Product Portfolio Manager

hace 1 mes

Barcelona, España Nestle Operational Services Worldwide Sa A tiempo completo

Product Portfolio manager as part of the Operations & site team. Position Snapshot Location: Nestlé Global Tech Hub in Barcelona, Spain. Type of Contract: Permanent Contract. Stream: IT R&D. Type of work: Hybrid. Work Language: Fluent Business English. The Role:
R&D Information Technology (IT) is the stream in Nestlé IT in charge of powering the R&D function with IT capabilities to drive company growth through breakthrough research that can be translated quickly into products and services.

As a Senior Product Portfolio Manager within R&D IT, you will drive operations in the stream's Portfolio and Service Management to ensure all R&D IT teams deliver with quality, consistency, and efficiency.

Reporting to the R&D IT Product Stream Operations Manager (PSOM), you will be responsible for:

End-to-end Portfolio Management, both at Global and R&D Site levels Oversee the demand management process to ensure demands are mapped to the right teams and projects, aligned with R&D goals and R&D IT portfolio, ensuring it is well reflected on Service Now PPM. Collect key IT deliveries impacting R&D sites and consolidate them in our Integrated Plan to provide visibility and increase coordination and planning across R&D sites. Coordinate invoicing processes to ensure timely and accurate billing to feed into dynamic forecasting for Above Market and Functional Envelope budgets. Service Management: Oversee IT Service Management (ITSM) operations, including change and request activities, acting as R&D IT contact point with Service Management to ensure seamless operations and coordinate with R&D IT vendors, particularly new ones, to establish operational governance. Automation: Identify areas for automation and elimination to give R&D IT people time back to focus on delivering value to R&D, while driving adoption of continuous improvement of stream operations.
By fulfilling these responsibilities, you will play a crucial role in optimizing and driving operations across R&D IT products, ensuring its alignment with organizational objectives and driving its ongoing improvement.

What you'll do Build clear and documented ways of working in R&D IT for PPM activities and Service Management. Improve and standardize processes when needed in Portfolio and Service Management area for R&D IT. Maintain a central and updated Integrated Plan listing all key projects impacting R&D sites. Ensure all streams operations are clearly documented and running smoothly. Define rules and standards where needed. Drive a continuous improvement mindset for all operations aspects.
Minimum Qualifications Bachelor's degree or higher, preferably in computer science or a related field. Experience with Operations processes in ServiceNow (ITFM, PPM, ITSM). Demonstrated experience in a product-based IS/IT organization. 5+ years' experience in IS/IT (e.g. Operations specialist, Portfolio Manager, PM, etc.). Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment. Experience with effective communication at different levels in the organization and in English. Experience with R&D systems.
Bonus points if you: Experience working in a global environment and with virtual teams. Exposure to multiple, diverse technical configurations, technologies, and processing environments. Experience in coordinating, prioritizing, and validating tech teams and vendors' work.
How we will proceed:
You send us your CV. We contact relevant applicants. Interviews. Feedback. Job Offer communication to the Finalist. First working day.

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief, and disability.

Join Nestlé's IT Hub #beaforceforgood

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