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hace 2 meses
Patrique Mercier Recruitment is excited to announce an opening for a Spanish Speaking Customer Service Representative, with the option to work from beautiful Greece. If you are enthusiastic about customer service and fluent in Spanish, we would love to have you join our team
In this role, you will be responsible for providing excellent support to our Spanish-speaking customers, addressing their inquiries, resolving issues, and ensuring a top-notch customer experience. Your communication skills and dedication to service excellence will be essential in building customer satisfaction and loyalty.
Key Responsibilities Manage customer inquiries via phone, email, and chat in Spanish and EnglishProvide detailed information about products and servicesEffectively resolve customer complaints and queriesMaintain accurate records of customer interactions in our systemsCollaborate with team members to improve service quality and efficiencyStay informed about product offerings and company policies to enhance customer assistanceRequirements Fluency in Spanish and English, both written and spokenPrevious experience in customer service is preferredExcellent communication and interpersonal skillsStrong analytical and problem-solving abilitiesAble to manage multiple tasks and prioritize effectivelyDetail-oriented with a commitment to delivering high-quality serviceProficient in using computer systems and customer service toolsBenefits Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package (flight, transfer, and hotel)
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