Empleos actuales relacionados con Customer Experience Content Specialist - Barcelona - Stayforlong
-
Customer Experience Specialist
hace 1 semana
Barcelona, Barcelona, España Back Market A tiempo completoAt Back Market, we're revolutionizing the way people consume technology. Our mission is to empower individuals to make sustainable choices by offering high-quality, eco-friendly alternatives to buying new electronics.We're looking for a skilled Customer Experience Specialist to join our team. As a key member of our Customer Care Department, you'll play a...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Experience Specialist to join our team at Back Market. As a key member of our Customer Care Department, you will play a crucial role in ensuring our customers have an exceptional user experience.Key ResponsibilitiesProvide quick and clear information to customers on complex issues via various channels...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Experience Specialist to join our team at Back Market. As a key member of our Customer Care Department, you will play a crucial role in ensuring our customers have an exceptional user experience.Key ResponsibilitiesProvide quick and clear information to customers on complex issues via various channels...
-
Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Plp Group A tiempo completoCustomer Experience SpecialistAt Plp Group, we're seeking a highly skilled Customer Experience Specialist to join our team. As a Danish-speaking expert, you'll be responsible for providing exceptional customer support through various channels, including chats, calls, and emails.Key Responsibilities:Offer product and service information to customersResearch...
-
Customer Experience Specialist
hace 3 días
Barcelona, Barcelona, España PLP Group A tiempo completoCustomer Experience SpecialistAt PLP Group, we're seeking a talented Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer support through various channels, including chats, calls, and social media queries.Key Responsibilities:Provide outstanding customer...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout the Role:The Customer Care Department at Back Market is dedicated to delivering exceptional customer experiences that match or exceed buying brand new products. As a key member of this team, you will play a crucial role in ensuring our customers have a smooth journey with Back Market, enabling them to resolve most of their requests with ease.Your...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout the Role:The Customer Care Department at Back Market is dedicated to delivering exceptional customer experiences that match or exceed buying brand new products. As a key member of this team, you will play a crucial role in ensuring our customers have a smooth journey with Back Market, enabling them to resolve most of their requests with ease.Your...
-
Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Tripadvisor A tiempo completoCustomer Experience SpecialistWe're on a mission to bring people together, feed the human spirit, and champion restaurant culture. As a Customer Experience Specialist, you'll play a key role in making this happen.Our exceptional lineup of products includes TheFork App, TheFork Manager, and TheFork PAY and Gift Card. You'll assist our customers with questions...
-
Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoCustomer Experience SpecialistBlu Selection is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in Porto. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout Back MarketWe're a leading refurbished electronics marketplace with a global presence, empowering people to consume tech sustainably. Our mission is to offer high-quality, accessible, and eco-friendly alternatives to buying new electronics, reducing electronic waste and promoting a more circular economy.The RoleWe're seeking a skilled Customer...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout Back MarketWe're a leading refurbished electronics marketplace with a global presence, empowering people to consume tech sustainably. Our mission is to offer high-quality, accessible, and eco-friendly alternatives to buying new electronics, reducing electronic waste and promoting a more circular economy.The RoleWe're seeking a skilled Customer...
-
Content Specialist
hace 4 semanas
Barcelona, Barcelona, España Glovo A tiempo completoAbout the RoleWe are seeking a highly skilled Content Specialist to join our team at Glovo. As a Content Specialist, you will be responsible for creating engaging and informative content for courier communications, ensuring that all content remains updated and relevant by regularly reviewing and updating existing materials.Key ResponsibilitiesDevelop and...
-
Junior Campaign Specialist
hace 2 meses
Barcelona, Barcelona, España Teleperformance Spain A tiempo completo{"title": "Junior Campaign Specialist", "content": "Join Our Team as a Junior Campaign SpecialistAt Teleperformance Spain, we are seeking a highly motivated and results-driven Junior Campaign Specialist to join our team. As a Junior Campaign Specialist, you will be responsible for partnering with new clients to develop their first online advertising...
-
Junior Campaign Specialist
hace 2 meses
Barcelona, Barcelona, España Teleperformance Spain A tiempo completo{"title": "Junior Campaign Specialist", "content": "Join Our Team as a Junior Campaign SpecialistAt Teleperformance Spain, we are seeking a highly motivated and results-driven Junior Campaign Specialist to join our team. As a Junior Campaign Specialist, you will be responsible for partnering with new clients to develop their first online advertising...
-
Customer Experience Specialist
hace 1 semana
Barcelona, Barcelona, España DSM A tiempo completoCustomer Experience SpecialistAt DSM, we are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our Customer Experience team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Your Key ResponsibilitiesOversee customer orders, including order entry,...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Back Market. As a key member of our Customer Care Department, you will play a critical role in ensuring our customers have an exceptional user experience, from initial contact to post-purchase support.Key ResponsibilitiesProvide quick and clear...
-
Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Back Market A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Back Market. As a key member of our Customer Care Department, you will play a critical role in ensuring our customers have an exceptional user experience, from initial contact to post-purchase support.Key ResponsibilitiesProvide quick and clear...
-
Digital Content Specialist
hace 2 semanas
Barcelona, Barcelona, España Minacs A tiempo completoUnlock Your Potential as a Digital Content SpecialistJoin our team of innovative professionals and take on the challenge of delivering exceptional customer experiences in the high-tech industry.We're seeking a highly motivated and detail-oriented Digital Content Specialist to join our team in Barcelona. As a key member of our team, you will be responsible...
-
Customer Experience Specialist
hace 2 meses
Barcelona, Barcelona, España DSM A tiempo completoCustomer Experience SpecialistBarcelona, SpainHybridTemporary contract // contrato en prácticasWe are seeking a highly motivated and proactive individual to join our Customer Experience department as a Customer Experience Specialist. As a key member of our team, you will provide essential support and gradually take on greater responsibilities in order...
-
Customer Experience Specialist
hace 2 meses
Barcelona, Barcelona, España DSM A tiempo completoCustomer Experience SpecialistBarcelona, SpainHybridTemporary contract // contrato en prácticasWe are seeking a highly motivated and proactive individual to join our Customer Experience department as a Customer Experience Specialist. As a key member of our team, you will provide essential support and gradually take on greater responsibilities in order...
Customer Experience Content Specialist
hace 3 meses
.We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries. As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with progressively cheaper rates, encouraging them to immerse themselves in the very essence of each destination. Currently, we're developing our Customer Service department and we need a Customer Experience Content Specialist. Job purpose: Your mission is to elevate our Travel Agency's online presence and customer experience through the dynamic management of our website content and Help Centre. With a keen eye for detail and a passion for delivering exceptional service, you will play a pivotal role in shaping our company's online presence and enhancing customer experiences. As a CX Content Specialist you will be responsible for content alignment and content creation across our Client Experience teams. What you'll do: Plan, create, and update CX content across Stayforlong website (Help Center articles, macros/canned responses, internal knowledge bases) on a regular basis. Create copy that is informative, engaging, audience-appropriate and strategically delivered to support our customers along their journey with Stayforlong. Ensure content supports our brand standards, style guidelines, and legal and compliance requirements. Learn about our customers, and identify gaps and opportunities to improve CX content. Work with appropriate teams to localize materials as needed. Translate existing workflow into self-service content for Help Center when possible. Partner with other CX content team members to monitor trends, and ensure consistency and accuracy across all internal and external content touch points. Check on a daily basis, you will be tasked with ensuring content alignment with our property to avoid any potential mismatch. What you will bring: Proven experience creating content for digital platforms, preferably in a customer-centric role. Outstanding written and verbal communication skills in English + any other language is a plus, with the ability to adapt to brand tone and communicate effectively with different audiences. In-depth understanding of customer needs and expectations, with a focus on providing positive experiences. Familiarity with tools and systems related to content management. Ability to manage multiple projects and meet deadlines. Experience in building relationships with cross-functional teams. Solid grasp of key metrics related to successful customer support. Ability to break down complicated concepts into simple, easy-to-understand content. Exceptional attention to detail, outstanding time management, and organization skills. Ability to remain calm and effective under pressure. Experience using Slack, Google Workspace (G Suite). Open to work with AI. What we offer: Permanent contract
