It Onsite Technician

hace 1 mes

Barcelona, España Hemmersbach A tiempo completo

Job-ID: 15520IT Onsite TechnicianTécnico de soporte informático L2 a usuarios finales (h/m/d)
Spain - Barcelona
Professionals
Full-time

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—Your Benefits — Buddy program
Flat hierarchies
Internal career development
International environment
Job with purpose
Trusted working hours
Unlimited employment contract


Your skillsAl menos 2 años de experiencia pertinente
Buen conocimiento práctico de Windows 7/10 y aplicaciones de Office relacionadas
Experiencia en soporte de MACs y dispositivos móviles - Android e iOS
Experiencia en resolución de incidencias de técnico microinformático, registro y seguimiento de incidencias en herramien
Buen nivel de inglés (especialmente oral) - B2 mínimo
Your TasksComo técnico de Hemmersbach, harás felices cada día a los usuarios finales de empresas de renombre gracias a tu comportamiento amable y competente. El contacto directo con el cliente con diversos requisitos dentro del ámbito del 2º nivel describe el puesto que te gustaría tener:
Ayudarás a los usuarios con sus problemas y peticiones, poniendo así una sonrisa en sus caras
Analizarás errores, mantendrás el hardware, instalarás/desinstalarás estaciones de trabajo, instalarás y configurarás nuevo software (IMACD) y gestionarás cuentas de usuario a través de Active Directory
Desplegarás nuevos dispositivos y gestionarás el inventario
Registrarás tu planteamiento y tu solución a los problemas en un sistema de tickets
Establecerás relaciones eficaces tanto dentro del equipo como en la empresa y los servicios profesionales

Be part of usHemmersbach presta servicios de infraestructura de TI en más de 190 países con 50 filiales propias. Prestamos nuestros servicios exclusivamente a las empresas líderes del sector de TI. Vamos más allá: no sólo entusiasmamos a nuestros clientes, sino que también hacemos del mundo un lugar mejor: el 20% de nuestros beneficios se destina a nuestras Acciones Directas: Hemmersbach Rhino Force y Hemmersbach Kids' Family. Por eso Hemmersbach es la empresa de TI con fines sociales.

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