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Customer Representative

hace 3 meses


Málaga, España Webhelp A tiempo completo

Maak je persoonlijke en professionele dromen waar in het zonnige Málaga Word Nederlandstalige Klantenservice Medewerker bij Specsavers Ben jij een gepassioneerde probleemoplosser die graag anderen helpt? Ben je sterk aan de telefoon en handig met computerprogramma's? Dan hebben wij de perfecte baan voor jou Sluit je aan bij ons energieke team in het levendige Málaga en werk in een dynamische, plezierige omgeving omringd door toegewijde en deskundige collega's.Wat Ga Je Doen? Klanten helpen via telefoon, Live Chat en e-mail met vragen over bestellingen.Telefoontjes van winkels afhandelen en deze correct registreren in ons ticketsysteem.Altijd streven naar een top klantenservice.Werken volgens de voorgeschreven procedures binnen het project.Eventueel doorgroeien naar het Social Media of Dedicated Service Team.Samenwerken met andere teamplayers en effectief communiceren via verschillende kanalen.Gestelde targets behalen.Wat Breng Jij Mee? Je spreekt en schrijft vloeiend Nederlands en Engels en kunt een opleiding in het Engels volgen.Je bent punctueel en betrouwbaar.Je hebt ervaring met computers en CRM-systemen en kunt hier gelijktijdig mee werken.Je bent proactief in het ontwikkelen van je kennis van onze diensten, procedures en producten.Je bent klantvriendelijk, geduldig en kunt ontevreden klanten professioneel en positief helpen.Je staat open voor een bruisende werkomgeving.Wat Bieden Wij? Competitief salaris van €19200 bruto per jaar, plus tot €1800 bruto per jaar aan bonussen.Betaalde opleiding en vakantie (4 weken + 4 losse dagen per kalenderjaar).Volledig Spaans contract vanaf dag één, waardoor je onmiddellijk alle voordelen hebt binnen de Spaanse overheidssystemen, zoals gratis gezondheidszorg etc.Een modern, ruim en open kantoor in het zonnige Benalmádena-Málaga.Wisselende werktijden: maandag tot vrijdag shifts tussen 08:00 en 18:00, op zaterdag van 09:00 tot 17:00 (minstens twee vrije weekenden per maand).Mogelijkheden voor verdere professionele ontwikkeling en groei.Herken je jezelf in deze beschrijving en ben je klaar voor een (nieuwe) start in een zonnige omgeving? Stuur vandaag nog je CV op en wordt een deel van ons enthousiaste team Vink je toch niet alle vereiste criteria af, overtuig ons dan tijdens een gesprek. Tot snelConcentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.#J-18808-Ljbffr