Customer Support For Financial Services

hace 4 semanas


Barcelona, España Blu Selection A tiempo completo

Quality and Service is what it is all about in today's world for companies to remain competitive. From solving technical issues, providing product advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you Whatever your profile and experience is, you will have the opportunity to make a difference
Your responsibilities and impact as Customer Service Agent will be: Identify, reply and solve customer requests via phone, email and chatProviding support for technical problems and issuing profile changesOffering support for finding the best membership option to the candidatesProcessing cases of account seizuresTroubleshooting for all upcoming issues candidates face with their accountSkills, qualifications, and interests you need to succeed in this role: A native level of German and a good level of EnglishKeeping up to date with financial topicsBeing motivated and committed in your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Athens for an international career and life experienceHaving a valid Greek work permit (required) What's in it for you? A full-time job, 40 hours a weekSalary: approx. 1100-1300€ gross per month x 14 salaries per year + performance-related bonusSchedule: available to work in rotative shifts from Monday to SundayA private health insuranceA Quality Certified Management CompanyA recognized training delivered by the biggest brandsA complete relocation package including:Flight ticket to AthensHotel accommodation for 2 weeks with breakfastAssistance in finding a flat + real estate agency fee paid by the CompanyFlight ticket to your home and back every yearOther benefits: vouchers, discounts, free Greek classes, events, outings and parties all year roundYour Future Company:
Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation and social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you

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