Guest Service Ambassador
hace 2 semanas
.Reports to Guest Service Manager; position is non-exemptTHE ROLEThe Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are exquisite hosts, just as comfortable arranging the details of a surprise proposal, as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart. The Ambassador knows the ins and outs of both the hotel and the surrounding community, and with a gracious demeanor and warm presence makes every guest entering the lobby feel at ease, knowing that they have selected the right place. This position turns details and tidbits about guests into recognition and actions that make a stay at Foundation a personal, one-of-a-kind experience.WHAT YOU WILL DODemonstrate passion and genuine care for all aspects of a guest's experience, handling all interactions with the highest level of hospitality and professionalism, understanding that the hotel guest is your guestOwn all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining satisfaction throughout and adjusting as necessaryAccommodate special requests whenever possible, even if it requires breaking protocol for the benefit of the guest, as our service style and standards are a guide to help you use sound judgmentServe as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest's likes or dislikes enabling you to add a personalized touch that creates a special memoryDemonstrate mastery of the hotel's systems to ensure accurate information is input, updated, and utilized to respond through a variety of guest communication channels, from pre-arrival to post-departureYou are fanatical about the details of each guest, ensuring that all requests are delivered, and no aspects are overlooked to deliver a seamless experienceAlways prioritize the guest's satisfaction, adjusting your actions and behaviors to support what the guest needs at any given moment. You adjust easily and do not hesitate to wear a variety of hats to support the experience, acting as bellman, valet, or greeter as the situation demandsDisplay professionalism and discretion throughout all guest interactions, maintaining a consistently calm and engaging presenceDemonstrate expert knowledge of the position's service standards, procedures, and practices, utilizing this knowledge to independently remedy guest concerns and proactively suggest recommendations to the Guest Service Manager to improve upon the services offered to our guestsCollaborate effectively with co-workers and other departments to ensure guest needs are met
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Guest Service Ambassador
hace 2 semanas
Granada, España Aparium Hotel Group A tiempo completo.Reports to Guest Service Manager; position is non-exemptTHE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are...
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Guest Service Ambassador
hace 2 semanas
Granada, España Aparium Hotel Group A tiempo completoReports to Guest Service Manager; position is non-exempt THE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest’s visit special is missed. The ambassadors...
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Guest Service Ambassador
hace 2 semanas
Granada, España Aparium Hotel Group A tiempo completoReports to Guest Service Manager; position is non-exempt THE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are...
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Guest Service Ambassador
hace 2 semanas
Granada, España Aparium Hotel Group A tiempo completoReports to Guest Service Manager; position is non-exemptTHE ROLEThe Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are...
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Guest Service Ambassador
hace 2 semanas
Granada, España Aparium Hotel Group A tiempo completoReports to Guest Service Manager; position is non-exempt THE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards.At Foundation, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed.The ambassadors are...
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Guest Experience Ambassador
hace 2 semanas
Granada, Granada, España Aparium Hotel Group A tiempo completoJob Title: Guest Service AmbassadorAt Aparium Hotel Group, we are seeking a highly skilled Guest Service Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key Responsibilities:Own all aspects of a guest's experience from beginning to...
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Guest Experience Ambassador
hace 2 semanas
Granada, Granada, España Aparium Hotel Group A tiempo completoJob Title: Guest Service AmbassadorAt Aparium Hotel Group, we are seeking a highly skilled Guest Service Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key Responsibilities:Own all aspects of a guest's experience from beginning to...
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Guest Experience Ambassador
hace 1 semana
Granada, Granada, España Aparium Hotel Group A tiempo completoJob SummaryThe Guest Service Ambassador is the face of our hotel, responsible for delivering exceptional guest experiences that exceed expectations. This role requires a passion for hospitality, a keen eye for detail, and the ability to think creatively to meet the unique needs of each guest.Key ResponsibilitiesDeliver personalized guest experiences that...
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Luxury Guest Experience Ambassador
hace 4 días
Granada, Granada, España Aparium Hotel Group A tiempo completoRole SummaryThe Ambassador role is a key position within our team, responsible for delivering exceptional guest experiences. As a Luxury Guest Experience Ambassador, you will be the face of our hotel, ensuring that every guest feels welcome and valued.Key Responsibilities* Demonstrate passion and genuine care for all aspects of a guest's experience, handling...
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Luxury Guest Experience Specialist
hace 6 días
Granada, Granada, España Aparium Hotel Group A tiempo completoRole OverviewThe Ambassador role is a dynamic position that requires a passion for delivering exceptional guest experiences. As a Luxury Guest Experience Specialist, you will be responsible for ensuring that every guest feels welcome and valued throughout their stay.Key Responsibilities Demonstrate genuine care and hospitality in all interactions with guests...
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Guest Service En Almuñecar
hace 5 meses
Granada, España Best Hotels A tiempo completoBest Hotels precisa incorporar un/una Guest Service para su hotel en Almuñecar (La Herradura)Best Hotels precisa incorporar a su plantilla a un/una Guest Service con experiência contrastada, que hará principalmente turnos entre los hoteles con horario variable.EXPERIENCIA PREVIA:- Experiência demostrable en atención al público en otros establecimientos...
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Hotel Experience Ambassador
hace 4 días
Granada, Granada, España Aparium Hotel Group A tiempo completoRole OverviewThe Hotel Experience Ambassador is a key member of our team, responsible for delivering exceptional guest experiences at Foundation. This role requires a passion for hospitality and a genuine care for all aspects of a guest's stay.Key Responsibilities* Demonstrate passion and genuine care for all aspects of a guest's experience, handling all...
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Guest Experience Specialist
hace 2 semanas
Granada, Granada, España Vincci Hoteles A tiempo completoJob Title: Guest ExperienceAt Vincci Hoteles, we are seeking a highly skilled and dedicated Guest Experience professional to join our team at our 5-star Hotel Vincci Selección Rumaykiya in the heart of Málaga.We are committed to providing exceptional customer service, promoting a culture of equality, camaraderie, and dynamism, and fostering a work...
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Guest Experience Specialist
hace 2 semanas
Granada, Granada, España Vincci Hoteles A tiempo completoJob Title: Guest ExperienceAt Vincci Hoteles, we are seeking a highly skilled and dedicated Guest Experience professional to join our team at our 5-star Hotel Vincci Selección Rumaykiya in the heart of Málaga.We are committed to providing exceptional customer service, promoting a culture of equality, camaraderie, and dynamism, and fostering a work...
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Customer Service Lead
hace 2 meses
Granada, Granada, España Amorino A tiempo completoPosition Overview Amorino is a premier gelato establishment renowned for crafting the finest quality gelato, utilizing all-natural ingredients without artificial additives. Our sorbets are entirely vegan. We seek skilled bilingual Baristas and retail professionals who excel in performance. Our commitment is to recruit exceptional individuals who share...
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Customer Service Lead
hace 3 semanas
Granada, Granada, España Amorino A tiempo completoPosition Overview Amorino is a premier gelato establishment renowned for crafting the finest quality gelato, utilizing all-natural ingredients without artificial additives. Our sorbets are entirely vegan. We seek skilled bilingual Baristas and retail professionals who excel in performance. Our commitment is to recruit exceptional individuals who share...
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Student Ambassador
hace 2 meses
Granada, Granada, España Red Bull A tiempo completoAbout the RoleWe are seeking a highly motivated and charismatic individual to join our team as a Student Marketeer in Granada. As a Student Marketeer, you will be responsible for creating and executing smart sales and marketing plans to build the Red Bull brand within the student community and beyond.Key ResponsibilitiesDevelop and implement effective...
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Student Ambassador
hace 2 meses
Granada, Granada, España Red Bull A tiempo completoAbout the RoleWe are seeking a highly motivated and charismatic individual to join our team as a Student Marketeer in Granada. As a Student Marketeer, you will be responsible for creating and executing smart sales and marketing plans to build the Red Bull brand within the student community and beyond.Key ResponsibilitiesDevelop and implement effective...
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Bell Attendant
hace 1 mes
Granada, Granada, España Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled and courteous Bell Attendant to join our team at Marriott International. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet and escort guests to their rooms, providing a...
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Bell Attendant
hace 1 mes
Granada, Granada, España Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled and courteous Bell Attendant to join our team at Marriott International. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet and escort guests to their rooms, providing a...
