Club & Penthouse Agent
hace 6 días
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Coordinate with Housekeeping to track readiness of rooms for check-in.Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.Supply guests with directions and information regarding property and local areas of interest.Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.Complete designated cashier and closing reports in the computer system.Cash guests' personal checks and traveler's checks.Count bank at the beginning and end of shift.Balance and drop receipts according to Accounting specifications.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.Speak with others using clear and professional language; answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others.Comply with quality assurance expectations and standards.Stand, sit, or walk for an extended period of time.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or .equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Club & Penthouses Agent
hace 1 mes
Barcelona, España The Ritz-Carlton Hotel Company, L.L.C. A tiempo completoThe Club & Penthouses Concierge role is ensuring guests experience unparalleled service from arrival to departure. This role involves checking in and checking out guests, offering personalized concierge services, taking care of VVIP reservations, supervising the shift and inspecting the penthouses and rooms. The ultimate goal is to provide a flawless, 5-star...
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Club & Penthouses Agent
hace 4 semanas
Barcelona, España The Ritz-Carlton Hotel Company, L.L.C. A tiempo completoThe Club & Penthouses Concierge role is ensuring guests experience unparalleled service from arrival to departure. This role involves checking in and checking out guests, offering personalized concierge services, taking care of VVIP reservations, supervising the shift and inspecting the penthouses and rooms. The ultimate goal is to provide a flawless, 5-star...
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Club & Penthouses Agent
hace 1 mes
Barcelona, Barcelona, España The Ritz-Carlton Hotel Company, L.L.C. A tiempo completoThe Club & Penthouses Concierge role is ensuring guests experience unparalleled service from arrival to departure. This role involves checking in and checking out guests, offering personalized concierge services, taking care of VVIP reservations, supervising the shift and inspecting the penthouses and rooms. The ultimate goal is to provide a flawless, 5-star...
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Club & Penthouses Agent
hace 4 semanas
Barcelona, Barcelona, España The Ritz-Carlton Hotel Company, L.L.C. A tiempo completoThe Club & Penthouses Concierge role is ensuring guests experience unparalleled service from arrival to departure. This role involves checking in and checking out guests, offering personalized concierge services, taking care of VVIP reservations, supervising the shift and inspecting the penthouses and rooms. The ultimate goal is to provide a flawless, 5-star...
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Club & Penthouses Agent
hace 2 semanas
Barcelona, Barcelona, España The Ritz-Carlton Hotel Company, L.L.C. A tiempo completoThe Club & Penthouses Concierge role is ensuring guests experience unparalleled service from arrival to departure. This role involves checking in and checking out guests, offering personalized concierge services, taking care of VVIP reservations, supervising the shift and inspecting the penthouses and rooms. The ultimate goal is to provide a flawless, 5-star...
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Club & Penthouse Agent
hace 4 semanas
Barcelona, España Marriott International, Inc A tiempo completo**Job Number** 24098674 **Job Category** Rooms & Guest Services Operations **Location** Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and issuing...
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Club & Penthouse Agent
hace 4 semanas
Barcelona, Barcelona, España Marriott A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, SpainSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types...
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Club & Penthouse Agent
hace 4 semanas
Barcelona, España Marriott International A tiempo completoPOSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...
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Club & Penthouse Agent
hace 4 semanas
Barcelona, España Marriott A tiempo completoJob Number 24098674 Job Category Rooms & Guest Services Operations Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and...
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Club & Penthouse Agent
hace 2 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types...
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Club & Penthouse Agent
hace 3 semanas
Barcelona, España Buscojobs ES C2 A tiempo completoJob Number ******** Job CategoryRooms & Guest Services Operations LocationHotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, SpainVIEW ON MAP ScheduleFull-Time Located Remotely?N Relocation?N Position TypeNon-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process...
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Hozpitality - Club & Penthouse Agent
hace 2 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoJob Number * Job Category Rooms & Guest Services Operations Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key....
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Hozpitality - Club & Penthouse Agent
hace 3 semanas
Barcelona, España Marriott International A tiempo completoJob Number ******** Job Category Rooms & Guest Services Operations Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and...
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Supervisor - Club & Penthouses
hace 3 semanas
Barcelona, España Marriott International, Inc A tiempo completo**Número de Empleo** 23014658 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Atender a las solicitudes de...
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Supervisor/a Club y Penthouse
hace 2 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoAtender a las solicitudes de preparativos o servicios especiales por parte de los...
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Supervisor - Club & Penthouses
hace 2 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoAtender a las solicitudes de preparativos o servicios especiales por parte de los...
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Supervisor/a Club y Penthouse
hace 2 semanas
Barcelona, España Marriott International, Inc A tiempo completo**Número de Empleo** 24018474 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Atender a las solicitudes de...
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Front Desk Agent
hace 4 semanas
Barcelona, España Club Med A tiempo completoYou are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Be responsible for welcoming guests, providing information and personalising...
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Penthouse Agent
hace 3 semanas
Barcelona, España Marriott International, Inc A tiempo completo**Número de Empleo** 23128002 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Cumplir con todas las políticas y...
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Penthouse Agent
hace 2 semanas
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoCumplir con todas las políticas y los procedimientos de seguridad y protección de la...
