Customer Support Agent
hace 1 día
Publicada: 03.12.2024. Actual hasta: 18.12.2024 Un poco sobre la empresa Bosch Group Creamos soluciones para la conectividad.
Ofertas de empleo Customer Support Agent (Automotive), Danish / Dansk Bosch Group Customer Support Agent (Automotive), Danish / Dansk, Barcelona Salario: a convenir
ID: 199251 3
Summary information Puesto: Customer Support Agent (Automotive), Danish / Dansk Área: Staffing/Agencias de Empleo Jornada laboral: completa
Sexo: indiferente
Empresa: Bosch Group
Descripción de la oferta Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.
You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps. In this role, you will utilize your language skills in Danish and English, to provide outstanding customer service and support.
Your main functions will be: Manage incoming contacts such as phone calls, emails, and letters from customers, ensuring that their inquiries and concerns are addressed in a timely manner. Provide information about products, resolve client queries, and explain company policies clearly and helpfully. Serve as a brand ambassador and provide outstanding service to clients, representing the company's values and commitment to exceptional service. You bring the passion, and we'll give you the training. This role includes a company-paid training of 2-3 weeks so you can become an expert in vehicles, customer support, and internal procedures.
If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team.
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