Senior It Adoption And Change Manager Coordinator

hace 4 semanas


Gijón, España Talentium Inc A tiempo completo

.SCOPE OF WORKAssess how changes brought by digital transformation initiatives impact people.Prepare a change impact analysis, a change management approach, as well as mapping of impacted groups to benefits.Manage the delivery of ACM activities, including training, communication, and adoption measurement.Prepare and execute detailed ACM plans.Lead the implementation of the ACM strategy, plans, and activities.Report on the ACM progress.Detailed Tasks and/or Expected OutputEngage and collaborate with project teams and stakeholders to achieve a good understanding of IT initiatives and projects.Assess the business change impact of IT initiatives or projects by conducting impact analysis, stakeholder analysis, and measuring the users' readiness for change.Apply the ACM process and necessary tools in creating a strategy to support adoption of change and ensuring that the ACM strategy is aligned with important change initiatives undertaken by the organization.Work with the project team, product owner, and business owner to integrate change management plans into the overall project plan.Work closely with vendors on ACM deliverables, ensuring these deliverables match the client's quality standards.Develop and lead the implementation of ACM plans such as: (i) Sponsor Roadmap, (ii) Champion Engagement Plan, (iii) Coaching Plan, (iv) Communications Plan, (v) Training Plan, (vi) Resistance Management Plan, (vii) Adoption Measuring and Monitoring Plan, and (viii) Rewards and Recognition Plan.Build a network of Change Agents, Change Sponsors, and Departmental Change Champions, including their expected responsibilities.Engage and support the executive and business sponsors, managers, and departmental champions in the fulfillment of their roles as change agents.Identify potential areas of resistance to change and develop counter strategies to reduce doubts, uncertainties, and foster positive acceptance of changes.Recommend the best approach to the development of instructional materials, adoption of change scenarios, manuals, and quick guides.Conduct coaching, training, and communication activities.Maintain a close working relationship with coaching, training, communications, and support team members for successful implementation of change initiatives.Define and measure adoption success metrics and recommend and implement improvements as needed.Raise to the project manager any risks and issues related to ACM, including proposed action items to resolve the issue.Provide inputs to plans for the project's early life support and transition to business-as-usual stage, including updates.Ensure ACM plans are up-to-date and relevant.Perform other tasks and ad hoc activities that may be assigned from time to time.MINIMUM QUALIFICATION REQUIREMENTSBachelor's degree in Information Technology, Psychology, Organizational Development, or related field.A strong awareness and understanding of the client's business processes and guidelines is an advantage



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