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Investor Relations
hace 2 meses
Account Manager - International MarketsAre you interested in joining a superfast growing, well-funded tech startup? Are you a detailed and responsible person with high executing and organizational skills? Are you skilled in building world-class digitally-enabled processes? Would you like to make a huge impact and help scale up PropHero in Spain?Founded by McKinsey Alumni and successful entrepreneurs, PropHero is the AI-powered online platform that allows people to invest in property in a simple, transparent, and more profitable way. Our vision is to make property investment as simple as investing in shares or ETFs.PropHero is growing very fast, we have recently closed a round of funding with global VCs and we are now looking to strengthen our team with qualified, motivated profiles to help us accelerate our growth.Working at PropHero means working in an honest, transparent, respectful, and flexible environment, surrounded by very ambitious people committed to driving change and challenging the status quo. We are here to reinvent the property investment industry globally and help our customers become more financially independent by helping them create wealth through property investment, so that they can enjoy more time doing what they loveDo you identify with this purpose and are willing to join the PropHero Team to help us bring our vision to the world? Then PropHero is the right place for you, keep readingHow will you contribute to PropHero?Your main mission as an expert in the field will be to identify the needs of both new and current customers in order to aid customers in their success using our products and services.This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Your success in this mission will be stellar if you succeed in the following areas:Create and maintain relationships with customers to better understand and achieve their needs.Responsible for investor relations: Including communication about investment portfolio returns in PH, addressing inquiries, and seeking optimizations.Seeking opportunities for cross-selling and up-selling within the assigned investor portfolio.Collaborate with sales, marketing, product development, and support teams to align efforts and ensure a consistent and exceptional customer experience.Use customer data and analytics to identify trends, opportunities, and potential areas for improvement in the customer experience.Provide insights to the product and marketing teams for refinement and enhancement.Act as the primary advocate for customers, ensuring their voices are heard within the organization. Gather feedback and insights from customers to drive product and service improvements.Conduct regular check-in meetings with customers to review account health, address concerns, and explore opportunities for improvement or growth.#J-18808-Ljbffr
