manager, Account Specialist
hace 3 días
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loadedManager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring...
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Manager, Account Specialist
hace 3 días
Madrid, España Refinitiv A tiempo completoManager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role...
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Manager, Account Specialist
hace 4 días
Madrid, España Refinitiv A tiempo completoManager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role...
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Key Account Specialist
hace 3 meses
Madrid, España Red Bull Gruppe A tiempo completoThe Key Account Specialist Catering is a commercial senior profile that is in charge of winning within the national and regional caterers.You are responsible for signing distribution agreements and providing support to our sales forces in regional caterers.In collaboration with the current Catering Key Account Manager, you are responsible for driving both...
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Manager, Account Specialist
hace 5 días
Madrid, España Thomson Reuters A tiempo completoThe Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations.This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service.The Manager will lead a team of Account...
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Account Manager Italy
hace 3 semanas
Madrid, España SamBoat - Nautic Manager A tiempo completoAccount Manager Italy (H/F) Madrid Madrid, Madrid About Nautic Manager (SamBoat's SaaS Solution)Samboat is a peer-to-peer boat rental startup based on the collaborative consumption model. The platform allows boat owners to easily offset their costs, while sailors can rent a boat at a lower price. Inspired by major successes like Airbnb, Blablacar, or Drivy,...
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Account Manager Italy
hace 3 semanas
Madrid, España SamBoat - Nautic Manager A tiempo completoAccount Manager Italy (H/F) Madrid Madrid, Madrid About Nautic Manager (SamBoat's SaaS Solution)Samboat is a peer-to-peer boat rental startup based on the collaborative consumption model. The platform allows boat owners to easily offset their costs, while sailors can rent a boat at a lower price. Inspired by major successes like Airbnb, Blablacar, or Drivy,...
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Channel Account Manager
hace 6 meses
Madrid, España Page Personnel España A tiempo completola persona seleccionada como Channel Account Manager, entre sus funciones estarán: - Consolidar el ecosistema de partners de distribución (SMB) de la compañía. - Dinamizar y promover la relación intercanal - Foco clientes pymes, atendidas a través de su canal de distribución. - Comercializar app nativa iOS Channel Account Manager|Software para el...
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Key Account Manager
hace 20 horas
Madrid, Madrid, España Kenvue Brands Llc A tiempo completoUnlock Your Potential as a Key Account Manager at Kenvue Brands LlcKenvue Brands Llc is a global leader in the FMCG industry, and we are currently seeking an experienced Key Account Manager - FMCG Category Specialist to join our team. In this role, you will have the opportunity to develop and implement strategies that drive sales growth and profitability for...
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Amazon Account Manager
hace 7 días
Madrid, Madrid, España The Legends Agency A tiempo completoJob Title: Amazon Account Manager - UK Store Growth SpecialistCompany Overview: The Legends Agency is seeking an experienced and dynamic Amazon Account Manager to oversee our UK Amazon store. As a key member of our team, you will play a crucial role in driving sales growth and profitability by implementing effective strategies.Job Description:We are looking...
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Manager, Account Specialist
hace 6 días
Madrid, España Thomson Reuters A tiempo completoThe Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of...
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Manager, Account Specialist
hace 8 horas
Madrid, España Thomson Reuters A tiempo completoThe Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of...
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Strategic Project Account Manager
hace 3 semanas
Madrid, Madrid, España Salve Consulting A tiempo completoJob SummaryWe are seeking an experienced Project Account Specialist Manager with a strong background in commercial or business development roles within the iGaming industry. This is a remote, full-time position with working hours from 10 am to 7 pm, five days a week.
