Guest Service Ambassador
hace 1 mes
.Reports to Guest Service Manager; position is non-exemptTHE ROLEThe Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are exquisite hosts, just as comfortable arranging the details of a surprise proposal, as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart. The Ambassador knows the ins and outs of both the hotel and the surrounding community, and with a gracious demeanor and warm presence makes every guest entering the lobby feel at ease, knowing that they have selected the right place. This position turns details and tidbits about guests into recognition and actions that make a stay at Foundation a personal, one-of-a-kind experience.WHAT YOU WILL DODemonstrate passion and genuine care for all aspects of a guest's experience, handling all interactions with the highest level of hospitality and professionalism, understanding that the hotel guest is your guestOwn all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining satisfaction throughout and adjusting as necessaryAccommodate special requests whenever possible, even if it requires breaking protocol for the benefit of the guest, as our service style and standards are a guide to help you use sound judgmentServe as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest's likes or dislikes enabling you to add a personalized touch that creates a special memoryDemonstrate mastery of the hotel's systems to ensure accurate information is input, updated, and utilized to respond through a variety of guest communication channels, from pre-arrival to post-departureYou are fanatical about the details of each guest, ensuring that all requests are delivered, and no aspects are overlooked to deliver a seamless experienceAlways prioritize the guest's satisfaction, adjusting your actions and behaviors to support what the guest needs at any given moment. You adjust easily and do not hesitate to wear a variety of hats to support the experience, acting as bellman, valet, or greeter as the situation demandsDisplay professionalism and discretion throughout all guest interactions, maintaining a consistently calm and engaging presenceDemonstrate expert knowledge of the position's service standards, procedures, and practices, utilizing this knowledge to independently remedy guest concerns and proactively suggest recommendations to the Guest Service Manager to improve upon the services offered to our guestsCollaborate effectively with co-workers and other departments to ensure guest needs are met
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Guest Service Ambassador
hace 1 mes
Granada, España Aparium Hotel Group A tiempo completo.Reports to Guest Service Manager; position is non-exemptTHE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are...
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Guest Service Ambassador
hace 1 mes
Granada, España Aparium Hotel Group A tiempo completoReports to Guest Service Manager; position is non-exempt THE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are...
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Guest Service Ambassador
hace 1 mes
Granada, España Aparium Hotel Group A tiempo completoReports to Guest Service Manager; position is non-exempt THE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards.At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed.The ambassadors are...
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Overnight Guest Service Ambassador
hace 7 días
Granada, España Aparium A tiempo completoTransforming Hospitality, Together. We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest’s experience. We meticulously train...
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Overnight Guest Service Ambassador
hace 6 días
Granada, España Aparium A tiempo completoTransforming Hospitality, Together.We enable every associate to create remarkable moments for each guest.The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness.Our proven approach increases efficiency and dramatically improves our guest's experience.We meticulously train staff at...
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Overnight Guest Service Ambassador
hace 6 días
Granada, España Aparium A tiempo completoTransforming Hospitality, Together. We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest's experience. We meticulously train staff...
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Overnight Guest Service Ambassador
hace 7 días
Granada, España Aparium A tiempo completoTransforming Hospitality, Together.We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest's experience. We meticulously train staff...
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Overnight Guest Service Ambassador
hace 6 días
Granada, España Aparium A tiempo completoTransforming Hospitality, Together.We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest's experience. We meticulously train staff...
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Luxury Guest Experience Ambassador
hace 4 semanas
Granada, Granada, España Aparium Hotel Group A tiempo completoRole SummaryThe Ambassador role is a key position within our team, responsible for delivering exceptional guest experiences. As a Luxury Guest Experience Ambassador, you will be the face of our hotel, ensuring that every guest feels welcome and valued.Key Responsibilities* Demonstrate passion and genuine care for all aspects of a guest's experience, handling...
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Overnight Guest Service Ambassador
hace 5 meses
Granada, España Aparium Hotel Group A tiempo completoTransforming Hospitality, Together.We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest's experience. We meticulously train staff...
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Overnight Guest Service Ambassador
hace 6 días
Granada, España Aparium A tiempo completo.Transforming Hospitality, Together. We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest's experience. We meticulously train staff...
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Hotel Experience Ambassador
hace 4 semanas
Granada, Granada, España Aparium Hotel Group A tiempo completoRole OverviewThe Hotel Experience Ambassador is a key member of our team, responsible for delivering exceptional guest experiences at Foundation. This role requires a passion for hospitality and a genuine care for all aspects of a guest's stay.Key Responsibilities* Demonstrate passion and genuine care for all aspects of a guest's experience, handling all...
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Door Ambassador
hace 3 semanas
Granada, Granada, España Marriott International A tiempo completoJob SummaryThe Door Ambassador is responsible for providing exceptional guest service by greeting and escorting guests to their rooms, opening doors, and assisting with luggage. They will also inform guests of property amenities, services, and hours of operation, and provide information on local areas of interest and activities.Key ResponsibilitiesGreet and...
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Hospitality Ambassador Lead
hace 6 días
Granada, Granada, España Aparium A tiempo completoAbout Us: Aparium is a dynamic hospitality company that values passion, pride in one's city, and uniqueness. Our mission is to craft exceptional experiences for our guests by empowering every associate to create remarkable moments.OverviewAparium has perfected the art of anticipatory service, where associates are trained to be thorough, thoughtful, and...
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Granada, Granada, España Profiscap A tiempo completoCompany OverviewProfiscap is a hotel situated in the heart of Granada, providing exceptional customer service and experiences. Our team is dedicated to ensuring every guest feels welcome and cared for.
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Front Desk Trainee
hace 7 días
Granada, Granada, España Toc Gestión Hotelera A tiempo completoJob Description:As a Reception Trainee at Toc Gestión Hotelera, you will be responsible for managing the front desk, providing excellent customer service, and handling various tasks related to guest check-in/check-out, room allocation, and other departmental duties. We are looking for a motivated and organized individual to join our team.Requirements:We are...
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Exceptional Bartender Wanted
hace 5 días
Granada, Granada, España Selina A tiempo completoAbout Selina\At Selina, our mission is to inspire authentic and meaningful connections. We were born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.\The Role\We are looking for an enthusiastic bartender to...
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Bartender
hace 3 semanas
Granada, Granada, España Selina A tiempo completoJob Title: BartenderAt Selina, we're looking for an enthusiastic Bartender to provide an exceptional guest drinking experience.Key Responsibilities:Ensure cleanliness in all bar service areas.Maintain high communication with floor bartenders for accurate and fast service.Adhere to opening & closing shifts according to relevant checklists.Prepare high-quality...
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Customer Care Receptionist
hace 6 meses
Granada, España Olala Homes A tiempo completo**About Olala Homes**: Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a Hospitality group that manages over 1200 short-term rentals, hotels, and other unique accommodations, as well as 10 restaurants, across multiple countries in Europe, Asia and the Middle East. Our...
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Trainee in Guest Experience and Customer Service Granada
hace 3 semanas
Granada, Granada, España Melia Hotels International S.A.(Meliá) A tiempo completoÁrea: Experiencia del cliente y atención en Granada. Melia, tu mundo: Descubre un camino sin fronteras en Melia, donde las posibilidades de crecimiento y desarrollo son infinitas. Súmate al viaje que te llevará a trabajar en diversos países y a ser parte de nuestra extensa familia global.Descubre algunos de los beneficios que te ofrecemos: My...
