Helpdesk (Technical Customer Support) - French / Portuguese / Italian Speakers
hace 3 meses
Join us on our exciting journeyWe are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant.This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns.Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation.If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for youOur ideal candidate : Skills & other requirementsAt least with 2 years of call center experience.French / Portuguese or Italian Native Speaker plus High English Level.Helpdesk / Technical Support background is required.Amenable in shifting schedules.Understands his / her key performance indicators.Understand the relationship of work quality and how it impacts efficiency.Had a good stint in the from previous organizations not a call center hopper.Ability to work with other team members.Someone who understands technical troubleshooting (eg : Active Directory, LAN, Sound Card, Routers, etc.).Someone who has strong logic formulation or thought process.Thinking out loud.We invite you to join IQVIARecognized by Great Place to Work as the second best company to work for in Spain (March 2019)FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020)Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO)Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity .IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100 List which recognizes the world's best service providers across a range of industries.IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at#J-18808-Ljbffr
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Technical Support Analyst
hace 3 semanas
Madrid, Madrid, España Iqvia Argentina A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at Iqvia Argentina. As a Technical Support Analyst, you will be responsible for providing technical support to our customers in French, Portuguese, or Italian.Key ResponsibilitiesProvide technical support to customers via phone, email, or chatTroubleshoot and resolve...
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Technical Support Analyst
hace 3 semanas
Madrid, Madrid, España Iqvia Argentina A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at Iqvia Argentina. As a Technical Support Analyst, you will be responsible for providing technical support to our customers in French, Portuguese, or Italian.Key ResponsibilitiesProvide technical support to customers via phone, email, or chatTroubleshoot and resolve...
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Technical Support Analyst
hace 3 semanas
Madrid Centro, Madrid, España IQVIA A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our team at IQVIA. As a Technical Support Analyst, you will be responsible for providing technical support to our customers, resolving technical issues, and escalating complex problems to senior technical staff.Key ResponsibilitiesProvide technical support to customers via phone,...
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Technical Support Analyst
hace 3 semanas
Madrid Centro, Madrid, España IQVIA A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our team at IQVIA. As a Technical Support Analyst, you will be responsible for providing technical support to our customers, resolving technical issues, and escalating complex problems to senior technical staff.Key ResponsibilitiesProvide technical support to customers via phone,...
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Madrid, España Iqvia A tiempo completoJoin us on our exciting journey! We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working...
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Technical Support Analyst
hace 3 semanas
Madrid, Madrid, España IQVIA A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at IQVIA. As a Technical Support Analyst, you will be responsible for providing technical support to our customers, troubleshooting issues, and escalating complex problems to senior team members.Key ResponsibilitiesProvide technical support to customers via phone, email, or...
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Technical Support Analyst
hace 3 semanas
Madrid, Madrid, España IQVIA A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at IQVIA. As a Technical Support Analyst, you will be responsible for providing technical support to our customers, troubleshooting issues, and escalating complex problems to senior team members.Key ResponsibilitiesProvide technical support to customers via phone, email, or...
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Technical Support Analyst
hace 3 semanas
Madrid Centro, Madrid, España IQVIA Argentina A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our team at IQVIA Argentina. As a Technical Support Analyst, you will be responsible for providing top-notch support to our customers, resolving technical issues, and working closely with our internal teams to ensure seamless service delivery.Key ResponsibilitiesProvide technical...
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Technical Support Analyst
hace 2 semanas
Madrid Centro, Madrid, España IQVIA Argentina A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our team at IQVIA Argentina. As a Technical Support Analyst, you will be responsible for providing top-notch support to our customers, resolving technical issues, and working closely with our internal teams to ensure seamless service delivery.Key ResponsibilitiesProvide technical...
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Madrid, España IQVIA A tiempo completoJoin us on our exciting journey! We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes...
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Technical Support Analyst
hace 3 semanas
Madrid, Madrid, España Iqvia Argentina A tiempo completoAbout Iqvia ArgentinaIqvia Argentina is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.Job SummaryWe are seeking a...
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Technical Support Analyst
hace 3 semanas
Madrid, Madrid, España Iqvia Argentina A tiempo completoAbout Iqvia ArgentinaIqvia Argentina is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.Job SummaryWe are seeking a...
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Madrid, España E-Frontiers A tiempo completoWe are currently seeking an English-speaking support technician to join a leading global IT Tourism company with offices across various European regions.Responsibilities: As a member of the Helpdesk team, you will be responsible for addressing IT-related issues for employees worldwide.Requirements: Previous experience in helpdesk or technical support is...
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Customer Support, Training
hace 4 meses
Madrid, España AGCO A tiempo completo**Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own** **AGCO IBERIA - **European Sales Office of AGCO Corporation** - a global leader in the design, manufacture, and distribution of agricultural solutions **is NOW looking for**: **Customer...
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Customer Support, Training
hace 2 semanas
Madrid, España Jr Spain A tiempo completocol-wideJob Description:**Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own****AGCO IBERIA - **European Sales Office of AGCO Corporation**- a global leader in the design, manufacture, and distribution of agricultural solutions**is NOW looking...
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Helpdesk Technical Support
hace 3 meses
Madrid, España Novasyte A tiempo completoWe are recruiting a Technical System Support Analyst French Speaker to join us at our Madrid Center of Excellence office. The Technical System Support Analyst will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues...
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Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Iqvia Argentina A tiempo completoTechnical Support AnalystWe are seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing top-notch support to our Virtual Trials Study participants. Your expertise will be crucial in troubleshooting access-related issues and other Tier-1 technical concerns.Key Responsibilities:Provide...
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Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Iqvia Argentina A tiempo completoTechnical Support AnalystWe are seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing top-notch support to our Virtual Trials Study participants. Your expertise will be crucial in troubleshooting access-related issues and other Tier-1 technical concerns.Key Responsibilities:Provide...
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Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España IQVIA A tiempo completoUnlock Your Potential in a Dynamic TeamWe are seeking a skilled Technical Support Analyst to join our multicultural team. As a key member, you will provide top-notch support to our Virtual Trials Study participants, troubleshooting access-related issues and other technical concerns. You will work closely with our Virtual Trials support teams to escalate...
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Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España IQVIA A tiempo completoUnlock Your Potential in a Dynamic TeamWe are seeking a skilled Technical Support Analyst to join our multicultural team. As a key member, you will provide top-notch support to our Virtual Trials Study participants, troubleshooting access-related issues and other technical concerns. You will work closely with our Virtual Trials support teams to escalate...
