Customer Lifecycle Manager
hace 1 semana
.Customer Lifecycle Manager page is loaded Customer Lifecycle Manager Apply locations Sant Cugat del Valles, Barcelona, Spain time type Full time posted on Posted 29 Days Ago job requisition id 3135631 Customer Lifecycle Manager Description -There are not many times in your career when you get the opportunity to be part of a multi-billion-dollar franchise, work with great people and build out your resume. Welcome to HP's Consumer Services and Solutions organization With CSS, our goal is to address the #1 pain point consumers have been telling us about printing and personal computing. Through a new and innovative model, we are transforming the print and pc market by providing customers convenience and savings with HP Instant Ink and All In Plan services. CSS represents one of the top strategic priorities for HP and will give you visibility at the highest levels in the company. You could be part of this team building new CLM solutions.As a Customer Lifecycle Manager, you will be a crucial part of the CSS CLM team focused on driving customer retention and revenue per subscriber. Your responsibilities will include developing and executing programs and initiatives to drive higher engagement and retention within our customer base. You will execute campaigns through multiple channels including email, SMS and push notifications, in-app and online experiences. Your main objective will be to grow and retain key consumer segments through compelling marketing that drives satisfaction and reduces churn. This role involves a data-driven approach to reviewing consumer marketing efforts and consumer preferences to identify trends. You will partner with the product, growth, customer support and design teams to develop and execute campaigns and solutions that optimize HP Instant Ink and All in Plan customer's experience.ResponsibilitiesPropose and execute programs to retain and grow customers across the customer lifecycle. Launch experiments designed to increase subscriber engagement, retention, and revenue. Implement winning concepts at scale.Design, launch, and improve subscriber communications experiences for new and existing services. Develop customer journeys to guide experience design.Work with Product Management and Engineering teams to enhance product and improve KPIs.Lead customer communications initiatives (email, app, web, SMS) to improve engagement and retention, maintaining consistent messaging throughout customer interactions.Measure initiative performance and communicate results.Champion customer perspective using a thorough understanding of customer data, survey feedback and NPS feedback.Use creativity, analytical horsepower, customer empathy, and product understanding to build business cases for new initiatives.RequirementsBachelor's degree with emphasis on communications, marketing, or business. MBA or applicable Masters degree a plus
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Customer Lifecycle Manager
hace 1 semana
Madrid, España Hewlett Packard Enterprise A tiempo completoCustomer Lifecycle Manager page is loaded Customer Lifecycle Manager Apply locations Sant Cugat del Valles, Barcelona, Spain time type Full time posted on Posted 29 Days Ago job requisition id 3135631 Customer Lifecycle Manager Description -There are not many times in your career when you get the opportunity to be part of a multi-billion-dollar franchise,...
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Customer Lifecycle Manager
hace 2 semanas
Madrid, Madrid, España Webhelp A tiempo completoLocation Málaga, SpainLanguage Portuguese***Description: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Webhelp. Seize the opportunity to unlock your potential and achieve extraordinary success As a Customer Lifecycle Manager, you will drive the sales...
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Assistant Manager, Marketing Lifecycle Digital
hace 4 semanas
Madrid, España Western Union A tiempo completo**Job Description**: Assistant, Lifecycle Marketing Manager (CEM) - Digital Banking (Madrid) Are you looking to build a career in the financial services sector? Are you ready to unleash your potential in a global business and drive projects that have a direct impact on customer experience and Digital Banking business performance? Are you interested in...
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Assistant Manager, Marketing Lifecycle Digital
hace 2 semanas
Madrid, Madrid, España Western Union A tiempo completoJob Description:Assistant, Lifecycle Marketing Manager (CEM) - Digital Banking (Madrid)Are you looking to build a career in the financial services sector? Are you ready to unleash your potential in a global business and drive projects that have a direct impact on customer experience and Digital Banking business performance? Are you interested in joining a...
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Lifecycle Marketing Manager
hace 4 semanas
Madrid, España Western Union A tiempo completoLifecycle Marketing Manager (CEM) - Digital Banking (Madrid) Are you looking to build a career in the financial services sector? Are you ready to unleash your potential in a global business and drive projects that have a direct impact on customer experience and Digital Banking business performance? Are you interested in joining a globally diverse team where...
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Flemish-speaking Customer Lifecycle Manager to
hace 2 semanas
Madrid, Madrid, España Multilingual Jobs Worldwide A tiempo completoJob details: Posted 30 January 202 LocationMálaga Discipline Customer Service Reference3718 Contact NameDaylis LlerenaJob description:Are you enthusiastic about creating memorable experiences? Then come join us and work with energetic people who strive to enjoy every day.We are looking for a Customer Lifecycle Manager to join our client's exciting projects,...
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Content Lifecycle Manager
hace 2 semanas
Madrid, Madrid, España Denodo Technologies A tiempo completoCompany DescriptionDenodo is a high growth, market leading enterprise software company backed by HGGC. We are recognized as a leader by Gartner and Forrester, and uniquely positioned to address the data fragmentation problems that exist in many enterprises.We thrive in dynamic environments, and at the risk of sounding cliché, we work hard, and we play hard....
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Account Manager
hace 3 meses
Madrid, España Hexagon Asset Lifecycle Intelligence A tiempo completo**Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division**(Hexagon) is seeking an Account Manager. In this position, individuals are responsible for new account development and/or expanding existing accounts within an established geographic territory or product line. Responsibilities include: - Develops a rapport with customers for the...
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Lifecycle Marketing Manager
hace 4 semanas
Madrid, España Cobee A tiempo completo**About Us & Our Culture**: We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering**:to become the most desirable solution for employees to get compensated at work**. As we fight for that vision, **we truly believe that we can...
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Lifecycle Marketing Manager
hace 2 semanas
Madrid, Madrid, España Cobee A tiempo completoAbout Us & Our Culture:We, employees, need a much more engaging solution around our compensation, and that's why Cobee was born.Since we created Cobee back in November 2018, our vision has been unwavering:to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the...
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Director, Customer Lifecycle Management-madrid Hub
hace 1 semana
Madrid, España Hashicorp A tiempo completo**About HashiCorp** HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS...
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Customer Success Manager
hace 2 semanas
Madrid, España GTT Communications A tiempo completoJob Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...
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Director, Customer Lifecycle Management-madrid Hub
hace 2 semanas
Madrid, Madrid, España Hashicorp A tiempo completoAbout HashiCorpHashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS and...
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Customer Success Manager
hace 4 semanas
Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make....
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Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
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Madrid, España Amazon A tiempo completo.Sr. Program Manager, Amazon Fashion, EU Softlines Customer Engagement Job ID: 2659888 | Amazon EU SARL (Spain Branch) - C16*This role can be based in any of our EU6 Corporate offices with the preference being France or Spain*On the EU Softlines Marketing team, we are obsessed with making Amazon Fashion one of the most loved fashion destinations in Europe...
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Madrid, España Mygwork A tiempo completo.*This role can be based in any of our EU6 Corporate offices with the preference being France or Spain*On the EU Softlines Marketing team, we are obsessed with making Amazon Fashion one of the most loved fashion destinations in Europe (and globally). As part of this mission, we are expanding our Customer Engagement team to drive acquisition, retention and...
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Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Enghouse A tiempo completoWe're on the hunt for a high-energy, results driven Customer Success Manager to add to our rapidly growing teamWho we are:The Role and What You'll Do:The role of the Sales Customer Success Manager is to enable our customers to be successful with our product suite and achieve their desired outcomes by driving product and new feature adoption, quickly...
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Customer Success Manager
hace 2 semanas
Madrid, Madrid, España GTT Communications A tiempo completoJob Title: Customer Success ManagerAbout GTT:We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visitRole...
