Reservations Trainee

hace 1 semana

Barcelona, España W Barcelona A tiempo completo

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Procesar todas las solicitudes de reserva, cambios y cancelaciones recibidas por teléfono, fax o correo.
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Enviar archivos TXT para pick/up.
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Revisar e-mails urgentes y clasificar e-mails del día anterior.
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Repasar las reservas que han entrado del día anterior y en el día en curso (21, 22, 25, tarifas altas, routings, alerts....) – Empleando el sistema de Opera.
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Revisar las llegadas, asegurando que los routings/alertas y comentarios están establecidos correctamente.
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Revisar las reservas long stay y de precios superiores a +1000 euros la noche.
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Enviar las reservas prepaid a Welcome Desk.
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Revisar las proformas pendientes de pago del día, y reclamar los pagos.- Empleando Excel ?
Revisar llegadas con company o con cheque regalo, verificando que los pagos sean correctos.
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Actualizar los Arrival List reports.
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Revisar las reservas canceladas del día anterior y del fin de semana en caso de que estén pendientes de cobro.
Revisar las reservas con e-cert del mismo día y del sábado a 2 días vista, actualizando los reports.
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Reservations Traces – Empleando Opera.
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Revisar las reservas cash & points, upgrades con cash, upgrades con points a 3 días vista.
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Gestionar los emails del día en curso.
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Revisar reservas triples a 3 días vista.
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Revisar las reservas confirmadas en Booking/Expedia a 7 días vista.
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Cerrar los casos del sistema GXP.
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Revisar reservas con Market Code CRS y actualizar el Excel correspondiente.
Role: Reservations Trainee - W Barcelona Job Type: Apprenticeship , Full Time Location: Barcelona, Apply for this job now.

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